The buffet dinner is not great quality. The exception was “Cretan Night” which was better but also much more expensive. The rest of the food options throughout the resort are expensive, from the ice cream shop to the pizza at the pool bar. Speaking about that pizza, there was excessive gooey (surrogate?) cheese on it. Very different from the great pizza we had in the Kafenion which was ultimately made in the same central kitchen where all food comes from. Also avoid the cheese on the pasta from the taverna - it had blue spots on it. Nitpicking about the apartment: insufficient power outlets near the bedside table - everyone wants to charge their phone, right?

Nicely built resort with lots of beautiful flowering plants everywhere. Good apartments with terrace, nice pools and seaside access. Great breakfast, pleasant staff. Friendly people in the kids day care. The lady operating the pool bar ‘Plori’ in the evenings deserves a special mention. She truly tries to connect with people and make guests feel recognized and appreciated. And she makes good cocktails!

Stayed in May 2024

I would take a better room, upgrade to seaview!

Big room, nice beach, good food!! Childfriendly

Stayed in May 2024

Couldn’t fault it.

A great setting and very relaxing atmosphere.

Stayed in May 2024

Staff all round very friendly Location and facilities for kids are great Gelateria on site a very nice touch

Stayed in May 2024

Everything. All Staff, from Management to the bottom are one of a kind.

Stayed in November 2023

room size was limited and spare beds not great, also light on kitchen provision (plates, cutlery and pans)

Stayed in October 2023

In our room on the ceiling (although it seems they cleaned and painted again), there were signs of mold in a quite a large area which bothered me. In the first time our room was much better in all senses. I asked to do late check out like 1 or 1.5 hour (I am travelling with a kid), they asked me to pay extra money, although I spent already for my expenses in this hotel x50 times more than what they have asked. yes, it is their right to ask for it, but it felt a bit weird, neither I stayed more nor paid the money.

This was our second time in this hotel although I am an explorer of new things. We were so happy in the first time, we have not think of another hotel in that area. It is super child friendly, nice and large village that one does not feel to be stuck in a hotel. The food, sea, pools, green areas and rooms are beautiful. I can strongly suggest for families with babies and toddlers. There is also a great facility for kids.

Stayed in October 2023

Everything was just perfect

A perfect place for a family with small kids or a couple. The hotel has two different private beaches and two pools. The atmosphere is so peaceful and quit that only u can do is relax and enjoy your staying there. the staff made us feel welcome and taken care of everything. Our experience was amazing and we definitely planning to come back

Stayed in September 2023

The welcome on arrival was disappointing.

Apartment was super comfortable with large furnished balcony. Pool area was never too busy - plenty of sun beds. Friendly professional service in bars and restaurant. Beautiful beach.

Stayed in September 2023

Some staff memebers are great but there is no consistency in service. For example at the gym the lady did not want to give my husband a towel to use after taking a shower - which is a no brainer. Sometimes the cleaning ladies would come to clean in the afternoon although we told them few times that our daughter will be sleeping.

Everything was just great. Location is perfect since its close to the city center of Agios but at the same time secluded and private. Its not overly crowded and we liked that there were 2 different beaches in the complex: one sandy and another rocky. Its great for kids but also for the adults to relax and enjoy. The staff is really nice, special kudos to Marija, who really made us feel welcome and taken care of :)

Stayed in September 2023

The atmosphere in the village is more beautiful than you can imagine by looking at photos.Both beaches are great,very different and complementary. rooms are quite big,nice and clean.Food was delicious and all the stuff was pleasant and available for all we would need.Special mention goes to Marija and Antonis who took care of us during breakfast and dinner.

Stayed in September 2023

Kids club was very basic Even when they did pool activity no music or any thing to get kids excited

Stayed in September 2023

Beds were a bit too soft for us

Nice little village with pretty houses with a yard full of different trees and plants. Everyone was very nice and the kids loved the swimming pool.

Stayed in September 2023

Wonderful place

Stayed in September 2023

Not that we didn't like it, but every time we left/entered the resort by car, we had to stop by the barrier and report our room number to the person on duty. Perhaps it would be easier if they installed cards/tokens that we can use to lift the barrier ourselves. Regardless, we felt very safe everywhere around the hotel grounds.

We enjoyed our stay very much, and the staff were all ready to help and approachable. There were various options for dinner, and you were even allowed to bring your own food to the bar whilst watching the entertainment shows. The beach is amazing, with sunbeds on multiple layers, e.g., right on the beach or under the trees in the shade. The view is spectacular, the rooms and facilities are very clean, and the location is 10 minutes by car to Aghios Nikolaos and just over 10 to the picturesque Elounda. Walking by the road to Ag Nikolaos is possible, but there is no pavement, and it takes a good 30 minutes in the scorching sun. We went during August, and it seemed like a family-oriented resort with lots of young children and very quiet. We will definitely visit again. When I chatted with some of the locals in town and mentioned that we were staying at Candia Hotel, they all said that it was one of the best hotels in the area, so it sounded like it had a good reputation. The ice cream in the gelato parlour is amazing, but I also recommend Dodoni in Aghios Nikolaos by the lake - it's a must. The all-inclusive food options were plentiful, there was something for every diet and taste, and the quality was very good. A nice touch was the separate corner with local food only, so you can experience the delicious dakos, kalcunia, yogurt, and other local specialties. There is a separate tavern on site, which serves huge portions so have this in mind if you are with children. Overall we had an amazing and relaxing holiday, and we are looking forward to visiting again soon.

Stayed in August 2023

Wonder location and staff! Everything was perfect, especially Katerina who looked after us at meal times!

Stayed in August 2023

Nothing negative

Beach, food, staff was very friendly

Stayed in August 2023

Pool opening times are a bit limited, so you can enjoy it mainly in the hottest hours of the day. Mini market is expensive, also the Tavern and beach bar are expensive and food is mediocre. The kitchen in the room could have been better equipped (even some salt & pepper could be nice).

Child friendly, good attention to kids needs. Lots of friendly staff in the kids club. Direct access to beach with nice beach sports activities. Generous and diverse breakfast. The hotel was fully booked, but still did not feel too crowded. Super friendly staff.

Stayed in August 2023

Staff is responding very slow. Gym is not well equiped

Charming village. Perfect views. Great facilities (pool, beach restaurants, mini club. Close by car to Agios Nikolaos and spinalonga.

Stayed in August 2023

The place was amazing!!

Stayed in August 2023

High prices at the restaurants, kids club is only feom 4yrs plus

Kids loved the swimming pools and gellateria. The food at Greek taverna was amazing, the beach is great

Stayed in August 2023

The perfect spot for holidays with kids. The whole compound is so lovely (especially in comparison to other bigger hotels), designed in the way of a village. Kids can roam the place freely. Everything is oriented towards kids. The kids club had a different program every day and the ladies there were so sweet. Also there's a different evening program which we really enjoyed. We didn’t book the evening buffet and rather enjoyed the food options in the city. We once tried the Taverna at the hotel and it was honestly the only thing that was disappointing for us as it was very expensive for what we got.

Stayed in July 2023

People reserving beach spots in the beach and when you arrive it’s almost full occupied with only 20% people there.

Kindness of staff, pool and private beach.

Stayed in August 2023

The main issue of the resort is the sunbeds reservation by the guests. Although there are lots of signs warning the guests about this procedure, this was not applied. So, there were lots of sun beads, covered with towels or stuff from other guests, not used during the most part of the day (or not at all). Those signs and warnings should be applied in fact.

Perfect location with beautiful beach! The food was very good and diverse. The employees were very nice, polite and available.

Stayed in July 2023