Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. Long Beach hotel reviews
  5. Reviews of Residence Inn by Marriott Long Beach

Reviews of Residence Inn by Marriott Long Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4111 East Willow Street , Long Beach, CA 90815, United States of America

#15 of 92 hotels in Long Beach

Guests' Choice

Review Score

Based on 452 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    7.9

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    Liked it all

    Great

    Stayed in December 2023

  • Reviewed: December 11, 2023

    5.0
    Nothing bad and nothing great
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night

    It was "meh"

    Stayed in December 2023

  • Reviewed: December 1, 2023

    10
    MO-6
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The sketchy people around

    Freeway action in and out

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Love the suit and will recommend to others
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No comment

    Friendly and helpful staff

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    It was amazing definitely gonna come back again
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    the staff and just how neat and easy going it is

    Stayed in October 2023

  • Reviewed: October 11, 2023

    4.0
    Ghetto, had police making noise at midnight
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet is super dirty after 1 minute of my daughter running around barefoot her feet were black and some parts of carpet were wet

    The staff is really nice

    Stayed in October 2023

  • Reviewed: October 6, 2023

    5.0
    Nice
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nice experience just recently received my deposit after some weeks Otherwise we s return happily

    Stayed in September 2023

  • Reviewed: September 16, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I was declined and told that booking.com declined didn’t pay the hotel

    I did stay there, when check in I was formed by the receptionist that booking.com declined the payment, I called and was told she is going to call the hotel but waited for 15 min and we just left and booked somewhere else . I have to dispute the payment because I wasn’t able to stay there

    Stayed in August 2023

  • Reviewed: September 7, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Only thing was the tub was a little dirty

    I love everything about the stay

    Stayed in September 2023

  • Reviewed: August 11, 2023

    4.0
    Uggh
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Blood splatter in the ceiling and mattress

    Good Location

    Stayed in August 2023

  • Reviewed: August 8, 2023

    6.0
    It was ok/decent. Not thrilled or happy about experience
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 15 nights
    • Submitted from a mobile device

    Smell of room upon arrival. Rooms not as depicted online. Very old and small. Needs more security. Had to call office due to loud people outside my room partying after quiet time (10pm). As a Mariott Bonvoy member disappointed in overall stay at this location. Expected more from Mariott.

    Staff was courteous and very helpful

    Stayed in July 2023

  • Reviewed: August 1, 2023

    6.0
    It was fine
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    TV in the room didn’t work - just said NO SIGNAL

    Really nice people, great breakfast

    Stayed in July 2023

  • Reviewed: July 23, 2023

    2.0
    Unsettling
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There’s like four spots to park. There staff is rude and racist. Then, there is a very strong order when you first walk into the room that honestly just never really goes away. It’s not very peaceful either, there’s often really loud startling noises because of other residents. To add to that, its now 11pm and there’s randomly been a Banda outside playing live music since like 8pm and I don’t think they’re going to be done anytime soon

    I can unfortunately, confidently, say that I did not like ANYTHING on this property

    Stayed in July 2023

  • Reviewed: July 14, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Penthouse Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was nice and big, but this time there was no door separating the second bedroom from the living room. The biggest problem was the air conditioning. This was my second time at this location and both times the air conditioning didn’t work. This time I stayed during July and for my two nights it’s was 83 degrees in the room. My children and I were sweating and could barely sleep. There is only one fan and it doesn’t help at all. I complained from the time I entered the room until finally I got upset and requested to move rooms. I was told they were all booked and that the building I stayed in, had a problem with the air conditioning and they knowingly still rented out those rooms. Ashely the night worker who has been there for ten years told me that. I like to stay with this brand but I most likely will not with this location. Finally they gave me one night free, even though I complained and called constantly both nights and my small children were crying because they were so hot. We wanted a nice relaxing hotel with extra space and ended up getting a big hot box.

    The room was nice and big, but this time there was no door separating the second bedroom from the living room. The biggest problem was the air conditioning. This was my second time at this location and both times the air conditioning didn’t work. This time I stayed during July and for my two nights it’s was 83 degrees in the room. My children and I were sweating and could barely sleep. There is only one fan and it doesn’t help at all. I complained from the time I entered the room until finally I got upset and requested to move rooms. I was told they were all booked and that the building I stayed in, had a problem with the air conditioning and they knowingly still rented out those rooms. Ashely the night worker who has been there for ten years told me that. I like to stay with this brand but I most likely will not with this location. Finally they gave me one night free, even though I complained and called constantly both nights and my small children were crying because they were so hot. We wanted a nice relaxing hotel with extra space and ended up getting a big hot box.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Hotel

    Stayed in July 2023

  • Reviewed: July 6, 2023

    10
    Relaxed, peaceful, & comfy stayed on 4th of July
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the pool didn’t have enough towels. A family took all the towels that were there and I called for more and no one came to reload the towel cart.

    I loved that the room was cleaned, organized, bed was super comfy. The kitchen was clean and had everything I need to to cook a meal. The pool was also clean and there was not alot of people.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Great overall stay. Breakfast was alright. Good enough for a weekend vacation
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Our Tv stopped working out last night. Front desk wasn’t helpful. There only suggestion was to switch rooms

    Studio apartment styled rooms

    Stayed in July 2023

  • Reviewed: July 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything huge room breakfast is really good it's clean smelled good and the rooms are big with a full size kitchen in them up stairs and down stairs 2bathrooms and the couch is a nice size pull out bed

    Stayed in July 2023

  • Reviewed: June 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    NA

    Everything is incredible and good

    Stayed in June 2023

  • Reviewed: June 28, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    The cleanness of the room, bathroom and kitchen

    Stayed in June 2023

  • Reviewed: June 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was very helpful. The room was clean and the bed was so comfortable that I had no problem falling asleep.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Room layout

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    Nice apartment feel
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I liked the apartment feel of the rooms.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was way more than expected! Very roomy and comfortable. Breakfast was very good. Location was just what we needed. Will stay there again when in the area.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    10
    The resort is very professional and clean
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    clean

    Friendly

    Stayed in April 2023

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: