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Reviews of The Queen Mary 3 stars

1126 Queens Highway, Long Beach, CA 90802, United States

#28 of 92 hotels in Long Beach

Guests' Choice

Review score

Based on 634 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    9.0
    A memorable stay on one of the great ocean liners from the past
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    At more than $60 for breakfast for two people, this was terrible value. Go out for breakfast is my advice.

    The "bygone years" experience of staying on, and looking around, one of the great ocean liners from the past.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Inside ADA Stateroom with 1 King Bed
    • Stayed 2 nights

    My booking was a 4 person cabin. In no way could the king size bed accommodate all four adults. Fortunately, my two other kids did not join us so we got more space. A bit too pricey for the room with only shower facilities.

    Able to visit and roam the sundeck, bridge and see all the historical artifacts and photographs. Staff were super helpful and friendly. Shower/restroom area quite big.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Great experience overall. Would recommend and will return
    • Leisure trip
    • Solo traveller
    • Portside Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    My room was at end of hallway lots of noise in the evening and the music was loud at night

    History is amazing lots to see and explore great food

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Overall stay was great since our main reason for choosing it was it’s proximity to the terminal for our cruise.
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Only a few places to eat.

    Originality and history.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Very convenient stay for night before cruise
    • Leisure trip
    • Couple
    • Standard Room with 1 Full Size Bed
    • Stayed 1 night
    • Submitted via mobile

    A little less expensive

    Restaurant food was excellent

    Stayed in April 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with King and Twin
    • Stayed 1 night
    • Submitted via mobile

    Not enough electrical outlets, window would not close.

    The ambiance

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Good value, poor noise isolation.
    • Leisure trip
    • Family with young children
    • Harbor View Standard King
    • Stayed 1 night
    • Submitted via mobile

    Very poor noise isolation between the rooms. All the nights i heard a neighbor tv, voices and even their sex process. Awaked.

    A huge real Titanic type ship, excellent service and perfect room.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Harbor View Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    I liked the view from the room and the history behind the boat.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    7.0
    Would stay again if we can get a better price but would go elsewhere for meals.
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 2 nights

    restaurants were very disappointing. Breakfast buffet was definitely not worth the money; food was not hot at all. I asked for warm pancakes and was brought a plate of cold ones from the kitchen. I put them through the toaster to heat them. Chowder house was decent but not fantastic. Chowder was delicious but cold; sent it back and manager brought us to hot bowls. That was much appreciated.

    Loved the atmosphere and the opportunity to spend time on a bit of history! bar/drinks were excellent. Nice to be near the water bus to Long Beach.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    7.0
    A nice stay but let down by poor catering for for guests:
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 3 nights
    • Submitted via mobile

    Catering facilities for hotel guests poor quality and overpriced, taking advantage of a captive market. The hotel seems to have become more of a company conference venue.

    Classic original cabin as expected, very interesting place to stay.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    It cost alot to be nostalgic
    • Leisure trip
    • Family with young children
    • Family Room with King and Twin
    • Stayed 1 night
    • Submitted via mobile

    Price. But seriously it was fine.

    Worth the experience. It was the ship of dreams

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Portside Deluxe Twin
    • Stayed 1 night
    • Submitted via mobile

    Overall we thought it was a pleasant surprise. However the Observation bar closes too early (on Saturday nite)..

    Historic location well preserved. Rooms and bathrooms reasonably sized and functional.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    You could access many parts of the ship. Felt very authentic

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    I fell in love with the ship and enjoyed my time. The lack of elegance (dress code/decorum) at the brunch was a big
    • Leisure trip
    • Couple
    • Portside Deluxe Twin
    • Stayed 1 night
    • Submitted via mobile

    The TV placement in room 140 destroys the entire feel of the cabin. It cheapened it. It should be closer to the window or not there at all. The brunch should have a dress code that is enforced. It was sad being in this gorgeous room with so much history and flair sitting next to people with dirty ball caps and shorts. I hope you find a way to have more vintage events. A high tea for example! Make it chic, make it expensive, have a dress code. This would also be a good option for people who do not drink alcohol.

    It’s like going back in time. I adore the QM. The beds were soooo comfy and the staff super friendly and helpful.

    Stayed in April 2024

  • Reviewed: 10 May 2024

    9.0
    The boat and history of ship was neat!
    • Leisure trip
    • Family with young children
    • Family Room with King and Twin
    • Stayed 1 night
    • Submitted via mobile

    They didn’t really recommend that you have a reservation for the restaurants

    The history and location was beautiful

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Great History!!
    • Leisure trip
    • Solo traveller
    • Inside Stateroom with 1 King Bed
    • Stayed 1 night
    • Submitted via mobile

    No A/C in room

    Loved the history and location

    Stayed in March 2024

  • Reviewed: 6 May 2024

    8.0
    A nice place to visit if you’ve never been.
    • Leisure trip
    • Couple
    • Harbor View Standard King
    • Stayed 1 night
    • Submitted via mobile

    Bed hurt our backs and there were people yelling and screaming between 10 pm and 12:30 am.

    Had dinner on Saturday and breakfast on Sunday in the promenade cafe. Both were stellar !

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Worth the experience
    • Leisure trip
    • Family with young children
    • Family Room with King and Twin
    • Stayed 1 night
    • Submitted via mobile

    Parking cost

    It was a cool experience.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Enjoyable overall
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    Lack of breakfast choices at a fair price The breakfast buffet - much of the food not good, poor value

    The history, the tours

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room with 1 Full Size Bed
    • Stayed 1 night
    • Submitted via mobile

    The experience of the ship

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Queen Mary is a beautiful ship and a fantastic hotel to stay in while in Long Beach
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 2 nights
    • Submitted via mobile

    The walls were too thin, as we could hear *everything* our neighbors were doing and talking about.

    The stateroom was fantastic for the most part, with a comfortable bed and very nice bathtub.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    The external parts of the ship require some maintenance.

    The ambience of staying on a great ocean liner.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Experience a part of the past
    • Leisure trip
    • Couple
    • Double Queen Stateroom
    • Stayed 1 night
    • Submitted via mobile

    The room was tired. I get that it's old and a classic but the beds were "tired" not comfortable. The carpet was worn and the furniture was chipped. I'm all about the ambiance, but for the price you pay to stay on the Queen Mary, I think the little touches could be improved.

    The Queen Mary is a classic ocean liner. We loved the restaurants and walking the decks, lots of exhibits and displays, but you are on a floating museum after all.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Our weekend GetAway
    • Leisure trip
    • Couple
    • Harbor View Deluxe King
    • Stayed 1 night
    • Submitted via mobile

    What was bad was: our room was very cold!! No heat!! That should have been disclosed. Half of the rooms have AC the other half heat. I had house keeping bring us 2 blankets for the freezing bed..I actually went to bed with my slippers on.in booking the room that issue should have been stated. Please refund me something for that non-disclosure. The only place to get a breakfast was Starbucks. Dining room only dinners.

    Loved seeing The Queen sparking with new paint inside and out. Dinner was very nice.. Service excellent. Guided or self tours good. Display in glass cases of miniature of other grand boats of the past. Just beautiful. We thought parking was going to be $30 but we were just waved through..no charge. WOW!! A piano player added to the general ambiance while walking through the Main Hall. All shops were open with beautiful momentos and lovely original items to view. AA

    Stayed in April 2024

Showing 1 – 25

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