A little less expensive

Restaurant food was excellent

Stayed in April 2024

Not enough electrical outlets, window would not close.

The ambiance

Stayed in May 2024

Very poor noise isolation between the rooms. All the nights i heard a neighbor tv, voices and even their sex process. Awaked.

A huge real Titanic type ship, excellent service and perfect room.

Stayed in May 2024

I liked the view from the room and the history behind the boat.

Stayed in April 2024

restaurants were very disappointing. Breakfast buffet was definitely not worth the money; food was not hot at all. I asked for warm pancakes and was brought a plate of cold ones from the kitchen. I put them through the toaster to heat them. Chowder house was decent but not fantastic. Chowder was delicious but cold; sent it back and manager brought us to hot bowls. That was much appreciated.

Loved the atmosphere and the opportunity to spend time on a bit of history! bar/drinks were excellent. Nice to be near the water bus to Long Beach.

Stayed in April 2024

Catering facilities for hotel guests poor quality and overpriced, taking advantage of a captive market. The hotel seems to have become more of a company conference venue.

Classic original cabin as expected, very interesting place to stay.

Stayed in May 2024

Price. But seriously it was fine.

Worth the experience. It was the ship of dreams

Stayed in May 2024

Overall we thought it was a pleasant surprise. However the Observation bar closes too early (on Saturday nite)..

Historic location well preserved. Rooms and bathrooms reasonably sized and functional.

Stayed in May 2024

You could access many parts of the ship. Felt very authentic

Stayed in May 2024

The TV placement in room 140 destroys the entire feel of the cabin. It cheapened it. It should be closer to the window or not there at all. The brunch should have a dress code that is enforced. It was sad being in this gorgeous room with so much history and flair sitting next to people with dirty ball caps and shorts. I hope you find a way to have more vintage events. A high tea for example! Make it chic, make it expensive, have a dress code. This would also be a good option for people who do not drink alcohol.

It’s like going back in time. I adore the QM. The beds were soooo comfy and the staff super friendly and helpful.

Stayed in April 2024

They didn’t really recommend that you have a reservation for the restaurants

The history and location was beautiful

Stayed in April 2024

No A/C in room

Loved the history and location

Stayed in March 2024

Bed hurt our backs and there were people yelling and screaming between 10 pm and 12:30 am.

Had dinner on Saturday and breakfast on Sunday in the promenade cafe. Both were stellar !

Stayed in May 2024

Parking cost

It was a cool experience.

Stayed in May 2024

Lack of breakfast choices at a fair price The breakfast buffet - much of the food not good, poor value

The history, the tours

Stayed in May 2024

The experience of the ship

Stayed in May 2024

The walls were too thin, as we could hear *everything* our neighbors were doing and talking about.

The stateroom was fantastic for the most part, with a comfortable bed and very nice bathtub.

Stayed in April 2024

The external parts of the ship require some maintenance.

The ambience of staying on a great ocean liner.

Stayed in May 2024

The room was tired. I get that it's old and a classic but the beds were "tired" not comfortable. The carpet was worn and the furniture was chipped. I'm all about the ambiance, but for the price you pay to stay on the Queen Mary, I think the little touches could be improved.

The Queen Mary is a classic ocean liner. We loved the restaurants and walking the decks, lots of exhibits and displays, but you are on a floating museum after all.

Stayed in April 2024

What was bad was: our room was very cold!! No heat!! That should have been disclosed. Half of the rooms have AC the other half heat. I had house keeping bring us 2 blankets for the freezing bed..I actually went to bed with my slippers on.in booking the room that issue should have been stated. Please refund me something for that non-disclosure. The only place to get a breakfast was Starbucks. Dining room only dinners.

Loved seeing The Queen sparking with new paint inside and out. Dinner was very nice.. Service excellent. Guided or self tours good. Display in glass cases of miniature of other grand boats of the past. Just beautiful. We thought parking was going to be $30 but we were just waved through..no charge. WOW!! A piano player added to the general ambiance while walking through the Main Hall. All shops were open with beautiful momentos and lovely original items to view. AA

Stayed in April 2024

a little expensive on the food and I wish the exhibits were open later in the day.

most of the staff was very friendly. The tours were excellent. Food was a little pricey but otherwise, it was a great time.

Stayed in March 2024

The coffee shop was supposed to open at 6:30, we had a flight and was needing a snack and coffee, when they finally opened at 645, I went in the coffee shop and made a comment about them opening late and the young man was rude and said “it is what it is”, which is not the professional thing to have said. I feel like the carpet could be updated in the rooms and hallways, our room had a musty smell. We definitely enjoyed our tour guide, he was funny and knew a lot about the ship.

We loved the history, tours and all the things to see.

Stayed in April 2024

Not the room I thought I booked. I was suppose to have a sitting area. Only one chair and no table. Mentioned to receptionist. No change made. Noisy bathroom vent that blew all night long. The food at the Promenade Cafe was pretty bad. Wilted salad. Red hot peppers in my Ruben Sandwich. Sprimp was milly from being frozen to long. It was freezing in the lobby with door open on the cold day. They over booked the Ghost tour with 32 people . Not much time to view special areas because we all had to rush through each place.

Room service was great! Requested an extra blanket and it came right away. Bed was comfortable. Staff were all clean and polite. The ship was very clean. Nice shops. A big improvement!

Stayed in April 2024

I didn't like that you can't control the temperature in your room, no air conditioning. I would have liked a coffee maker in the room as well.

I loved the ship itself. The fact that it is historical and preserved. It's like walking back in time.

Stayed in March 2024