• City view
  • Garden
  • Swimming Pool
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at Grand Mercure Hanoi

Situated 700 metres from Vietnam Fine Arts Museum, Grand Mercure Hanoi offers 5-star accommodation in Hanoi and features a garden, a terrace and a bar. The property is close to Ha Noi Railway station, One Pillar Pagoda and Ho Chi Minh Mausoleum. The hotel has an outdoor swimming pool, fitness centre, karaoke and room service. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Grand Mercure Hanoi features some units with garden views, and every room comes with a kettle. At the accommodation the rooms come with bed linen and towels. Guests at Grand Mercure Hanoi can enjoy a buffet or a continental breakfast. At the hotel you will find a restaurant serving Chinese, French and Italian cuisine. Vegetarian, vegan and gluten-free options can also be requested. Spa and wellness facilities including a sauna and a hot tub are at guests' disposal during their stay at Grand Mercure Hanoi. Speaking German, English, French and Japanese at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Popular points of interest near the accommodation include Hanoi Temple of Literature, Imperial Citadel and Imperial Citadel. The nearest airport is Noi Bai International Airport, 24 km from Grand Mercure Hanoi.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.6
Value for money
8.9
Location
8.6
High score for Hanoi
Select topics to read reviews:

See what guests loved the most:

  • Johanna
    Australia Australia
    Facilities are fantastic. Staff are great. Best quality we experienced in all of Vietnam.
  • Qian
    Singapore Singapore
    The staffs were very kind and patient. We arrived at 6am, and informed that staff that we wish to check in. However, knowing that the check in time is 2pm, we did not hold much hope. They then got back to me and informed that they can provide me...
  • Orla
    United Arab Emirates United Arab Emirates
    The rooms were immaculate and beautifully decorated. The staff were very accommodating and gave us complimentary late check out as we had a late flight.

Hotel surroundings

Restaurants
2 restaurants on site

  • LocAlly Restaurant
    • Cuisine
      Chinese • French • Italian • Japanese • Korean • Pizza • Seafood • Sushi • Thai • Vietnamese • Local • Asian
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Cat Vi
    • Cuisine
      Asian
    • Open for
      Dinner

Facilities of Grand Mercure Hanoi
Great facilities! Review score, 9.4

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle (free)
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Tumble dryer
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Karaoke
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
No internet access available.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

Grand Mercure Hanoi takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Grand Mercure Hanoi accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Grand Mercure Hanoi

  • Grand Mercure Hanoi has 2 restaurants:

    • LocAlly Restaurant
    • Cat Vi

  • Room options at Grand Mercure Hanoi include:

    • Double
    • Suite
    • Twin
    • Triple

  • Check-in at Grand Mercure Hanoi is from 14:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Mercure Hanoi on this page.

  • The prices at Grand Mercure Hanoi may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Grand Mercure Hanoi is popular with guests booking family stays.

  • Guests staying at Grand Mercure Hanoi can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Grand Mercure Hanoi offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Karaoke
    • Facial treatments
    • Tour or class about local culture
    • Spa lounge/relaxation area
    • Fitness/spa locker rooms
    • Spa facilities
    • Beauty Services
    • Fitness
    • Cooking class
    • Body scrub
    • Swimming Pool
    • Spa/wellness packages
    • Happy hour
    • Steam room
    • Foot bath
    • Body treatments
    • Full body massage
    • Body wrap

  • Grand Mercure Hanoi is 1.2 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.