Pasteur Sur 277 Col. Mercurio, 76040 Querétaro, Mexico
#121 of 121 hotels in Querétaro
Guests' ChoiceBased on 67 hotel reviews
9.1Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 19 May 2024
Hundemex
Hungary- bad neighborhood (edge of a bad area actually, no walking recommended) - AC is really noisy, not possible to sleep while it is on - no fridge in room - shower was clogged: water was not flowing down fast enough: even slippers don't help avoiding contact with floor bacteria - only good price when on sale
- good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey!) - AC in room
Stayed in May 2024
Reviewed: 10 March 2024
Lidia
JapanThe disco sound coming from downstairs (i.e., sound-proofness of the room).
Roomy room. Nice amenities.
Stayed in February 2024
Reviewed: 17 August 2023
Diego
MexicoIt is a little old, but well located
The staff is super well trained and attentive! All of them, from the person that receives you at the lobby to the lady that cleans the rooms!
Stayed in August 2023
Reviewed: 20 July 2023
Rafael
United StatesNothing everythig is great staff etc
Morning buffet was delicious
Stayed in July 2023
Reviewed: 20 March 2023
Ortiz
MexicoThe pillows
The clean room
Stayed in March 2023
Reviewed: 6 March 2023
Joseph
United Statesnot many speakers of my language on staff. was enough, maybe
all my meals were very good, large selections, service great.
Stayed in March 2023
Reviewed: 11 February 2023
Victor
United Statestv & remote control and missing servibar
95% good
Stayed in February 2023
Reviewed: 10 January 2023
Manuel
MexicoThe location is good, not to far from the city center
Stayed in January 2023
Reviewed: 6 December 2022
Moya
Canadaa bit of a walk to any alternative restaurant (we ate at the one in the hotel)
amazing value! very comfortable bed and linens. great staff.
Stayed in December 2022
Reviewed: 1 September 2022
Gabriel
Costa RicaNice location, great breakfast
Stayed in August 2022
Reviewed: 17 August 2022
Oscar
GuatemalaOitside noises, food spicied
Brealfast 80% good
Stayed in August 2022
Reviewed: 2 August 2022
Jorge
United Statesbreakfast was great ,great place good staff,
Stayed in August 2022
Reviewed: 4 June 2022
Cintya
MexicoBed is uncomfortable. I have been in this place several times reserving by phone and all was very good and comfortable, but when I mentioned in the front desk the reservation through booking, the receptionist did a phone call mentioning to somebody “I have a booking”, later she gave me the room keys. After my experience in this staying, I am sensing that since I reserved though this APP they assigned me an old room with an old and hard bed. I like booking prices and facilities but sincerely I prefer to have a good rest in a good bed instead of a discount. My rest is more important than a discount.
Cleaning es great, people are friendly Clean place. Bathrooms are sanitized and all is clean.
Stayed in June 2022
Reviewed: 17 May 2022
Nieto
MexicoEverything is good so no complaints about it
Attention and Cleanness
Stayed in May 2022
Reviewed: 7 May 2022
Lina
MexicoBreakfast was not the best, the windows in the room cant be open ( only a little from the down)
View is wonderful, rooms are more o less clean, the rooms were close to each other as requested, breakfast so so, easy to reach
Stayed in April 2022
Reviewed: 11 April 2022
Sosa
MexicoPillows
Food is Amazing
Stayed in April 2022
Reviewed: 6 December 2021
Angelica
SwedenThe AC in the bedroom didn't work
All was great, the room comfort was perfect
Stayed in December 2021
Reviewed: 6 December 2021
Oliver
MexicoThe AC wasn’t working
it is completely clean
Stayed in December 2021
Reviewed: 25 November 2021
Oralia
United StatesCostumer Services are Great 👍 👌
Stayed in November 2021
Reviewed: 2 June 2021
Cynthia
MexicoI don't think there would be room for improvement.
LOVED the food!! Very clean with an excellent and helpful staff.
Stayed in May 2021
Reviewed: 31 October 2023
Janine
United KingdomAsked for a quiet room. We were put on the same level as the conference rooms. Noise from 5 am moving stuff in and out of the conference rooms. Also building work going on some hammer drills going constantly until after 6 pm If they had told us we would have booked elsewhere as there is a lot of choice.
Good location clean hotel with nice rooms
Stayed in October 2023
Reviewed: 17 August 2023
Alexander
New ZealandThe buffet breakfast was overpriced (260 pesos), and the coffee was pretty bad. Also after leaving a receipt to charge the breakfast back to the room then called and asked me to come back and pay (without an apology/explanation). Very far from a 5-star service. The area is right by a busy road in Queretaro, with few other restaurants around. There are much prettier parts of the city
The bed was comfortable, and has a really nice terrace area with a good view of the city. Good value for money too.
Stayed in August 2023
Reviewed: 15 April 2023
Genaro
United Statesthe carpet
it’s modern
Stayed in April 2023
Reviewed: 10 April 2023
Jcolli11
MexicoThe room was noisy
The hotel is not a 5 stars Hotel I asked for hair conditioner and simply the answer was "we dont have" the hanger in the bathroom was broken and the worst , you can hear ALL the noise coming from the room next to us
Stayed in April 2023
Showing 1 – 25
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