• City view
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. This 4-star hotel offers a business centre and a concierge service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Four Points by Sheraton Surabaya, Pakuwon Indah each room has bed linen and towels. The daily breakfast offers buffet, Full English/Irish or American options. At the accommodation you will find a restaurant serving Indonesian cuisine. Dairy-free, halal and vegan options can also be requested. Sharp Bamboo Monument is 11 km from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 12 km away. The nearest airport is Juanda International Airport, 21 km from the hotel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Top location: Highly rated by recent guests (9.6)

Breakfast info

Full English/Irish, Vegetarian, Gluten-free, Asian, American, Buffet

FREE private parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.1
Location
9.6
Free WiFi
9.2
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Laszlo
    Hungary Hungary
    Everything was perfect. The service was excellent, the employees are wonderful, kind and helpful, the breakfast was amazing, the room is gorgeous.
  • Ade
    Indonesia Indonesia
    Smooth check in with free upgrade..efficient check out Excellent house keeping service Breakfast was superb with amazing F&B service team
  • T
    Tan
    Singapore Singapore
    Friendly staff. Clean room. Right in a shopping mall is a plus point.

Hotel surroundings

Restaurants
1 restaurant on site

  • Djaman Doeloe
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern
    • Dietary options
      Halal • Vegan • Gluten-free • Dairy-free

Facilities of Four Points by Sheraton Surabaya, Pakuwon Indah
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
Kitchen
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool with view
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Kids' pool
  • Fitness
  • Fitness centre
Languages spoken
  • Mandarin
  • English
  • Indonesian

House rules

Four Points by Sheraton Surabaya, Pakuwon Indah takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 726,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 726,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB American Express Cash Four Points by Sheraton Surabaya, Pakuwon Indah accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Pakuwon Indah in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Four Points by Sheraton Surabaya, Pakuwon Indah

  • Yes, Four Points by Sheraton Surabaya, Pakuwon Indah is popular with guests booking family stays.

  • Guests staying at Four Points by Sheraton Surabaya, Pakuwon Indah can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Check-in at Four Points by Sheraton Surabaya, Pakuwon Indah is from 15:00, and check-out is until 12:00.

  • Four Points by Sheraton Surabaya, Pakuwon Indah offers the following activities / services (charges may apply):

    • Fitness centre
    • Golf course (within 3 km)
    • Live music/performance
    • Themed dinner nights
    • Bicycle rental
    • Happy hour
    • Swimming Pool
    • Fitness

  • Room options at Four Points by Sheraton Surabaya, Pakuwon Indah include:

    • Double

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Four Points by Sheraton Surabaya, Pakuwon Indah is 3.7 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Four Points by Sheraton Surabaya, Pakuwon Indah may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Four Points by Sheraton Surabaya, Pakuwon Indah has 1 restaurant:

    • Djaman Doeloe