Hotel Spa di Puerto del Carmen

Alena Republik Czech

The whole stay was exceptional, the location is perfect, we would definitely like to come back again

Alan Perancis

The staff were friendly and attentive. The accommodation was spotless and cleaned to a high standard. Nothing to dislike about the hotel.

Janice United Kingdom

From the welcome I received from reception and the bell boy (that's what he called himself) to the chocolates left on my bed every evening, I thought the staff was attentive, friendly and helpful. It was my birthday and I didn't tell them and they surprised me with a bottle of cava and cake. I loved my room. it was so quiet and peaceful. It was like an oasis. I was there off peak so I don't know what my experience would be like at peak times. The floral smells from the gardens were amazing. Everywhere someone was cleaning and working. Breakfast was amazing. The choice superb. One of the reviews I read before staying here said the evening meals were limited so I didn't choose half board. However, I did use the restaurant one evening and OMG! the quality of food was amazing. The price brilliant. I ate stuff I'd never tried before. I understood what the review meant in that it's not the typical functional spread with everything laid out. There's lots of stuff laid out but you get to choose the starter and the main in addition to this from about 3 different choices a day from a menu which is then made to order and then brought to you. I loved it. My steak was divine. But I like food that's been prepared with extra detail and flair and is an experience to eat over functional style self-service eating. And you can eat those dishes how many times you want. If you're looking for Indian or Chinese takeaway type food and burgers and chips and tapas etc there are plenty of those places at Playa del Carmen which is 35 min walk away. I went and ate at a lavish looking restaurant on the strip that a friend recommended and paid double for okay food. I actually regretted leaving the hotel! If you're looking for a secluded stay where you're treated like royalty and fine dining come here. I was given five star treatment at a five star boutique hotel.

Hezy Israel

Everything: Location on the beach, staff attitude, room facilities, privacy, Lani's restaurant...

hartley Ireland

The villa was very spacious and clean with great privacy.

Christy United Kingdom

Had everything to hand well presented and location was perfect 3 wonderful beaches no more than a 5 minute walk

Kadie Ireland

The property is in the heart of Puerto del Carmen. You are a short distance walk from Playa Chica beach which in my opinion is one of the most beautiful beaches in the world. Restaurant’s and bars are at your door step. Once you close the door on the bungalow you have privacy and quiet. The cleanliness was fantastic and we received a maid three times during our stay to freshen up linens and towels. The best part of staying in the bungalow are the fantastic hosts Alessandra and Zeno. They made it feel like home and also had us fed and watered on arrival as they knew we would be hungry from travelling. The kindness we experienced from these hosts were unheard of and I wish everyone could experience their warmness while on holiday.

Claire Ireland

The food was excellant and we had a beautiful room with sea view. We will be returning.

Bethan United Kingdom

location, view, facilities & Pablo was exceptionally helpful

ZeniKate Republik Czech

Large heated pool Great location Friendly staff Accessibility