500 West Charlton Street, Savannah, GA 31401, United States
#21 of 130 hotels in Savannah
Guests' ChoiceBased on 212 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.5
Staff
9.1
Value for money
7.9
Free WiFi
8.9
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End of dialog contentReviewed: 17 May 2024
Laura
United StatesThe room was never cleaned in 4 days. I asked for at least a sheet change but they just made the bed. Same sheets (I knew because I had gotten chocolate on them) I had said I wanted daily change when making reservations.
Good location. Help was nice & friendly.
Stayed in May 2024
Reviewed: 14 May 2024
Torroll
United StatesThe pool was not clean and decided not to use it.
The staff was so helpful with all our questions and gave us great advice on local restaurants.
Stayed in May 2024
Reviewed: 30 April 2024
Janice
United StatesParking price. Simple amenities like sample lotion missing from bathroom.
Location and spacious suite. Food was good.
Stayed in April 2024
Reviewed: 23 April 2024
Norman
United StatesCottages could be renovated. Water pipes are loud and HVAC sits next to bed and was quite loud also. Rooms are not checked daily so should be appropriately stocked but are not 3 towels for 2 people for 2 nights not sufficient and same for coffee 3 one cup packs.
Location was fantastic for us. Easy walking to trolley and a great Cuban restaurant Rancho Alegre.
Stayed in April 2024
Reviewed: 17 March 2024
Stephen
United StatesThe location was good. We used the street parking and didn’t need to move our car for the two days we were there. Even though a work crew was doing some painting and finishing work we weren’t inconvenienced at all.
Stayed in March 2024
Reviewed: 12 March 2024
Vanessa
United StatesFree street parking, big cottages and still very much in walking distance to all the restaurants and bars.
Stayed in March 2024
Reviewed: 25 February 2024
Bush
IndiaWas under renovation
Comfortable rooms and luxurious bed
Stayed in February 2024
Reviewed: 20 January 2024
Paul
United StatesThe pillows
Very historical and pleasant place to stay the front desk and valet were great thank you
Stayed in January 2024
Reviewed: 22 September 2023
Samantha
United StatesWe didn't notice that there were bugs in one of the cabinets until near the end of our stay, so we did not use the dishes. The room was warm the first day until we turned the temperature down to the lowest setting.
The breakfast was good. It had dairy-free options for me. The room was large and comfortable. We just had to keep the air conditioning down really low so it would circulate enough for the entire room. It was a great location for us, and we were able to walk to historic Savannah and to the start of our tour bus. Everything we needed was within a ten minute walk. The staff was always courteous and really great about answering questions. The pool was great after a long day of touring around.
Stayed in August 2023
Reviewed: 4 September 2023
Andreas
BelgiumIf you want to have a relaxed and sufficient breakfast, you should get up early. Various things were not refilled and there was not enough space for the guests. Ultimately, however, a little outside the city center.
Great pool!
Stayed in August 2023
Reviewed: 25 August 2023
Lydia
United StatesDog walking around freely while we were trying to eat breakfast. Don’t think pets should be allowed in dining section—not sanitary! Toilets flushed, but with effort.
The breakfast was great. The only thing missing was grits.
Stayed in August 2023
Reviewed: 23 August 2023
Beatty
United StatesBreakfast wasn’t very good. Pet fee for 1 night was too high
Good location, pretty finishes and decor.
Stayed in August 2023
Reviewed: 10 August 2023
A
United StatesCleaning stuff was terrible. My baby was sleeping so I told her to come 30 mins later. She didn't like that. She eventually came 30 mins later, but she threw away my baby's electric nail filer in retaliation. Although, monetarily it is not that expensive, but it was something precious to me. I really wanted to keep that forever as my newborn's belongings.
Complementary breakfast is a plus point in Savannah. Also, my room had a induction stove which helped me to prepare my baby's food.
Stayed in August 2023
Reviewed: 27 July 2023
Melissa
United StatesOdor in room smelled like mold. Parking there was only vallet. Breakfast hours short 6-9.
Beautiful
Stayed in July 2023
Reviewed: 4 July 2023
Hugh
New ZealandBreakfast was not what I expected. In fact we tried it the first day and avoided it the next four
Comfortable and clean. Reasonable position and very close to sightseeing trolleys.
Stayed in July 2023
Reviewed: 20 June 2023
Aiden
United StatesThe absolutely smallest complaint that I could have with this location is that the pool looked like it hadn’t been skimmed for leaves and bugs in at least a day or so; a manageable amount to where I didn’t find it gross or unsanitary, but just something I noticed.
The Downtown Historic district is so beautiful and full of culture and the hotel amplified that feeling. I like how close the hotel is the cities entrance as well. The actual property itself was also great. The design of the pool, courtyard and lounge areas were amazing, and the staff were very helpful and accommodating.
Stayed in June 2023
Reviewed: 20 May 2023
David
United StatesThe room needs updating as items are at the end of useful life (fabric is torn, damaged chair, worn spots in carpet, ice maker in fridge malfunctioning). Sofa bed needs a better mattress
The pool area is great. The location is convenient to the historic area and to SCAD. Room with sofa bed was large enough for our party of three. Staff was responsive when asked for assistance
Stayed in April 2023
Reviewed: 9 May 2023
Courtney
United StatesThe only thing we didn’t like is that there was a spot of carpet in our room just outside the bathroom that was damp for some reason, and the room smelled funny the first day we checked in. We were hardly there and only planned to stay two nights so this was not something that we reported or gave them an opportunity to correct.
The staff was awesome and the location was great! It is about a mile from River Street and even less to most things in downtown. The facilities and pool were very clean and we enjoyed our stay alot!
Stayed in May 2023
Reviewed: 1 May 2023
Katrin
United StatesHeavily used furniture, especially the sofa.
location, big rooms, friendly staff, breakfast and exercise room.
Stayed in April 2023
Reviewed: 29 April 2023
John
United StatesI thought the breakfast was great.
Stayed in April 2023
Reviewed: 21 April 2023
Mark
United StatesBreakfast was only ok, not a lot of variety.
Location, staff (very friendly and accommodating), pool area.
Stayed in April 2023
Reviewed: 7 April 2023
Janet
United KingdomFacilities in the room a little tired.
Good breakfast. Comfortable bed. Good pools
Stayed in April 2023
Reviewed: 5 March 2023
Tamara
United Statesproximity
Stayed in March 2023
Reviewed: 21 February 2023
Bruce
United Statesran out of food at breakfast
quiet clean comfortable
Stayed in February 2023
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