3575 Tates Creek Road, Lexington, KY 40517, United States
#66 of 88 hotels in Lexington
Guests' ChoiceBased on 256 hotel reviews
6.8Cleanliness
7.4
Comfort
7.6
Location
8.1
Facilities
6.9
Staff
8.4
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 14 April 2024
Bowen
United Statesthe lobby smelled like cigarette smoke. as a non smoker, I am very sensitive to that smell. it gave me a slight headache to walk through the lobby, but once I got through it, I was good. I was not able to smell it in my room.
the staff was very friendly. even though this is a non-smoking hotel, people definitely smoke inside. our room smelled very much like someone had been smoking in there. we went to the front desk and she moved our room right away. she was apologetic and very kind about it. our stay in the room was confortable. slightly outdated but I expected that based on other reviews. the bed was comfortable and the room was clean. The water was hot and pressure was great. I have no complaints about the room itself or the hotel (other than the smoke.)
Stayed in April 2024
Reviewed: 12 March 2024
Alavia
United StatesGreat price to start overnight! The location is great and convenient. We stay here when we have concerts at the rupp arena because it’s not far and also it’s not far from the Fayette Mall.
Stayed in March 2024
Reviewed: 22 January 2024
Patsy
United StatesWe liked everything about the stay. But would recommend fixing or replacing the kitchenette countertop, it was warped bad. The office chair in room 322 has a staple showing on it at the right bottom of the chair. Was going to tell the front desk, but was away from desk as we checked out.
Ms Jessica, staff on the night crew, was very helpful and positive attitude with everyone . She was very accommodating to us on a few of our questions. Thank you
Stayed in January 2024
Reviewed: 2 January 2024
Jennifer
United StatesNothing
Location was perfect
Stayed in January 2024
Reviewed: 17 August 2023
Amanda
United StatesThere was nothing I disliked.
Richard is so nice. He made sure I had a room on the first floor since I injured my knee. He is always so friendly. So is the GM of the hotel. Nice people and the bed is so comfortable.
Stayed in July 2023
Reviewed: 11 May 2023
Robert
United StatesNo Elevator!
Stayed in May 2023
Reviewed: 9 May 2023
Jean
United StatesThe place needs a facelift, carpet, paint. The place was clean. There was no housekeeping so it was difficult getting new towels. The breakfast was fair to poor.
Its location was the most appealing thing. It was quiet and clean.
Stayed in May 2023
Reviewed: 8 April 2023
Bolley
United StatesNot very updated and stairs were a little different
location and price
Stayed in March 2023
Reviewed: 25 February 2023
Patrice
United StatesCarpet could use a cleaning or update
Great rate, excellent coffee, helpful and friendly staff, comfortable bed
Stayed in February 2023
Reviewed: 19 December 2022
Brian
United StatesLots of steps. Sprial staircase to rooms. Carpeting in room was dirty.
Staff was nice. Good wifi. Can't beat the price.
Stayed in December 2022
Reviewed: 3 December 2022
Wendy
United Statesshower was not working when we arrived.
location and staff
Stayed in November 2022
Reviewed: 28 October 2022
Paulette
United Statestv remote did not work, heater did not work until unplugged and the plugged back in
great location, clean--April at front desk was top notch and so helpful
Stayed in October 2022
Reviewed: 17 October 2022
Amber
United StatesLinens could be much better. The sheets were itchy and the towels were small and rough. When booking, I didn't see anything about the stairs and lack of elevator. I was okay with it but it could definitely be difficult for some.
Room was clean, bed was comfortable, shower was good. Staff was friendly and helpful. Room was quiet. I slept great.
Stayed in October 2022
Reviewed: 21 July 2022
Erica
United StatesThey didn't have enough kitchen supplies.
The staff was great. Very friendly.
Stayed in July 2022
Reviewed: 20 July 2022
Haynes
CanadaFirst room given wasn't cleaned, but the staff took care of the problem.
The location was fairly close to bus stops yo get jnto the city.
Stayed in June 2022
Reviewed: 19 July 2022
Miranda
United StatesThe halls stank and the patron underneath would bang on her ceiling if all we did was walk across. She called in complaints a lot. The driveway was being re-sealed so parking was a little crazy.
The price was good and the beds were comfy. It was like a home away from home. I liked that room service wasnt every day so I felt like our things wouldn't get messed with.
Stayed in July 2022
Reviewed: 22 June 2022
Paula
United StatesDog poop everywhere. Even on sidewalk by back door
Stayed in June 2022
Reviewed: 9 June 2022
Allen
United StatesWalking up and down 3 flights of steps..
The room
Stayed in June 2022
Reviewed: 25 May 2022
Michael
United StatesStairs to climb to check in. It can be very challenging for the disabled or elderly.
Friendly and professional staff. Comfy room and very quiet.
Stayed in May 2022
Reviewed: 23 May 2022
Danielle
United Statesroaches, ants, spiders, smelled.
convenience, washer dryer, cooking supplies stove etc.
Stayed in May 2022
Reviewed: 17 May 2022
Brad
United StatesClean, comfortable, quiet, and convenient location.
Stayed in May 2022
Reviewed: 9 May 2022
Marc
United StatesShelf under bathroom vanity had rotted away
Stayed in May 2022
Reviewed: 5 May 2022
Robert
United StatesLocation was near campus, but not near expressway. No elevator and a lot of stairs.
There was a kitchen. Pet friendly. Very friendly staff. Very large dog walk area.
Stayed in May 2022
Reviewed: 2 May 2022
Kathy
United Statesno elevator coffee not avaible
Staff was friendly Room was clean
Stayed in April 2022
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