55 Hampton Park Boulevard, Capitol Heights, MD 20743, United States
#2 of 3 hotels in Capitol Heights
Guests' ChoiceBased on 3067 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
7.5
Facilities
6.9
Staff
7.9
Value for money
7.3
Free WiFi
7.1
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End of dialog contentReviewed: 10 May 2024
Martina
United KingdomSome of the staff where rude. Breakfast was so busy and it was impossible to get any food most time. The bedroom was not cleaned every day.
The location is close to the train so can take the train into DC. Some of the staff where nice and helpful.
Stayed in May 2024
Reviewed: 8 May 2024
Towanda
United StatesN/A
Clean rooms
Stayed in February 2024
Reviewed: 6 May 2024
Cherie
United StatesThe Elevators took too long to come! Only one elevator was working! Also everyone staying at the hotel had to keep going to the front desk to have their key reactivated! My keys were deactivated at least 5 times! I was super mad about that because it was an inconvenience to keep waiting 10 minutes for an elevator to keep getting my keys reactivated! I don’t know why everyone keys kept getting deactivated but it was an inconvenience for everyone, not just me and my family but most of the hotel guests.
The location was very convenient to a wedding I attended.
Stayed in May 2024
Reviewed: 4 May 2024
Laquesha
United StatesBad front desk customer service, breakfast was horrible
Stayed in May 2024
Reviewed: 30 April 2024
Ricardo
PhilippinesPESKY ROACHES THAT WENT FOR MY KIDS SNACK
TIMELY BREAKFAST WITH CLEAN AND DECENT ROOMS
Stayed in April 2024
Reviewed: 29 April 2024
Lisa
United StatesOnly problem was that I asked them to email me my receipt so I could get reimbursed for the hotel for work travel, and it didn't get emailed, and I called and emailed and no one ever answered the phone.
It was great for the price point.
Stayed in April 2024
Reviewed: 29 April 2024
Marilyn
United StatesKitchen staff never seemed ready for breakfast, always had to wait for something. They should anticipate things running out to prevent consumers having to wait for breakfast to come out. My room was on the 1st floor had to go to 3rd floorto get ice.
The room was clean, the bed was confortable and great shower pressure, night reception staff was awesome. Day staff needs to be more personable.
Stayed in April 2024
Reviewed: 29 April 2024
Mr
United StatesElevator only one works and shower head needs replacement wasn't sealed enough water escaping everywhere.
Location and free parking
Stayed in April 2024
Reviewed: 26 April 2024
Eustacia
United StatesWe had to reactivate our room key every single night of our stay. Which while easy, it was frustrating to get all the way up to your room after a long day and have to come back down because the key didn’t work.
Very close to a metro station
Stayed in April 2024
Reviewed: 26 April 2024
Mrmundell
United StatesSketchy neighborhood
Value
Stayed in April 2024
Reviewed: 25 April 2024
Asya
United StatesOur shower was broken, had to switch rooms, and microwave wasn't working in the new room.
Stayed in April 2024
Reviewed: 24 April 2024
Yanming
Canadapoor facility and breakfast (one of two elevators broken and no milk, no orange juice etc).
the location is a little far from DC downtown but is easy driving during the off peak time. the price is acceptable.
Stayed in March 2024
Reviewed: 23 April 2024
Deborah
United StatesWhen asking housekeeper for assistance they don't leave you on hold.
Stayed in April 2024
Reviewed: 22 April 2024
Alicia
United StatesStayed here a yr ago one of the elevators didnt work now again only one elevator for 6 floors took entirely too long we had to take steps,shower didnt work right and curtain didnt close. Kept having issues with the key to get into building
Bed was very soft and comfortable. Convenient location
Stayed in April 2024
Reviewed: 21 April 2024
Tareque
United StatesWe stayed 2 Days. They did not clean the room on 2nd day or leave clean towels. A/C did not work on first day.
Stayed in April 2024
Reviewed: 18 April 2024
Katie
United StatesProperty needs to fix both of their elevators
Everything about this hotel was awesome. Besides, the elevator broke when we were there.
Stayed in April 2024
Reviewed: 17 April 2024
Chandra
United StatesBad smell
Stayed in April 2024
Reviewed: 17 April 2024
Aly
EgyptOld rooms
Parking and large rooms
Stayed in April 2024
Reviewed: 16 April 2024
Rafyna
United StatesThe front desk office bad
Good location
Stayed in April 2024
Reviewed: 13 April 2024
Ajit
United Arab EmiratesNothing to explain only few cockroach’s
Free parking and it’s plenty
Stayed in April 2024
Reviewed: 12 April 2024
Masoud
CanadaNo water - not welcoming staff
Price
Stayed in April 2024
Reviewed: 9 April 2024
Elizabeth
United StatesThe property itself was run down and dirty. The elevator was broken off and on throughout our entire stay. We were on the 6th floor and I have trouble climbing stairs. We had to wait an hour to leave at the end of our stay so we didn't have to make several trips up and down 6 flights to bring our stuff down. Our floor smelled strongly of pot the entire stay.
The room was fine. Clean, comfortable bed pretty big. Pet friendly was great.
Stayed in March 2024
Reviewed: 1 April 2024
C
United StatesNot much really I had no complaints , the comments say the elevator but yes only 1 works still working on the kinks but I can’t complain I’ve stayed in worse places , for the price exactly I have no complaints
The location and smelled very good
Stayed in March 2024
Reviewed: 31 March 2024
Chandra
United StatesLot of renovations done. Some places, especially elevator shows it is a old property
Rooms were very comfortable. Check in good.
Stayed in March 2024
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