33 West 55th Street, New York, NY 10019, United States
#358 of 418 hotels in New York
Guests' ChoiceBased on 1136 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
9.5
Facilities
6.9
Staff
8.2
Value for money
7.3
Free WiFi
7.6
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End of dialog contentReviewed: 4 June 2024
Anna
United KingdomExcellent location
Stayed in May 2024
Reviewed: 30 May 2024
Dalila
BulgariaThe rooms need renovation
The location
Stayed in May 2024
Reviewed: 30 May 2024
Alison
United KingdomWhile the main reception area of the hotel was modern and air conditioned this did not seem to be translated onto the guest levels, which were a bit shabby in places. While the bedroom was clean & comfortable, it was stuffy, with little ventilation and no air conditioning.
Its relatively close proximity to Central Park, the Sightseeing Bus Routes, museums and art venues
Stayed in May 2024
Reviewed: 28 May 2024
Jessica
IsraelAC was very loud, room smells musty, no ventilation
Location, shower with great pressure
Stayed in May 2024
Reviewed: 27 May 2024
Lisa
United StatesThe rooms seem a bit worn, especially the carpet. Even though it is a 4-star property, you have to ask for things like glasses or an ice bucket as those things are not in the room.
The room was spacious for a NY hotel and was extremely clean. The small "store" in the lobby was a nice surprise and was very convenient. All staff was very responsive and helpful. The on property restaurant is very nice, with good food and a lovely bar.
Stayed in May 2024
Reviewed: 27 May 2024
James
IrelandRoom 1004 needs a makeover and as others have said, the carpets needs replacing. TV was out of order and the electrical outlet in the bathroom had tripped out it seems as it was working previously. AC is noisy, so could not keep this on at night which meant that room was warm at night. Room needs a mirror by the table.
Clean hotel in a great location. Staff were pleasant and efficient. Bed was comfortable. 5 head power shower in the bathroom was a nice addition.
Stayed in May 2024
Reviewed: 22 May 2024
Solomon
United StatesThe room upon entering was stuffy. The thermostat was essentially useless as I couldn't detect any flow of air, but I was able to open the window to let fresh air in the room.
I liked the bathroom soap/body wash/conditioner availability and stand up shower. Otherwise the room was clean and a great location to MTA. Also close to restaurants and stores.
Stayed in May 2024
Reviewed: 20 May 2024
Meagan
United StatesI would not classify this as a 4 star hotel, it is closer to a 3 star, it's comfortable, but lacks 4 star amenities. The furnishings are a bit tired and need updating. No kettle or coffee maker in the room
Really liked the location and that we could store our luggage for the day before we could check in later. Our room was clean and comfortable and at the back of the hotel, so quieter than I believe those at the front on the street. Shower had good pressure and didn't have to wait long for hot water.
Stayed in May 2024
Reviewed: 20 May 2024
Manav
United StatesDidn't like that the junior suite did not have a mini-fridge or a microwave. Also, the room had two TVs but none of them were connected to the internet or could have streaming applications. The hotel corridor from the elevator to the room is really narrow.
The location is convenient with a lot of good restaurants around. The junior suite we stayed had a big bathroom. I liked that the hotel was able to hold our luggage after we checked out since our flight was later in the day.
Stayed in May 2024
Reviewed: 16 May 2024
Patricia
United KingdomVery, very noisy at night on the 7th floor from the traffic below. That can’t be helped but better windows would improve that.
Location, rooms cleaned really well every day.
Stayed in May 2024
Reviewed: 14 May 2024
Laszlo
BelgiumThere were constructions nearby and we could hear their noise the whole night which we didn’t appreciate while trying to sleep off jetlag. I advise staying on higher floors …
Location is perfect. Close to subway E coming from the airport and just off 5th Ave.
Stayed in May 2024
Reviewed: 13 May 2024
Mary
United StatesThe rooms need major updating. The fabric headboard was stained, ripped, and pulling away from the frame. There was a large burn hole in the carpet in which you could see the concrete floor. The window shade was tattered, and the cheap chain to raise it was broken. It had been kind of fixed, so it only raised the blind about a third of the way up. We also heard the front desk staff laughing about how they had over booked a room and when the people arrived they wouldn't have a place to stay.
The location was fantastic. They held our luggage until check in for no fee.
Stayed in May 2024
Reviewed: 13 May 2024
Niyazi
SwedenVery central and clean
Stayed in May 2024
Reviewed: 12 May 2024
Ed
United StatesThe staff seemed to favor one type of guest from others when checking in the person in front of me got water & I asked for water they ran out??
The location was spot on and the room was a good size for 2 people
Stayed in May 2024
Reviewed: 11 May 2024
Hermann
United StatesNoise at night
Location
Stayed in May 2024
Reviewed: 10 May 2024
Michael
Spainvery comfortable bed and pillows
Stayed in May 2024
Reviewed: 7 May 2024
Anna
SpainSmall. No cafeteria/bar
Location. Did the job
Stayed in May 2024
Reviewed: 6 May 2024
Maritza
United StatesSmall
Location
Stayed in April 2024
Reviewed: 6 May 2024
Ruediger
United StatesThe sink in the bathroom is minute with no shelf for toiletries. Also no towel bars at all. Only four hangers in the wardrobe. The lobby looks barren and unwelcoming. Thankfully the staff were the opposite. The view is miserable.
Size of the room and bed. Ease to get to the lobby from the 8th floor, because the hotel has only 10 floors. The location is excellent for midtown galleries and especially Carnegie Hall. The shower is exellent.
Stayed in May 2024
Reviewed: 5 May 2024
Christian
United StatesVery basic. It hasn’t changed since the 90s.
Location. I’m there regularly and the staff has warmed up .
Stayed in May 2024
Reviewed: 4 May 2024
Ceyda
United StatesThis NYC, there is little sunlight. The window inward looking but we were all day out. No worries.
The location was excellent and the staff really helpful. It was very clean and comfy.
Stayed in April 2024
Reviewed: 2 May 2024
Alessio
ItalyNoisy HVAC system
Position and terrace
Stayed in April 2024
Reviewed: 30 April 2024
Isabelle
United StatesBruit
Situation
Stayed in April 2024
Reviewed: 30 April 2024
Ma
United StatesAwful carpet, dark room with no view, frayed window treat
Beautiful bathroom and bed, excellent location
Stayed in April 2024
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