1425 Westborough Drive, Katy, 77449, United States
#28 of 37 hotels in Katy
Guests' ChoiceBased on 39 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.6
Value for money
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2024
S
United StatesI paid for a month the first time and then week to week, The last week I was there, I ended up not needing a full week and they would not pro rate my stay. So I ended up paying 2 days That I did not use and they would not refund me, The people staying next to us smoked a lot of Marijuana eat constantly smell like it in the hallway and in the elevator.
It was new
Stayed in May 2024
Reviewed: 22 May 2024
Celticcruiser
United StatesParking lot lights shine into the room all night - it was brighter than daylight. Drapes were damaged, so didn't completely cover window. / Obviously no/inadequate soundproofing between floors. We were on the 3rd floor and had to consciously walk very lightly. / No magnifying mirror in bathroom. / Most notably, no breakfast - which was advertised as part of price.
Room was clean & comfortable, and AC worked well. It's a new property, so we expected that.
Stayed in May 2024
Reviewed: 28 April 2024
Baurzhan
KazakhstanNo kettle. Kitchen stove is fake is not working. No forks no spoons. No tea. Old microwave. Strange smells in corridor.
Huge soft bed
Stayed in April 2024
Reviewed: 31 March 2024
Maria
United StatesThe crowd. There were people sneaking their dogs in the back. The front desk charge 2.00 for the tiniest toothpaste made in the world. It's ok for the price.
I liked the newness.
Stayed in March 2024
Reviewed: 6 March 2024
Ahlam
United StatesNeed breakfast bar
Clean new location Slept vet well
Stayed in March 2024
Reviewed: 1 March 2024
Veronica
United StatesLocation..
Stayed in February 2024
Reviewed: 2 June 2024
Onairis
United StatesClean
The ladies who clean the rooms they are excellent
Stayed in May 2024
Reviewed: 19 May 2024
Sabrina
United StatesI liked everything
It’s a new property, rooms are spacious and comfortable
Stayed in May 2024
Reviewed: 20 April 2024
Rene
United StatesNo pool, pillows were super hard very uncomfortable, we asked front desk not to let anyone clean our room, but didn’t listen to our request, we asked for a wake up call and staff member was asleep never got our wake up call.
Location
Stayed in April 2024
Reviewed: 19 April 2024
Marylou
United StatesClean
Stayed in April 2024
Reviewed: 5 April 2024
Nguyen
CanadaAir condition was too noisy.
Staffs were friendly.
Stayed in April 2024
Reviewed: 2 April 2024
Dianca
United StatesWhat an organized you have to pay for everything including the dishes towels everything
Nothing
Stayed in April 2024
Reviewed: 2 April 2024
Michael
United StatesSpout on the kitchen sink. Should of came out further, so you don't get water on the counter.
Clean and comfortable, the staff was also helpful.
Stayed in April 2024
Reviewed: 25 March 2024
Felix
United StatesNothing
Everything
Stayed in March 2024
Reviewed: 25 March 2024
Kaci
United StatesVery clean brand new !!
Stayed in March 2024
Reviewed: 2 March 2024
Deidra
United StatesOur a/c did not work, we checked out early because of this. None of our lights were plugged in. The fridge did not work.
You can tell it’s a newer building
Stayed in March 2024
Reviewed: 23 February 2024
Jaemee
United Statesit was perfect no complaints
Clean , and friendly staff
Stayed in February 2024
Reviewed: 22 February 2024
Tatianna
United StatesIt was a little confusing to get to but once I figured it out it was easy to get back to.
We were so comfortable during our stay. The staff were so friendly and accommodating! And I was extremely happy with the pop cleanliness of the hotel! I also love love love that there was a full kitchen! The refrigerator was so large!
Stayed in February 2024
Reviewed: 15 February 2024
Jose
United StatesThe whole environment was really good
Stayed in February 2024
Reviewed: 4 February 2024
Julia
United StatesThere’s no pool
Super clean
Stayed in February 2024
Reviewed: 19 May 2024
Adomokai
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 30 April 2024
Beatrice
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 April 2024
Maleshia
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 April 2024
Nathan
United StatesThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content