Not having an ice Machine on the floor

Breakfast was good, location perfect

Stayed in June 2024

Great location Great staff and food Having sun loungers and beach towels really nice. Helpful friendly staff Would return

Stayed in June 2024

Microwave in room

Location

Stayed in May 2024

The fact that they never reduced our room rate and also never gave us an answer until we were leaving after being there for 3 nights. They claimed that since we booked through Booking.com, we would have to contact them directly.

We originally requested & paid for an ocean view room for a period of 3 nights; when we arrived we were given a beautiful ocean view room but right near the elevator. Since we are light sleepers, we asked for a room away from the elevator which was nice. The attendant told us that he would speak with the manager for a rate reduction and that we would be told what the difference would be before leaving. Upon leaving, they told us that there was no rate reduction and to call Booking.com to discuss the issue.

Stayed in May 2024

The staff in the morning was not professional and customer oriented. I have requested to get credit for the facility fees that I got charged due to the fact that we checked in after 7 pm and leaving at 9 am the next morning. Nicole communicated to me in a way that was not customer friendly and not accommodating. The management has to train your staff better on how to interact with respect to their customers.

Location is good if you like to be in the middle of the happening place.

Stayed in May 2024

Rest room on first floor! Open to diners so should be cleaned more often

Fantastic location. Breakfast was exceptional and good price!!

Stayed in May 2024

Lights from the street were disturbing during the night

Breakfast was nice, staff was very helpful, location is perfect!

Stayed in April 2024

The room was a lil small but overall it was clean plus the bed was comfy.

Perfect location. The food was great and the staff was very friendly. I would most definitely book again.

Stayed in May 2024

A bit noisy

The location

Stayed in May 2024

There were no special amenities. I expected more for the price and the extra resort fee. There’s no resort!!

The beds were very comfortable and it was quiet.

Stayed in April 2024

Great Location in Art Deco area. Staff helpful and friendly. Good breakfast.

Stayed in April 2024

Absolutely no view, window was blocked

Great location, lovely building

Stayed in April 2024

felt unsafe - "Spring Break" so area was VERY busy with youths

right on the beach - South Beach Miami - perfect location

Stayed in March 2024

The A/C in the room wasn’t working .

The location was great, ur in the midst of all the excitement.

Stayed in April 2024

Air con made it cold and as controlled centrally was diff to mange temperature but was March. Basic amenities ( coffee maker smaller towels than used to). Only prob was due to Spring break and music festival, road was closed to taxi had to s drop off and pick up behind hotel. Also meant that taxis weren't driving by to hail. However could be booked by hotel.

An excellent local in the Art Deco area of South beach. 30 mins from airport. Taxi costs $60 on average. Drivers great. The beautiful Miami beach is just across the road and sunbeds and towels are included as well as a 10% discount in the their restaurant and next door café. Room deco with gorgeous comfy bed Staff helpful with cold aircon supplying blankets. Staff very polite and helpful.

Stayed in March 2024

Small and tired room. In need of refit, especially the bathroom. Difficulty in accessing the property during our visit. Online check in- supplying ID and credit card online is always open to fraud and identity theft. The very small and ancient elevator.

Location on Ocean Drive, in the heart of South Beach. The on site restaurant and the very well stocked supermarket underneath the hotel.

Stayed in March 2024

Reception area small bar with minimal seating. Whole area was too cold. Stair carpet very worn. Aircon in corridors very cold.

Terrace for breakfast was nice

Stayed in March 2024

We stayed 2 nights, one of those nights was so loud with people coming in from partying and really noisy. We were on a family holiday so maybe not 100% suitable for families. But for a night or two either side of a cruise this was fine.

The location cannot be beaten, it is right on South Beach and has restaurants, shops, beach all on the doorstep. We stayed here for a night before and a night after going on a cruise and it was a great base.

Stayed in December 2023

No microwave No freezer Can’t close window all the way close Small tv

In Miami strip close to beach Clean Affordable Quiet

Stayed in March 2024

Too noisy.. The walls inside were vibrating! Curtains difficult to open/close Wardrobe doors difficult to open

Location

Stayed in March 2024

They charged us for the umbrellas on the beach. Room was way smaller than displayed online.

Location was right in the beach. They gave us bottle of water every day.

Stayed in February 2024

No elevator so lugging luggage is a thing.

Perfect location and loved having the market in the same building!

Stayed in February 2024

Valet / resort fees were high

Greta location, slightly retro but brilliant

Stayed in November 2023

Very small room with no furniture to store clothes. We lived out of the suitcase.

Location

Stayed in February 2024