Via Domenico Ausilio, Centro Direzionale Isola E 6, 80143 Naples, Italy
#128 of 203 hotels in Naples
Guests' ChoiceBased on 805 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
6.4
Facilities
8.0
Staff
8.5
Value for money
7.4
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Saada
Colombiall be lovely if the hotel had a spa, jacuzzi or swimming pool. The rooms for 3 a little more spacious
Nice and comfortable. The staff very friendly
Stayed in May 2024
Reviewed: 25 May 2024
Wendy
CanadaLocation
Stayed in May 2024
Reviewed: 25 May 2024
Maria
PortugalThe Centre Direzionali complex ( a business, educacional and habitacional centre) were it was built looks very apocaliptic and abandoned ( very interesting … and sad…the story of the place), not very friendly nowhadays; however HI provides places to eat and everything you need… but they should do something to the entrance( -2) and O, because everything is so sad …just like the surroundings …It was one night only…
Great location to go to the AirPort, and wakable distance to Napoli central station train. Yet, take care of the hours you do it ( Just from 7:00am to 7:00pm… ). Room was good, bed and pillows great, great shower, good breakfast. Staff not very friendly but they have lots of rooms… it is not a “friendly “hotel, more a business one. Great view from the room, though( 16th floor)
Stayed in May 2024
Reviewed: 22 May 2024
Tammy
United KingdomNothing.
We booked this hotel as a bit of a last minute thing as we had an early flight in the morning. We got a room upgrade when we arrived, that was great. The room was big, spacious and clean. The location was in the business district but only a 10/15 minute walk to the central train station. Overall a good stay.
Stayed in May 2024
Reviewed: 21 May 2024
Ian
AustraliaShower in bath. Always find them dangerous
Reasonably priced.efficient.The parking
Stayed in May 2024
Reviewed: 25 April 2024
Mary
IrelandThe area around the hotel left a lot to be desired.
Room was well appointed.
Stayed in April 2024
Reviewed: 24 April 2024
Suzette
United StatesHard to walk to from train station and not able to walk to airport. They will help you call a taxi.
Close to train station and airport
Stayed in April 2024
Reviewed: 16 April 2024
Ksenia
United KingdomCar entrance/reception street was not pleasant.
Breakfast was vey nice, enjoyed the variety. The hotel is close to the airport
Stayed in April 2024
Reviewed: 13 April 2024
Alamgir
ItalyCustomer service promised me to send my invoice but didn't send it.
Stayed in April 2024
Reviewed: 24 March 2024
Matias
ArgentinaThe location is terrible! Although it is near the train station, is better to go by car/taxi. Nothing will happen to you, however, it is not a nice place to walk (on weekdays, things changed a little, because in the area there are offices and universities, so there are people and movement)
In general, the Hotel is great, rooms are comfortable. We had an issue with the window but they changed the room without any issue. The personnel is awesome and very helpful.
Stayed in February 2024
Reviewed: 3 March 2024
Yulia
KazakhstanThe interior in rooms is old and needs renovation. I arrived in Naples on a weekend, since the area of the hotel is a business center, after 18:00 pm it is quite dangerous to walk alone, there are police cars on duty in the hotel area. The hotel has a restaurant, you can have lunch and dinner and work without leaving the hotel.
Probably the most normal hotel in Naples. I chose it because it is an international hotel. Breakfast is good, plenty of people in the hotel during the weekdays.
Stayed in February 2024
Reviewed: 1 March 2024
Sanjeevikumar
United KingdomArea seems a bit deserted
Air conditioned
Stayed in February 2024
Reviewed: 27 February 2024
Natalie
United KingdomWe didn't check how easy it was to walk from the hotel into the centre - it's fine in the day but wouldn't recommend at night. Our error for not looking into this. Otherwise all great.
Super friendly staff and we had everything we needed. The breakfast was also amazing, so much choice!
Stayed in February 2024
Reviewed: 23 February 2024
Jet0710
United KingdomThe area is a bit dodgy
Cleanliness, comfortable bed and value for money, away from the loud and busy streets of the city
Stayed in February 2024
Reviewed: 19 February 2024
Ziya
TurkeyLocation,
Great staff very friendly. The front desk, the vale service, Breakfast service are all awesome. Delicious Breakfast The best bed ever very comfy Awesome housekeeping
Stayed in February 2024
Reviewed: 6 February 2024
Nadeem
IndiaFelt price was more for location .
Reception were very cordial and helpful.
Stayed in February 2024
Reviewed: 17 January 2024
Robert
RomaniaFor breakfast, the options were limited to scrambled eggs, lacking the variety of poached eggs. The dessert selection left room for improvement, as there was a desire for more enticing and delectable choices.
I appreciated the complimentary minibar offered in the premium rooms, and the reception staff were exceptionally friendly. The hotel is situated in a convenient location, in close proximity to the train station.
Stayed in January 2024
Reviewed: 11 January 2024
Kevin
AustraliaEntrance in an area with a slightly dangerous feel to it at night.
Very clean & comfortable. Good breakfast. Very helpful & friendly staff.
Stayed in January 2024
Reviewed: 7 January 2024
Nancy
KenyaThe rooms are abit outdated
The staff were very friendly.
Stayed in October 2023
Reviewed: 26 December 2023
Sagar
CanadaA bit of clear information to reach the city center would have been useful. Also, for those who are new to the city, some information about the popular tourist places would have been nice.
The facility was very clean. The room was very clean. The breakfast was excellent. The water flow in the bathroom was excellent. The staff were helpful.
Stayed in December 2023
Reviewed: 11 December 2023
Faisal
United StatesParking charged even when we didn't park, location is not Chia
Great rooms, spacious suites
Stayed in September 2023
Reviewed: 17 November 2023
Gavin
United KingdomThe roads surrounding to access the hotel
Exceptional reception staff
Stayed in October 2023
Reviewed: 7 November 2023
Yana
NetherlandsLocation is great as it is, but the public transport around the hotel - was not straightforward
Huge thank you to the staff - very friendly and helpful; handled all my requests with great care.
Stayed in November 2023
Reviewed: 15 October 2023
Martin
United StatesOur plane was late missed connection so didn't arrive til 4th. At that time our rooms were sold. We did get a room for one night and had to pay. Please reimburse for other 2 nights.
Stayed in October 2023
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