530 West Grand Parkway South, Katy, TX 77494, United States of America
#11 of 37 hotels in Katy
Guests' ChoiceBased on 166 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.8
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Adrienn
United States of AmericaX
X
Stayed in April 2024
Reviewed: March 20, 2024
Rudy
United States of AmericaWrangling stuff upstairs and in hidden hall ending.
Clean. Quiet
Stayed in March 2024
Reviewed: March 6, 2024
Elwin
NetherlandsBreakfast and Coffee.
Breakfast is poor !
Stayed in March 2024
Reviewed: March 1, 2024
Paul
United States of AmericaBreakfast was REDICULOUS. Mediocre offerings and very unkempt area. Very sloppy. Worse thing about staying at location.
New
Stayed in February 2024
Reviewed: January 13, 2024
Mercedes
United States of AmericaSafe parking in and out in and out entrance “ close to convenient places like restaurants and store
Stayed in January 2024
Reviewed: October 24, 2023
Elwin
NetherlandsBreakfast is ok, rest is great !
Stayed in October 2023
Reviewed: August 13, 2023
Savage
United States of AmericaNo Breakfast as advertise and The beds were hard as a rock! And the bathroom needed a little tlc chipped paint on the door and walls and tattered chairs in the room. But for a one night stay it was sufficient.
The location was close to eating places and essential shopping right off the highway...great when u have been driving all day the receptionist was extremely nice! I was surprised to see a full sized fridge, sink microwave in the room...really convenient
Stayed in August 2023
Reviewed: June 22, 2023
Karen
United States of AmericaClean
Stayed in June 2023
Reviewed: April 30, 2023
Robert
United States of AmericaThis hotel is very nice inside and out.
Stayed in April 2023
Reviewed: March 18, 2023
Jasmine
United States of AmericaNice and clean.
Stayed in March 2023
Reviewed: February 5, 2023
Mercedes
United States of AmericaVery clean
Stayed in November 2022
Reviewed: January 19, 2023
Christine
United States of Americaclean and good value
Stayed in January 2023
Reviewed: December 23, 2022
Lakisha
United States of AmericaIt was very clean and very comfortable. The room was just right.
Stayed in December 2022
Reviewed: October 9, 2022
Gabriel
United States of AmericaI loved that everything was clean and the room looked brand new.
Stayed in October 2022
Reviewed: September 6, 2022
Michelle
Canadait’s very clean super comfy the bed and pillows are excellent
Stayed in August 2022
Reviewed: September 6, 2022
Tracey
United States of AmericaThe location is surrounded with restaurants gas stations and grocery stores outlet malls
Stayed in September 2022
Reviewed: August 20, 2022
Carigan
United States of Americaentrance can be a little tricky
Very clean and modern. Impressive efficiency apartment at an incredible price
Stayed in July 2022
Reviewed: August 17, 2022
Raymond
United States of AmericaEntrance into hotel was not clearly marked due to construction. Refrigerator in the room was very loud. Lights from clocks were too bright
Stayed in August 2022
Reviewed: July 15, 2022
Amanda
United States of AmericaRefill the soda machine and that's it! The only flaw
Everything was amazing and the room was much nicer than I thought.
Stayed in July 2022
Reviewed: June 29, 2022
Irina
United States of AmericaHot water was lukewarm not hot at all. But it wasn't a big deal because it was hot outside.
Large room with extra sofa, kitchenette with large refrigerator.
Stayed in June 2022
Reviewed: June 18, 2022
Robert
NetherlandsThe front desk service was great. We had an issue with one of the rooms and the office handled it instantly, completely and to our full satisfaction. Very professionally run. Breakfast was fruit, waffles and cereal. No cooked bacon, eggs etc. but food offered was fresh and good way to start the day.
Stayed in June 2022
Reviewed: June 11, 2022
Eddie
United States of AmericaEverything is Great
Stayed in June 2022
Reviewed: May 21, 2022
Darlene
United States of AmericaVery clean! Loved the kitchenette. G
Stayed in May 2022
Reviewed: April 6, 2022
Annie
United States of AmericaI kept getting woken up by loud slamming doors
I didn’t use it
Stayed in April 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content