Ryokan di Unzen

LIm Singapura

During our 16-day holiday in Japan, my husband & I, together with another couple, stayed in 7 ryokans/hotels & Iseya is the BEST! The hotel is new & clean & the facilities are so good! We opted for dinner & breakfast in the hotel & we were so happy & satisfied with the quality & freshness of the food & service level of the attending staff who went beyond their call of duty to make us comfortable! Special mention goes to a male service staff (I think he is the supervisor; forgot his name but was Mayama or something) who served us dinner on 15 Nov. We wanted to order a bottle of red wine & sake to go with our dinner & asked for his recommendation. The sake he recommended was so good, we decided to buy 2 extra bottles to bring home! When this same male service staff heard from us that we had to rush off to catch the ferry to Kumamoto the next morning & breakfast only starts at 7.30am, he left word for our breakfast to be ready earlier. We were pleasantly surprised & so grateful that a new batch of service staff were waiting for us at the dining room when we went down to checkout at 7.20am on 16 Nov. Really fantastic service! I would strongly recommend anyone looking for accommodation in Nagasaki to book Iseya! You won't regret it!! Mrs Chia Singapore 15-16 November 2023

Andrew United Kingdom

Everything - the room, service and food were all exceptional.

Frances Kanada

Great service, food and location.

jimena Chile

Very quiet and comfortable, lovely room. Good parking.

Ngiek Lian Singapura

Excellent in all aspects. Good room size, nice mattress, has private family onsen, very friendly and helpful staff, delicious and fresh breakfast and dinner. Located next to a national park, very convenient for morning and evening walks.

Joelle Perancis

Very nice place, very goid meals and some surprises. Thanks !

Clemence Perancis

Onsen was amazing, especially the panorama open-air bath. Water was of great quality. Dinner/breakfast were also great. The products were very fresh and the menu brought modernity in a traditional meal. Staff was very helpful. I liked the emphasis on recycling amenities, not wrapped in plastic as it is usually the case. Thank you!

Jakub Republik Czech

The staff were very kind and helpful. The home made breakfast was tasty.

Rossana Thailand

Nice clean good location and free parking

Kim Australia

Great facilities and very close to bus stop and attractions.