There was food on the floor. The pullout sofa mattress had stains, the extra linen in the closet looked used.

The staff is extremely kind.

Stayed in May 2024

Nothing

Clean and nice patio

Stayed in May 2024

The kitchen supplies needed updating. There was only one dinner plate. The cutlery was sparse.

Always like the suites.

Stayed in April 2024

Late night staff wasn't helpful, hotel refused my card, the breakfast options were sparse, pool was closed, price on booking didn't reflect actual price.

The hotel room itself was nice. It had a very comfortable king bed and an equally comfortable pull out sofa bed. Perfect for a small family of 4. However, late night staff wasn't very helpful when trying to figure out issues, the hotel refused to take my card, there wasn't very many options for breakfast and the pool was closed for some reason, so they were sending people who wanted to swim to another hotel. The price on booking also didn't reflect the actual price once we were there. Not sure this hotel is worth almost $500 for 2 nights due to those issues we had.

Stayed in February 2024

Need more blankets and sheets for pullout couch

Stayed in December 2023

When I made the reservation I booked a room with a court yard view. Well as it turns out I did not get a court yard view also after looking into to why I did not get that I was told they do not even have a court yard, They have a patio no court yard. Our court yard view was the back yards of the neighbors yard.

Stayed in November 2023

This property did not have an outdoor pool.

It was clean the breakfast was good and it was close to my job.

Stayed in July 2023

The housekeeping could use improvement. We moved the sofa to find a toy for our son and there were socks and shoe inserts that did not belong to us. Led me to think they weren't very thorough when cleaning the rooms. Also, the pool had no towels available on Friday evening and when we did get towels, they were the size of a large dish towel. Definitely not big enough for an adult or even a small child.

The King Studio was so roomy and felt like home. Very comfortable overall. The front desk staff was very helpful and welcoming.

Stayed in February 2023

Pillows were not comfortable at all and the bed was a little too hard for our liking. I would also recommend the cleaning crew to check under and behind the rooms with couches, our room had towels and trash under ours.

Cute set up, even though we only stayed for the night it was a convenient spot.

Stayed in February 2023

I would have liked to use the fire pit but didn’t know when it would be on

pool, cleanliness, studio sweet was spacious

Stayed in January 2023

Easy access from highway. Great facilities, pool was great. Breakfast was better than we expected.

Stayed in February 2022

It had a very confusing entrance. Also, the snow clean up could have been better as there was quite a bit of untreated surfaces.

we loved the interior design. The bed was comfortable.

Stayed in January 2022

Some of the equipment in the fitness room not working.

Clean, well-appointed room. Comfortable bed.

Stayed in July 2021

The bird poop on the window

The lobby

Stayed in April 2024

To make it more Marriott standard which to me was not!

I was expecting a bit more services. We reserved it for four adults and the Couch which was a convertible bed was absolutely uncomfortable. Requested for extra pillow for two adults, and they did not have them and instead we were provided with some back cushions. No other amenities provided in the bathroom. The Shampoo/body wash was very ordinary.

Stayed in April 2024

The expectation of a comfortable night was not met. We had three children who were tired. We had to wait in the lobby for one hour for our rooms to be ready. The swimming pool was closed, the toilet in one of our rooms backed-up and would not flush and the bathroom in one of our rooms was not well cleaned and had hair in the sink drain.

The staff was courteous.

Stayed in April 2024

No dislikes

Absolutely!! Amazing room very clean and quiet.. loved the pool.. the bar was cute and convenient nice glass of wine after a long day was amazing!.. Front desk employees were professional and friendly❤️

Stayed in March 2024

The room was new and clean, breakfast was delicious.

Stayed in October 2023

There was an extra nights charge on my bill. Had to make two attempts to get it cleared. The room has been updated very poorly. Looks like they found the cheapest workers around to actually update the rooms.

The location was near where I needed to be.

Stayed in September 2023

Mobile key was useless even though it was supposed to prevent going to desk, we had to anyway to get real keys and pay $40 for incidentals. Had to switch rooms twice due to broken sink then hair in bed. Many fixtures in room poorly installed. Bed was not comfortable.

The breakfast was fantastic!

Stayed in September 2023

N/A

The staff were very professional and helpful . Maria at the front desk was very professional. My family and I felt like home away from home.

Stayed in August 2023

They didn’t come clean my room

Excellent and clean…

Stayed in July 2023

Shades on the bathroom windows please. Not much privacy!!

The hotel staff is very friendly and inviting to all. The property was clean and well kept.

Stayed in July 2023

If you really want to improve your guest's stay, there's a couple of little things that you could do. For example, I would have 2 waffle machines instead of one. Most of the places we vacation at understand that the waffle machine is popular, and having 2 in service makes the line go faster. When a guest checks in with 6 guests , there should be a minimum of 6 towels, six pillows, and blankets to accommodate. The showers should be cleaned, and dry mucus should be removed. The dirty tissues and build of dust should be picked up and wiped. A sofa bed should be opened up, and the linen changed and vacuumed for food crumbs. I selected the hotel because of the Marriott Brand Name and what I thought was a trusted company to purchase vacation packages from. ( Booking.com).... but our experience was more like a suite in an inexpensive Motel. I recently booked another trip with booking.com. To Dominican Republic with another family, A package of over $15000.00 dollars for one week; if I would have known that booking.com is not accountable for who they represent, or that they don not stand by their customers, I would have taken my business to a tavel agent. If you're interested in seeing the pictures that I have of this location, please send me an email and the name of a manager. Thank you Nicklas Cortes.

I liked the space and the staff was polite. The breakfast area was clean.

Stayed in July 2023