Hotel Butik di Lugano

Mufaddal Arab Saudi

the most friendly staff I’ve seen The breakfast was amazing the room was spacious and super cool

Pascal Belgia

Location, room with personal style, hospitality, welcome drink, got upgrade, friendly host with good tips, breakfast

Viktoria Bulgaria

Excellent service , Amazing location !

Blanca Spanyol

location was exceelent, very friendly staff, the swimming pool was a great extra! very clean and quiet with nice common areas

Mohamed Swiss

Everything is more than perfect, it’s by far more than a 3 star hotel.

Burkhalter Amerika Serikat

All in walking distance to stores, lake, restaurants.

Boris Slowakia

Perfect location in the center of Lugano, everything in walkable distance. Considering the property has more than 130 years of history, it's well maintained. Rooms spacious enough if you don't spend the whole day there. Bathroom clean and spacious. Breakfast with everything you need the start of the day. Crew very polite, attentive. Jacuzzi was not working because it was November already, could imagine this to be a perfect addition to our stay. We had 2 excellent days in Lugano. Thank you Walter Au Lac. Bottom line: I've read the reviews here complaining about the street noise: It's a hotel at a lake with a street on a lake shore. What do you expect, a road closure for the whole night? Some complain about small choice for breakfast? Seriously?

Roy Kanada

Very modern hotel, own parking, 10-12 min. walk from lake front and mid Lugano. Very good breakfast too, internet good.

Gill Inggris Raya

Gorgeous hotel and facilities. Big bathroom. Lovely bar/restaurant/shop downstairs. Friendly team

Mark Israel

We stayed in a studio room. It was well lit, spacious, and clean, and had a spacious bathroom. There were a lot of utensils and dishes, toilet paper, bags, and paper towels. The closet was comfortable, and there was a safe. The location is very convenient: it's close to the downtown and to the train station. However, it's a steep slope from the downtown to the hotel and from the hotel to the train station. The staff is very responsive.