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Located a 15-minute drive from the stunning Palenque ruins, Hotel Ciudad Real Palenque offers a large outdoor pool and a sun terrace with hammocks. The 3 on-site restaurants serve international cuisine. Each air-conditioned room at the Ciudad Real Palenque has simple colonial-style décor and views of the gardens or pool, a TV and a bathroom with a hairdryer and toiletries. The hotel offers free Wi-Fi access in public areas throughout the hotel. Hotel Ciudad Real Palenque is located next to the Pakal-Na highway, and offers free parking. The center of Palenque town is just 0.9 mi away, while Villahermosa International Airport is 81 mi away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
8.3
Cleanliness
8.8
Comfort
8.6
Value for money
8.2
Location
8.5
Free WiFi
6.8
Select topics to read reviews:

See what guests loved the most:

  • Shannel
    United States of America United States of America
    awesome stay, great restaurant, loved the hammock’s right outside my room! Not far walk from center.
  • Anjali
    Mexico Mexico
    Beautiful property with all facilities. Food was delicious and staff was so good .
  • Maurits
    Netherlands Netherlands
    The pool, entree drink, garden, playground, restaurant

Hotel area info

Restaurants
3 Restaurants On Site

  • Bambú
    • Cuisine
      American • Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • La Terreza
    • Cuisine
      American • Mexican • Local
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Las Palmas
    • Cuisine
      American • Mexican • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Hotel Ciudad Real Palenque
Great facilities! Review score, 8.3

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 3 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Playground
Living Area
  • Dining area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Packed lunches
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Beach chairs/Loungers
  • Waterslide
  • Public Bath
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hotel Ciudad Real Palenque takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 4:00 AM to 1:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Hotel Ciudad Real Palenque accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Hotel Ciudad Real Palenque

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Ciudad Real Palenque is 1 miles from the center of Palenque. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Ciudad Real Palenque offers the following activities/services (charges may apply):

    • Massage
    • Playground
    • Neck massage
    • Live sports events (broadcast)
    • Hand massage
    • Back massage
    • Couples' massage
    • Public Bath
    • Full-body massage
    • Swimming pool
    • Foot massage
    • Head massage

  • Yes, Hotel Ciudad Real Palenque is popular with guests booking family stays.

  • Hotel Ciudad Real Palenque has 3 restaurants:

    • Bambú
    • Las Palmas
    • La Terreza

  • Room options at Hotel Ciudad Real Palenque include:

    • Double
    • Triple
    • Suite

  • Check-in at Hotel Ciudad Real Palenque is from 3:00 PM, and check-out is until 1:00 PM.

  • The prices at Hotel Ciudad Real Palenque may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.