Water so cold @ the pool

Friendly staff

Stayed in October 2023

There are no equipment on the beach

Many types of water pools. Good meals.

Stayed in September 2023

This actually isn't the hotels fault. But, too loud in the restaurant, with all the screaming kids, and kids (mostly) also made it messy at the buffet....please parents, why?? We tried to come at various times, but it was impossible to have a somewhat calm and quiet, nice meal. Positive :Nice to have the possibility to sit outside. But the hotel would benefit to zone the restaurant in some way!! Say make a zone, with possibility to sit both inside and outside - where NO toddlers or kids under say age 13-15 years are welcome.

Easy to find sun beds, which enabled us to actually sleep in, when we wanted to-nice on a holiday! Clean. The food was excellent, especially enjoyed the greek specialities, and that you could make your own choice with meat, fish, vegetables etc and combine it deliciously ! Enjoyed also the possibility to have shadow, with large trees. Nice room, with our own pool! Quiet and calm at night.

Stayed in August 2023

The shower a little old

Very clean hotel

Stayed in September 2023

Our room was stinking all through the stay but our friend's room was ok The food wasn't great at all - I wish I hadn't taken the all inclusive The drinks were all water/soda mixed with syrup :-( The waterpark of the resort is 5 mins walk from the resort and not within the resort :-(

Location AC in the room Room cleaning service Swimming pools

Stayed in July 2023

Not much in the way of entertainment. The games room table tennis table and bats a little worn. No outdoor pitches for sport. Not much information on tours available locally unless you ask at reception, who were really helpful when you did.

Lovely hotel, we had a family room on 2 levels with ensuite and balconies on both levels. The lower level was set up as a living area with 2 pull out beds. Upstairs double bedroom, ensuite with spacious balcony where 6 of us sat to play games. The staff were really friendly and helpful. We had some food allergies and as this was all inclusive a lot of options were unsuitable however the staff were very accommodating and helpful with this providing suitable options. George on reception was particularly helpful with this and René the head waitress. Lots of choice for breakfast and evening meals, we didn’t take lunches so cannot comment however snacks available throughout the day which kept us going. Water park was a 5min walk away and had a great pool as well as slides. Beach was a further couple of minutes down the path, beautiful but quite pebbly beach need water shoes or similar as quite sore in the feet. Few days waves were crashing and red flags but few days had lovely calm sea beyond the shore dump. 1/2hr walk up beach talks you to Kolymvari which has sheltered swimming area on beach and slightly more sandy which feels much safer. Bus stop right outside taking you either to Kissamos or Chania, very reasonable way to travel.

Stayed in August 2023

Thanks for making our stay so welcome Staff was very friendly and helpful Very clean Abundance of food and drinks Waterpark and pools amazing Thanks George and Nancy xxxxxx

Stayed in August 2023

Games room, gym room and activities can be improved

Pools, aquapark, food, cleanliness

Stayed in August 2023

Maybe more choices at the buffet for children.

Friendly staff, nice rooms, water park was fun, nice property overall

Stayed in August 2023

Nothing

Various pools, facilities looks new. Free snacks and drinks all day long. Three excellent buffet meals each day, different choices every day.

Stayed in August 2023

I didn’t like the attitude of the lady in the bar she was a bit rude and stingy with ice

I loved the facilities

Stayed in July 2023

The water in the pool were freezing even though it was hot outside, it was hard to get into the cold water.

Pools where great. Water park was also very nice, although not so big.

Stayed in June 2023

Water park. Not big but still enough. Clean swimming pool.

Stayed in July 2022

The place is more enjoyable on sunny days, which Crete has plenty of. But our first day was a rainy day and there was really not much to do in the hotel. There was a table tennis table and rackets but they are in extremely bad shape. The car we rented through an agent introduced by the hotel, was not good, in both quality and price.

- I liked the food, good varieties and a lot of fresh local food. - Nice local music in the evening - Nice shallow pools for children and waterpark. - The tours that you can book from the hotel are of good value.

Stayed in September 2022

The older room are in need of a bit of re decor but apart from that the hotel was brillliant. There was a need for Some sort of entertainment at night but on Saturday night whilst we were there we had a musical player which was really nice

The hotel suites were lovely and we had a pool room in our party x

Stayed in August 2022

The food was nice, the variety was good, but the lunch and the dinner can be better.

The staff was great, the rooms were good, the hotel facilities were great the water park is very nice.

Stayed in August 2022

The breakfast has some room for improvement. I could not create the tower with pancakes and nutella that I crave. I didn't like the fact that I had to cross a public road to get to the waterpark and room (although they were very close). Finally, the billiard game was not functional at the time that I was there...

The people that work there are very kind and helpful! The room was modern and spacious. The jacuzzi had seats for many people and was very well placed. I really enjoyed it!

Stayed in August 2022

Snack bar around pool area was not a very clean and appertising part that I used.Lunch and evening meals were OK but as a choice for vegitareans not good and vegan or lactose intolerant impossible .no information on food as to its contents or relevant menue to help .

Breakfast was always a good choice.variety of food and drinks and not a problem with seating .plenty of time to sit and eat .staff happy and welcoming .

Stayed in August 2022

da comida

As piscinas

Stayed in August 2022

Good value for money. The stuff was kind. The facility was very clean

Stayed in July 2022

Ideal for a family (bring some family games to play in the evening), could be a bit boring for young adults. No night life in the hotel after midnight. No animation during the day! Only 2 evenings a week with some Greek music and a saxophonist musician.

All inclusive facility hotel in Creta... what can we not like?? The hotel has a nice main pool, a great waterpark. Kids loved the vacation there and made quickly new friends. All is really nearby, it's a short walking distance from waterpark to the room suites and to the main hotel. The sea is just after the waterpark. All inclusive live is easy if you like to stay at the hotel to relax: enjoy the breakfast, go to the pool, drinks and snacks available at the pool bar, go the restaurant for the lunch, take the coffee at the bar, go the waterpark: drinks and snacks available as well, back to the main pool until 7:30 pm, enjoy the pool bar again until 6:30 pm, after that the main bar opens again, enjoy the dinner, possibility to have a drink at the main bar until midnight. Restaurant and food: to be honest I was a bit worried after all the comments seen on internet, but we spent 10 days there and everybody could find something good and delicious to eat. Buffets are well served even if you come late and close to the closing hours. Menu is different everyday, and there is each time the possibility to try a Greek meal. Lots of staff working hard, and always friendly. Special congratulations to George at the reception who was also singing one night! Property was clean. We took 2 rooms with sea view for our family of 5 persons, they were functional with a nice balcony, but still in the old building, not yet renovated. Close to the Chania airport (40 min), Chania is a nice town for shopping as well. Platanias (17 min bus) is easy to reach with the bus stopping in front of the hotel for some souvenirs shopping, or a dinner, bars in the evening. There is a bus going to Kissamos as well if you want to visit Balos beach and Gravmousa by boat.

Stayed in July 2022

The breakfast.

The room was very clean and the staff was extremely friendly and helpful.

Stayed in July 2022

That there is no elevetor for the stroller and kids. The play ground for kids was a little poor. A jimbory would to be great.

I liked the intrection with the hotel's employees. The cleaning was very good. The food was delicious and the pool/water park was very good for the kids.

Stayed in June 2022

Staff was amazing!

Stayed in May 2022