555 Glenwood Avenue, Menlo Park, CA 94025, United States of America
#2 of 13 hotels in Menlo Park
Guests' ChoiceBased on 89 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Katherine
United States of AmericaN/A
Wonderful suite. Well-appointed. Clean and comfortable.
Stayed in January 2024
Reviewed: April 25, 2024
Gale
United States of AmericaChecking out at 8:30 the next morning I would have liked to sleep in longer.
Soon as I checked I was greeted by Elizabeth , Elizabeth was professional, friendly just a breath of fresh air.
Stayed in April 2024
Reviewed: April 8, 2024
Jeannie
United States of AmericaCleanliness
Stayed in April 2024
Reviewed: February 7, 2024
Ian
United States of Americanothing
staff was absolutely wonderful! Breakfast was good, with a good spot to sit down. Everything was super clean and the hotel had a good modern feeling
Stayed in February 2024
Reviewed: December 17, 2023
Aparna
United States of AmericaNo room service
The rooms are really spacious and the location is a few minutes walking distance from the train station and downtown Menlo Park.
Stayed in December 2023
Reviewed: October 27, 2023
Shrilla
United KingdomThe rooms smell musty and the air conditioning is very noisy
The staff were excellent…I lost my passport en route from the airport and the lady at Reception was so helpful and kind
Stayed in October 2023
Reviewed: October 5, 2023
Felix
SpainExcelente apartamento
Stayed in September 2023
Reviewed: October 2, 2023
Ian
United States of AmericaCould not have been better
Excellent. The food was just right and the staff was very helpful.
Stayed in October 2023
Reviewed: October 2, 2023
Christine
United States of AmericaNothing
Very clean and liked the layout of the room. Friendly staff.
Stayed in October 2023
Reviewed: August 25, 2023
Diane
United States of AmericaPersonal service. Great room.
Stayed in August 2023
Reviewed: August 18, 2023
Patty
United States of AmericaIt seemed a little expensive, but maybe that is California prices.
The breakfast was excellent and the check-in clerk was amazingly attentive and capable. She seemed to know her clients before they even said their names.
Stayed in August 2023
Reviewed: August 17, 2023
Ofer
IsraelBreakfast could be upgraded a bit, spending a whole week in the hotel would have been nice to have different things on different days.
Spacious suite with everything you need after long days at work
Stayed in August 2023
Reviewed: August 14, 2023
Iieska
United States of AmericaStaff was friendly, very informative of the amenities that the property had to offer.
Stayed in August 2023
Reviewed: July 24, 2023
Yueran
United States of AmericaA bit too dark to work.
Very spacious. Good value.
Stayed in May 2023
Reviewed: July 1, 2023
Vyom
United States of AmericaWould have liked to see some rotation in the breakfast options (from one day to the next), but that's just a bit of nitpicking from me
Great facilities, lovely people; some very nice flowers that create a great vibe. Exactly what I expect from a hotel in terms of professionalism, and everything just working out of the box.
Stayed in June 2023
Reviewed: June 26, 2023
Rayann
United States of AmericaThe noise of the train going by
Very clean. Great breakfast. Friendly staff.
Stayed in June 2023
Reviewed: April 3, 2023
Alisa
United States of AmericaCustomer service at front desk was not too friendly but the stay was great.
Breakfast was great loved the make yourself waffles!!
Stayed in April 2023
Reviewed: March 20, 2023
Elizabeth
United States of AmericaPrice can be better. Person in next room had TV ON all night that Affected my sleep.
Breakfast was good and bed was very comfortable. Good location for purposes OF our trip
Stayed in March 2023
Reviewed: March 19, 2023
Ruben
NetherlandsNothing, living expense are high, but this is true for all accommodations in the area.
Excellent place to stay near Stanford University. The rooms are spacious and fully equipped, the breakfast is excellent (loved the waffle machine). Staff very friendly and helpful. Weather was great, so I walked every morning to Stanford University, about a 40 min walk. Shops and city center are about 10 min walking from hotel.
Stayed in March 2023
Reviewed: March 6, 2023
Michael
United States of Americaclose to everything we needed
Stayed in March 2023
Reviewed: January 9, 2023
A
United States of AmericaAccuracy of debit card transactions in your system after the transaction was made by me physically swiping my debit card at checkout, bed was hard, not enough blankets, parking was $12, and next to train tracks, only one chair in the balcony, fitness room smelled like dirty sweat smell, I heard the person next to us snoring
Breakfast, laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the kitchette, the bar stools and bar, cabinetry and patio. Sink fixtures and glass door bathrooms also very nice.
Stayed in January 2023
Reviewed: December 31, 2022
Ellen
United States of AmericaI came here around Christmas time, and I had to extend my stay because of poor weather and the "flightmare" of the 2022 holidays. The staff was friendly and accommodating, just excellent! The place is clean, location perfect (if you have a car). The parking garage is secure. Thanks to the wifi, breakfast in the am, my own kitchen and the availability laundry facilities, I was able to get plenty of work done with some of the comforts and necessities of what I would have at home.
Stayed in December 2022
Reviewed: May 12, 2022
Rashmi
United States of AmericaClean, convenient and good amenities
Stayed in May 2022
Reviewed: May 4, 2022
Oded
United States of AmericaNothing. Hence 10/10
1. Location and ease if access of the highways 2. Access to restaurants. All walking distance 3. Quietness. Close the porch door and the outside world disappears 4. Solicitous staff 5. Room 6. Parking 8. Value
Stayed in April 2022
London, UK
Patitiri, Greece
Buford, USA
Weymouth, UK
Shanghai, China
Yavneʼel, Israel
Bordeaux, France
Pula, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content