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  5. Reviews of Sonesta ES Suites Burlington VT

Reviews of Sonesta ES Suites Burlington VT This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

35 Hurricane Lane, Burlington, VT 05495, United States of America

#25 of 28 hotels in Burlington

Guests' Choice

Review Score

Based on 675 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.9

  • Facilities

    6.7

  • Staff

    7.4

  • Value for money

    6.6

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No baking sheets for oven. No anti slip mat in tub.

    Bed and furniture was comfortable. Decent kitchen space/counter space.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Overall, we recommend this place! Staff were friendly enough once you conversationally engaged them.
    • Business trip
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 5 nights

    Towels, bedding and pillows could have been more plentiful, both in the room and at the pool. We used the pull-out sofa, the mattress was not great; we asked for extra blankets for that, but they only gave us one thin blanket. Breakfast sometimes ran out of things (like syrup for pancakes), which seemed a little skimpy.

    The room setup was great for our family! The fact that a full breakfast was included was lovely and we made great use of the pool! It's great that there was a kitchenette and two bathrooms as well, since we had three kids along.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was hard to find, we were not given good directions. The carpet was stained in many places. The room smelled like cigarette smoke. We are non-smokers, the smell never went away. Breakfast on Sunday morning was not very good. I had toast and peanut butter. The eggs were not edible. There were a lot of kids in there, they were making pancakes. I know you can't control who is there but I was sticky after using the toaster. The person working was not cleaning. We tried to use the hot tub, I'm not sure what the problem was but the jets seemed to be assaulting us instead of relaxing. Maybe the water was too low after all of the kids in it. It didn't seem any better the next day

    Room was a nice size, the bed was comfortable. Kitchen area was nice but we only used the refrigerator. The pool area was nice. The hotel location is very good.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    My stay was nice, the bed was comfortable, the room was very spacious
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Walking up the stairs

    Close to where I needed to be

    Stayed in June 2024

  • Reviewed: May 28, 2024

    7.0
    decent place, clean and convenient
    • Leisure trip
    • Couple
    • Studio Suite Queen Fireplace Mobility Accessible Shower
    • Stayed 2 nights

    bathroom was old, damaged tiles and moldy caulk around shower. property looked not well maintained and a bit worn out

    nice room, good breakfast, good wifi, convenient location

    Stayed in May 2024

  • Reviewed: May 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    The outside stairs needed some work. A family member got a splinter from the railings while walking upstairs to the room. Lots of cracked tiles in our bathroom and kitchen. The couch had a lot of visibile wear. Quite a few stains on the carpets upstairs near the bed as well as by the kitchen eating area and couch.

    The size of the room was great. We loved the two floors and downstairs areas. The fridge was large and clean. 2 nice size tvs. Breakfast was included. Beds were comfortable. Love that we could have grocery shopped for a longer stay. Front desk staff were pleasant and accomadating with our earlier check in. Check out was very quick which was convenient. Overall it was a nice stay

    Stayed in May 2024

  • Reviewed: May 26, 2024

    7.0
    It was great.
    • Leisure trip
    • Couple
    • King Studio Suite with Fireplace
    • Stayed 2 nights

    There was no extra roll of toilet paper and there was very little left on the roll that was there. Also, the only coffee that was in the room was decaf. There was no regular. We did remedy both of those issues at the front desk. The facility looks a little worn out. As we walked to our room, there was wood that appeared rotted and paint was chipped off. Not a good first impression.

    Room was very nice. The bed was very comfortable. We slept well. Unfortunately, we overslept and didn't make it to breakfast.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Solo traveler
    • Studio Suite Queen Fireplace Mobility Accessible Shower
    • Stayed 1 night

    The photos are nice, though the rooms and facilities in general are run down.

    Stayed in March 2024

  • Reviewed: May 19, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Studio Suite with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Bathtube clogged. Pet fee extremely high (usd 75 per night). Booking.com should have advised us the rate when booking as I chose a pet friendly hotel and advised I will be with my pet. Really frustrating.

    Location.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    6.0
    Easily accessible to the highway. Comfortable bed, but outdated bathroom.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom

    Easily accessible. Comfortable bed.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Studio Suite with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Not really anything. Except bathroom door didn't shut and the bathroom was tiny so the door there wouldn't close kept sitting my leg when I was in there. Eh oh well. For the price it was a great room.

    Breakfast was ok. There was a slight language barrier with staff but nothing that would make the stay unenjoyable. They were all pleasant. Only thing that really could be labeled as "bad" was the couple below me got into a fight because his ass got caught cheating and she hit him with her car. Kind of deserving as he had the chick he cheating with there night before and then his "wife" right after. Can't say I wouldn't of accidently hit the gas a little too hard either 🤣🤣

    Stayed in May 2024

  • Reviewed: May 9, 2024

    8.0
    It was a very comfortable room with everything we needed.
    • Leisure trip
    • Couple
    • Studio Suite Queen Fireplace Mobility Accessible Tub
    • Stayed 2 nights

    N/A

    The room was spacious and clean

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    Old and grungy, not enough kitchen supplies such as pans, baking dishes etc.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite Queen Fireplace Mobility Accessible Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Utensils lacking

    Bathroom size

    Stayed in April 2024

  • Reviewed: April 24, 2024

    6.0
    DISSATISFIED
    • Business trip
    • Solo traveler
    • King Studio Suite with Fireplace
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff member the day I checked in. When I told her I was there to check in, she started laughing. I also did not like the hidden fees/extra charges. I was an extra night rate when my the checkout date was the same date.

    The location and the room.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    6.0
    It was adequate for our needs but definitely time for a deep clean and refresh.
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything needs a good clean. The bedding was clean but all the surfaces just needed a wipe down. Stains on carpets couches etc.

    This hotel was perfectly adequate the suite would be very useful for longer stays. Good location. Pool was good.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were dated and looked a little dirty

    Stayed in April 2024

  • Reviewed: April 14, 2024

    6.0
    The Sonesta Suites has serious potential to be a great place to stay, but the complacency of the staff and management is
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    The property and rooms Definitely need some serious updating and maintenance. I know that extended stay hotels that accommodate families can be challenging and time consuming to clean but the lack of effort for cleanliness here is palpable. There are drips of who knows what all over the walls surrounding every single trash can in the room. It is incredibly obvious that there is little to no attention paid to cleaning the walls anywhere. First, we were checked into a room that was untouched by housekeeping, they kindly moved us to another room which appeared decent, but as we settled in we realized there were dirty dishes still in the sink and dirty dishes in the dishwasher. The table was set with pre filled filters of coffee/tea and all the things you need to make coffee, yet no coffee maker to be found. We asked the front desk for a coffee maker and they provided us with a traditional coffee maker with no coffee pot. We very much enjoy staying at Sonesta Suites all over, but this place has got some serious stepping up to the plate to do in order to compete with the new Home 2 Suites in the area.

    The rooms are a good size and setup for families, and it’s definitely a bonus having the full kitchen setup when traveling with children.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Studio Suite Queen Fireplace Mobility Accessible Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible. Eggs with cheese is not keeping up with the times. I like many people have a cheese alergy,which meant no breakfast for me. Not a great start for my day. When I mentioned it to the girl working the buffet,she stated well tomorrow were scheduled to have no cheese. How is that going to help me when I'm leaving that morning?? Not a smart thing to say to a guest! Also the pancake cooker didn't work. Her answer for that is-"Sometimes it doesn't work right". Seriously? I won't be staying here again!

    N/A

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Convenient if you have a car. Pleasant and good value.
    • Leisure trip
    • Couple
    • Studio Suite Queen Fireplace Mobility Accessible Tub
    • Stayed 1 night

    This time there was no firewood in the fireplace. I didn't remember having to ask for it or buy our own when we stayed the last time.

    We stayed at the Sonesta ES a few years back and liked the convenience, price, breakfast, kitchenette and fireplace.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    5.0
    Kind of scary and surprisingly dirty
    • Leisure trip
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    The outside stairs leading up to the room were very dirty and falling apart. The room could have been cleaned much better. The kitchen was not stocked well, there weren’t any baking dishes to use for the oven. The breakfast was absolutely terrible.

    The pool area was great and the beds were comfortable.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    Nice but should be cleaner
    • Leisure trip
    • Family with young children
    • King Studio Suite with Fireplace
    • Stayed 2 nights
    • Submitted from a mobile device

    I had to buy lysol wipes to clean the room myself it needed it! Ants in the bathroom, cigarette butts all around the ground and never once saw room service for clean sheets and towels.

    Nice kitchen and pool area, room was modern, functional kitchen, comfy king size bed. Nice to have lots of mirrors and a fireplace.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    6.0
    Adequate
    • Leisure trip
    • Family with young children
    • Studio Suite Queen Fireplace Mobility Accessible Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a bit run down. There was some sort of ventilation fan that ran constantly and couldn’t be turned off.

    Good location near restaurants. Not too far from skiing at Stowe. Plenty of room in the suite. No noise from adjacent rooms or highway.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite Two Queens Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    There was ketchup or something on the wall by the trash can. The remotes didn't work to the down stairs TV all three TVs needed to share the upstairs remote. The person cooking breakfast the second day. Burnt and over cooked the food, and refused to start the pancake machine. The hot tub was missing alot of water so the jets shot the water out of the water. The shelves in our refrigerator door were broken so could be used. They just fell out.

    Size of the room was perfect for what we needed. It was nice to have the kitchen with appliances. 2 bathrooms was perfect!

    Stayed in March 2024

Showing 1 - 25

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