Παλαμα Κωστη 11, Heraklio, 71306, Greece
#27 of 630 vacation rentals in Heraklio
Guests' ChoiceBased on 22 apartment reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.2
Facilities
9.8
Staff
9.7
Value for money
9.7
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 22
Reviewed: May 17, 2024
Aleksasa
SloveniaEverything was great.
Stayed in May 2024
Reviewed: February 16, 2024
Driss
SpainThe apartment offers exceptional comfort and is equipped with everything you need. Its prime location, just a 5-minute walk from the center, makes it ideal. Plus, you have convenient amenities like a supermarket, bakery, and coffee shops right around the corner. Giota, the owner, is incredibly kind and attentive, ensuring our stay was seamless and hassle-free. Her thoughtful gesture of a nice present added a special touch to our experience. Without a doubt, I highly recommend this apartment, and I will certainly book it again when I return to Herakleio. Many thanks, Giota, for your hospitality.
Stayed in February 2024
Reviewed: December 13, 2023
Chris
United KingdomNothing
Location.
Stayed in December 2023
Reviewed: September 3, 2023
Lynette
Australia---
Loved everything!! It was so spacious with large bedrooms and beautifully decorated. Everything you need to have a really pleasant stay. Best accommodation so far in Crete. Giota (host) is so accommodating and helpful and eager to fulfil any request you may have. Thank you so much Giota, we had the best stay.
Stayed in September 2023
Reviewed: June 26, 2023
Andreea
BelgiumI recently had the pleasure of staying at the Motley Luxury Apartment in Heraklion, and I must say, it was an absolutely fantastic experience. From the moment I arrived, Giota, the host, made me feel incredibly welcome and went above and beyond to ensure that my stay was perfect. First and foremost, Giota's flexibility and attentiveness truly stood out. She was incredibly accommodating and understanding, making sure that all my needs were met throughout my stay. Her warm and friendly demeanor created a welcoming atmosphere that immediately put me at ease. The apartment itself was truly exceptional. The spaciousness of the unit was a pleasant surprise, providing ample room to relax and unwind. Every corner of the apartment exuded a sense of cleanliness and tidiness that made me feel right at home. It was evident that great care had been taken to ensure that every detail was perfect. One of the highlights of the Motley Luxury Apartment was its ideal location. Situated conveniently between the city center and the renowned Knossos palace, it provided easy access to both attractions. Whether I wanted to explore the vibrant city or delve into the fascinating history of the palace, I found myself just a short distance away. Furthermore, having parking available at the apartment was a definite plus. It eliminated the stress and hassle of searching for parking spaces and gave me peace of mind knowing that my car was safely accommodated. This convenience made my stay even more enjoyable and hassle-free. In conclusion, I cannot speak highly enough of my experience at the Motley Luxury Apartment. Giota's exceptional hospitality, along with the apartment's spaciousness, cleanliness, and fantastic location, made it an unforgettable stay. I wholeheartedly recommend this accommodation to anyone looking for a truly enjoyable and comfortable experience in Heraklion.
Stayed in June 2023
Reviewed: June 11, 2023
Alexandra
RomaniaVery clean apartment, lovely decorations, nice neighbourhood, close to city center, plenty of restaurants, cafes and bakeries close by
Stayed in June 2023
Reviewed: June 4, 2023
John
New ZealandNothing!
We loved that we had a fully furnished apartment, with facilities such as coffee machine, with coffee provided, & washing machine, as we are long haul travellers on a reasonably long trip. The apartment was a welcome respite from hotel stays. It was spacious, comfortable and well designed. The host was also very helpful & arranged taxis for us in her own language, Greek. We had a great stay at the apartment
Stayed in June 2023
Reviewed: May 31, 2023
Justyna
PolandThe apartment a little dark.
Big and comfortable apartment. Everything what you need to comfort life, you can found there. Staff very helpful.
Stayed in May 2023
Reviewed: May 27, 2023
George
AustriaGreat location. Apartment felt like home. Slept well on very good bed. Our host was very nice and helpful. Had a great time.
Stayed in May 2023
Reviewed: April 26, 2023
Nesma
EgyptThere is nothing that I didn't like!
The apartment was spotless clean. New comfortable stylish furniture. Nice decoration. Television in every room with Netflix and other similar services. comfortable beds. Has all the amenities you might need. Location is good close to markets and restaurants. Quiet street. Very easy self check-in. Private parking in the building. There were some taxi number cards and a hiking map which was the reason we were there for! Best host ever!! The owner is a wonderful nice lady really. We found a nice complimentary basket waiting for us upon arrival in the kitchen with water bottles and some sweet bread. She stayed in touch with me, checking if everything was good or if we needed anything. There was a whole set of towels per person but mid stay (I was there for 10 days) she insisted on sending fresh sheets and towels, which was really helpful specially when you have 3 little kids! I recommend this apartment to everyone not just families and I'm definitely stating there again next time I'm in Heraklion.
Stayed in April 2023
Reviewed: February 21, 2023
Vigdis
DenmarkVery nice apartment with all you need.
Stayed in February 2023
Reviewed: February 12, 2023
Damir
SerbiaWe didn't have warm water in the bathroom when we arrived late in the evening but the owner explained us how to start a boiler in the morning and after that everything was ok. If you travel for work you won't receive any actual invoice for your company so you'll maybe have a problem with that.
Clean, well equipped, comfortable, large smart tv with Netflix, small gifts in refrigerator from the owner.
Stayed in February 2023
Reviewed: October 23, 2022
Dominika
GreeceThe only issues are about the building in general, not the flat by itself. The elevator is small so we could not take the baby stroller upstairs. The parking place is small and very very hard to maneuver, but we happy with it because there is no place to park outside the building.
The apartment has a wonderful design and is very comfortable and spacious. Plenty of room for your luggage and fully equipped kitchen. Would definitely come back if visiting the city again. Location is very convenient - nice walk to the old town so you don’t have to bother with the car. The most important is the host who is exceptionally friendly and helpful!
Stayed in September 2022
Reviewed: October 16, 2022
J_the_traveller_uk
United KingdomHelpful and friendly host! Had an enjoyable stay at the apartment.
Stayed in October 2022
Reviewed: August 19, 2022
Ioana
Romaniathe presure at the shower was pretty down…in rest everything was good !
Everything was amazing ! The host was very frendly and polite ! Very helping and receptive ! The apartament was super clean and cozy ! Loved the decor and the ambient ! A plus for us was the towels , very soft and quality ! The kitchen was very good equipited , had everything you could need ! even good knofes The check in and check out process was quick and easy ! Also in reality it looks biger and more spacious then in the photos ! Good raport quality-price ! We will deffenetly consider comeing back here !
Stayed in August 2022
Reviewed: November 4, 2023
Gary
United States of AmericaParking was tight with weird angles. Difficult for even a very small car.
Nice apartment, clean and good washing machine.
Stayed in October 2023
Reviewed: August 19, 2023
Yiota
CyprusAlthough the apartment is newly renovated with lots of effort put in it, the overall building is very old. The apt is located on the 3rd floor. The lift is very old and small and didn’t feel safe to use it, so we had to use the stairs with the kids. There was also an issue with the water at the shower, it wasn’t dripping enough so would recommend to have a pressure system installed.
Beautiful, newly renovated apartment. With a very artistic touch. In a very convenient location. Spacious, clean and decorated beautifully. Was nice that the owner had some water and biscuits waiting for us upon our arrival. Everything at the apartment was brand new and it was fully air conditioned with smart TVs in all rooms
Stayed in August 2023
Reviewed: August 27, 2022
Pawel
PolandWe booked the apartment on the same day (early afternoon) because of an issue with previous accommodation, and unfortunately it took us a while to get in touch with the host. He told us the apartment actually wasn't ready, so we had to wait for a bit longer for it to get cleaned, and in some places it wasn't cleaned very well. He said they generally don't accept bookings on the same day, but that's no excuse if it's available on booking.com. Also, the location is quite far away from Heraklion centre, and it's a little difficult to find.
The apartment was very spacious (could quite comfortably host 6 people), nicely decorated and comfortable. The bathroom was pretty and well-equipped, and the kitchen was equipped almost like a normal home!
Stayed in July 2022
Reviewed: May 29, 2023
Carmel
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: August 3, 2022
Rachel
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: November 22, 2023
Kerstin
SwedenThere are no comments available for this review
Stayed in November 2023
Showing 1 - 22
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content