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Reviews of Westwood Inn & Suites - Kimball

200 West Kiote Street, Kimball, SD 57355, United States

#2 of 2 hotels in Kimball

Guests' Choice

Review score

Based on 99 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Food left in the fridge & dirty towels left in the bathroom.

    It was cheap for 1 night passing through.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty wash cloth behind bathroom door.

    Ok

    Stayed in April 2024

  • Reviewed: 8 January 2024

    7.0
    Good place, good bed
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night

    No breakfast when we stayed there. ;( Intense potpourri in the room smelled nice but was really strong.

    Nice staff. clean sheets.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    6.0
    It's cheap, close to the highway, has good Wi-Fi, and meets the basics.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It's quite rough around the edges and dated. A side door into the hotel was left unlocked.

    It's a cheap place to crash with decent Wi-Fi and a comfortable, clean bed. That's honestly about it.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    construction in area

    ok

    Stayed in September 2023

  • Reviewed: 23 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hard to understand the person that checked us in.

    Stayed in November 2023

  • Reviewed: 5 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    no breakfast, strange smell in the check-in room, torn curtains, not many options to eat around here. used and damp towel from previous customers letf in the restroom.

    good location for travelling east.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Really clean

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Good quality price
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    Location near the restaurant

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Better than I expected for the price I paid.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    Good place to sleep on your road trip
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night

    You´re in front of a gas station, and depend on the moment, It´s posible It can be noisy with the trucks

    It's a good option to sleep in the road. We slept here because the price is the lowest in our way, but the room is Ok, and It's quite place.

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Property was a little outdated but very clean n nice room

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They're policy is no responsible for lost items I'm hoping he shows compassion as a ring in the box was something I inherited from my sister who died of metastatic breast cancer in 2020

    Our stay was great I only have one problem. I left a jewelry case in our room. I called and they confirmed it's there. Problem is the caretaker is handicapped and says he can't take it to be mailed. I'm trying to communicate with him by email but not sure if he's getting my message. I will call again tomorrow to see how we can resolve this issue. He's a very nice man and I m hoping he will help me.

    Stayed in August 2023

  • Reviewed: 5 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    good location for us. comfortable & quiet

    Stayed in June 2023

  • Reviewed: 20 May 2023

    8.0
    These points have little to do with the convience and comfort of the hotel
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above

    There was no breakfast. Hotels pricing universally has gone ridiculous- like we are being forced to make up what was lost during the scamdemic.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    Good
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No restaurants nearby.

    Easily accessible from Interstate.

    Stayed in May 2023

  • Reviewed: 18 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cozy hotel with good beds and the rooms were clean. Great location off the interstate

    Stayed in November 2022

  • Reviewed: 8 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Microwave and fridge were pretty dirty, probably just something missed by housekeeping. One of the chairs had suspicious white stains. Curtains and lamp shades could probably be replaced considering the curtains had holes everywhere which leaked light in the morning and the lampshades were pretty stained. Minor issues I didn’t have a problem with but some people might.

    Overall most important areas were very clean such as the bathroom and beds, room was cozy. Front desk was friendly. They have Roku tvs which is nice. Pet fee is super affordable and reasonable which we really appreciated, I’d definitely stay again.

    Stayed in October 2022

  • Reviewed: 1 October 2021

    6.0
    Served good for a night stop over
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs some updates. Knob in bathroom sink loose. On a positive note they appeared to be replacing beds and chairs in room down the hallway.

    Bed was comfortable. Clean room. Gave me a room close to office for my disability.

    Stayed in October 2021

  • Reviewed: 30 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing fancy or above standard.

    Clean sheets, good shower, good value for your money.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    6.0
    Ok
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No coffee or anything and the excuse was Covid. Lazy and trying to save a buck is more accurate.

    Friendly

    Stayed in August 2021

  • Reviewed: 22 May 2024

    2.0
    Okay for one night if an absolute must
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Unwelcoming staff- manager I believe. Quite abrupt and unprofessional. The lobby had a foul smell. The rooms were dated and unclean.

    Stayed in April 2024

  • Reviewed: 22 May 2024

    1.0
    Dodgy hotel. Would not recommend.
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    The rudeness of the desk clerk and them not honouring a reservation made through booking.com. The reservation went through and my credit card was charged, but there was no stay. Something fishy going on, if you ask me. Have to spend time with booking.com now to sort this out and get refunded.

    I would never stay here. In fact I never did. I booked a reservation through booking.com and had a confirmation number. I message the property two hours in advance of arriving saying I’d be arriving just before midnight. I arrived at 11:45pm and was greeted by a sign that said the property was sold out. When I told the desk clerk that I had a reservation through booking.com, he told me to sort it out with them. When I asked why he didn’t respond to the message that I had sent to the property two hours earlier telling me they had no rooms, he was dismissive and rude. I had to drive another 25 minutes (after driving for 14 hours) to find another place to stay…

    Stayed in May 2024

  • Reviewed: 12 May 2024

    4.0
    Not booking this hotel again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very beat up place, it smelled bad but it was quiet and comfortable. We got in late the 2nd day and they had changed our key so I had to get a completely new key. I was very upset about that.

    The place is a dump but the beds were comfortable. I will never book this hotel again.

    Stayed in May 2024

Showing 1 – 25

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