57 Tompazi Street, Rethymno, 741 00, Greece
#1 of 72 hotels in Rethymno
Guests' ChoiceBased on 108 hotel reviews
9.7Cleanliness
9.9
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 29, 2023
Helena
CanadaNothing at all.
Beautiful courtyards where the breakfast was served. Friendly staff were very helpful to answer our questions about optional day trips and interesting places to visit.
Stayed in October 2023
Reviewed: October 24, 2023
Marie-christine
FranceShould you have the good fortune to stay here you will be pleasantly surprised. It is well-appointed with very attractive decorations and is well located in the center of town. The bed was very comfortable. Excellent breakfasts were provided. Everyone’s cheerful and gracious service made our stay so very enjoyable and memorable. We so much appreciated all of the helpful and interesting information that they provided. It is a remarkable jewel of a boutique hotel and we will highly recommend it to all those we know. We regret having only stayed 4 nights.
Stayed in October 2023
Reviewed: October 18, 2023
Inna
United States of AmericaWhat an amazing hotel! Gorgeous rooms and courtyard. Exceptionally attentive and friendly staff. Delicious breakfast of local delights. I would stay there again in a heartbeat when we return to Rethymno.
Stayed in October 2023
Reviewed: October 16, 2023
Mctavish58
United KingdomLovely breakfast, great location, staff were wonderful and very helpful with recommendations for things to do and see.
Stayed in September 2023
Reviewed: October 7, 2023
Andy
United KingdomEverything was great
The hotel is excellent and the staff so helpful and welcoming. The apartment was incredible and the bed really comfortable. We loved our stay
Stayed in September 2023
Reviewed: September 19, 2023
Valentina
United KingdomNone
Location is excellent, in the old town centre but quiet road. Lovely and attentive staff. Very modern and clean room.
Stayed in September 2023
Reviewed: September 17, 2023
Paul
United KingdomExtremely friendly and helpful staff, excellent breakfast with many choices. Room spacious and spotlessly clean. In a great location to explore the old town and would recommend to anyone. Free parking a 10 minute stroll away but paid parking nearby.
Stayed in September 2023
Reviewed: September 16, 2023
Courtney
AustraliaN/a
This place is fantastic. Everything was excellent - location, room, facilities, breakfast. The staff were amazing, super friendly and helpful. Highly recommend!
Stayed in September 2023
Reviewed: September 15, 2023
Sue
United States of AmericaJust our understanding of using the parking as our GPS location.
The staff was exceptionally helpful, recommending dining places, beaches to visit and local sights. The staff was fun and we enjoyed getting to know them and the family who owns the Casa. The rooms were cozy. Our room a JR suite was huge with a loft area. The area surrounding was fun and safe to walk with a large variety of eating establishments and shops.The one recommendation is to locate the parking poor to going as parking is a couple blocks away but still convenient. The parking sight allows a good navigational point while the hotel address is in the walking area of the old city.Loved it.
Stayed in September 2023
Reviewed: September 15, 2023
Sommerville
New ZealandWe loved everything
Beautiful boutique hotel, lovely room with big bathroom and balcony. Two lovely garden patio settings for delicious breakfasts. Charlotte and Manos were great hosts, they made our stay especially memorable. This is a special hotel. We loved it.
Stayed in September 2023
Reviewed: September 11, 2023
Santosh
CanadaWe travelled to Rethymno in August with out two kids and had an amazing stay at Casa Moazzo!! This family-owned and run hotel is truly a gem. The staff were so incredibly warm and friendly and shared their knowledge and love of the town and local area with us - local great food spots, fun activities, wonderful beaches and even the history of Crete!! Our room was beautiful, clean and spacious. And the hotel offered a wonderful complementary breakfast in the lovely courtyard. We cannot wait to return soon!!
Stayed in August 2023
Reviewed: September 7, 2023
Aleksandra
IrelandVery clean, amazing customer service
Stayed in September 2023
Reviewed: September 3, 2023
Helen
United KingdomNothing negative could be said of Casa Moazzo suites .
Faultless stay. Our rooftop suite was beautifully furnished and spacious .with lots of well thought out storage. The bed was super comfy and the room was serviced everyday . The staff were exceptional and our owner/ host Anna was a delightful presence every morning to help and assist with the planning of our day .Breakfast was delicious and serviced in the beautiful terraced gardens .
Stayed in August 2023
Reviewed: August 23, 2023
Carol
AustraliaNothing!
Absolutely stunning hotel. The staff were so friendly and helpful - making breakfast for us the night before as we were to leave early. Great central location.
Stayed in August 2023
Reviewed: August 15, 2023
Alexandru
Romania- Breakfast is very tasty and with a local spin, but the options are relatively few and do not change across days - could become a bit repetitive during a longer stay
- Very comfortable, clean, and homely feel, reflected in everything from the room equipment (with super comfortable beds and showers), to the overall decor and beautiful garden - Incredibly kind and helpful staff, always ready to give a recommendation or a smile - Lady Ana and her team really make everyone feel welcome and at home - Excellent location, on a quiet street right at the edge of the old town, 2-3 minutes away from a reasonably priced paid parking where it is easy to find a spot and 15 minutes on foot from Rethymno beach - Many little extras that make the experience complete, e.g., provided beach towels, very comfortable bath robes, option to have breakfast prepared in advance for an early morning leave, etc.
Stayed in August 2023
Reviewed: August 12, 2023
Fisset
CanadaNothing
That hotel was absolutly perfect. Location was prime. Parking was 4 minutes walk away at the most and 5 euros per 24 hours. (To be paid for a few days as soon as you park... then you can get in and out as you please) The owner and staff were so kind and made our experience there unbelievable. The room was spacious comfortable and well appointed. The breakfast was fantastic and everyrhing was home made and fresh!! The location was prime next to a big church and close to everything beautiful (restaurants, sea, historical part of the city)
Stayed in July 2023
Reviewed: August 6, 2023
Ruth
United States of AmericaThe staff went out of their way to be kind and friendly. The room was beautiful, spacious and well air-conditioned during the heat wave! The breakfast was expansive and delicious and the location is ideal (near downtown, but on a quiet street). A perfect stay!
Stayed in July 2023
Reviewed: August 4, 2023
Stephen
Maltathe fact that you cannot drive and park next to it as it is in the center of the city. important to avoid the 8pm rush and also download the app to park
very clean, nice staff and very good value for money
Stayed in July 2023
Reviewed: August 4, 2023
Guðrún
IcelandLoved everything about it!
Beautiful historic property with exceptionally dedicated staff. We were made to feel like personal guests.
Stayed in August 2023
Reviewed: August 2, 2023
Pavlos
CyprusEverything
Stayed in July 2023
Reviewed: July 25, 2023
Natalie
AustraliaAmazing boutique hotel in a great location in the old town area. We had a fabulous very large ground floor unit with a kitchen, lounge room, separate bedroom, full size bathroom and a private courtyard. The bathroom had a huge bathtub and also a separate shower. The building itself is so beautiful and historic, our kitchen had a old Venetian well in it covered with glass like you would find in a museum! All of the staff are just the best. Nothing is too much trouble they stay up so late welcoming guests at all hours. Breakfast is delicious, buffet style with omelettes/ eggs made fresh for you and great coffee. Anna and her team made us feel so welcome. We especially enjoyed our chats with Anna and her sharing with us some of the history of Crete.. Thanks so much, can't wait to return one day!
Stayed in July 2023
Reviewed: July 22, 2023
Salome
GeorgiaThe room was very big and comfortable, excellent location, helpful and friendly staff
Stayed in July 2023
Reviewed: July 21, 2023
Ulrich
GermanyIf the breakfast could've started earlier, it would have been better for me
The room was large and very well equipped. The aircon had a low fan setting that worked for me during the night. The balcony was small, but nice.
Stayed in July 2023
Reviewed: July 18, 2023
Maryke
AustraliaPerfect location in Old Town, Rethymno. Easy to walk everywhere. Beautifully maintained inviting property.
Stayed in July 2023
Portrush, UK
Ho Chi Minh City, Vietnam
Göreme, Turkey
Hollersbach im Pinzgau, Austria
St. Pete Beach, USA
Bangalore, India
Arinsal, Andorra
Kuala Terengganu, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content