15510 JFK Boulevard, Houston, TX 77032, United States
#313 of 437 hotels in Houston
Guests' ChoiceBased on 2911 hotel reviews
6.9Cleanliness
7.1
Comfort
7.3
Location
8.2
Facilities
6.9
Staff
8.0
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 27 May 2024
Dianne
New ZealandValue for money was spot on, the beds were comfortable enough, the breakfast was fantastic and the free shuttle to the Airport made this fantastic value. The bedrooms and hotel is aging but it was priced accordingly and we thought it was great value for the money. Swimming pool complex looked great and the outdoor area was lovely.
Stayed in May 2024
Reviewed: 24 May 2024
Greg
CanadaTried to message hotel regarding shuttle from airport but got no reply thru Booking.com messaging. Found out when we got to airport at 11 pm that shuttle doesn't run till after 10 pm and had to take a $38 cab ride. Hotel is being renovated and when I turned the corner from the front desk I wondered what kind of place I had booked. Fortunately when we got to our room it was much nicer than that hallway.
Room was nice and clean. Continental breakfast was good. Very accommodating staff.
Stayed in May 2024
Reviewed: 24 May 2024
Blanca
CanadaThere was no bottles of water in the rooms, there is no restaurant in the hotel. There was no cold water from the sink only burning water.
Bed very confortable, loved the room. AC very good.
Stayed in May 2024
Reviewed: 19 May 2024
Linda
CanadaThe advertisement said there was a free shittle to and from the airport. We were not picked up and needed an Uber to get us back to the airport. This location is currently undergoing a major renovation. There was an entire wing that was blocked off, but there was construction dust in the common areas.
We liked the price and the cleanliness.We had a good sleep for our one night here.
Stayed in May 2024
Reviewed: 14 May 2024
Annelies
NetherlandsThere is a restoration ongoing so it’s a mess in the hallways.
The bed was comfortable and the location was fine close to the airport with free transfer service.
Stayed in May 2024
Reviewed: 13 May 2024
Whitney
United StatesNothing it was worth the money
It was okay
Stayed in May 2024
Reviewed: 12 May 2024
Margie
New ZealandThe room for one person is the same price for two people
The rooms were clean and tidy. Very comfortable
Stayed in May 2024
Reviewed: 7 May 2024
Daniel
United StatesThe room was clean and nice The staff Sam at the reception was great Professional and kind.
Stayed in May 2024
Reviewed: 6 May 2024
Syed
CanadaCarpets are dirty Smell very badly in the lobby area towards the elevator
Location
Stayed in May 2024
Reviewed: 5 May 2024
Erika
United StatesBreakfast could have been better.
The price is great! The room was updated & pretty with lots of space , very comfortable.
Stayed in April 2024
Reviewed: 5 May 2024
Lizbeth
MexicoThe elevator was old and dirty. I will also expected to be picked up at the airport but my flight was delayed and the hotel shuttle did not had service at 11pm
I like location and price.
Stayed in May 2024
Reviewed: 1 May 2024
Fermin
PanamaThe hotel is under renovation, I mean, we were in an area already renewed, was very good, but there is some noise but on the lobby area, in the rooms is very quiet..
The hotel is clean and the breakfast is decent, the shuttle is of course a good thing to be mentioned, takes you to the hotel and backwards, but in our case we called the hotel to tell them that we were there
Stayed in April 2024
Reviewed: 30 April 2024
Mgdrhv
Czech RepublicI would like to use the pool in the morning for refresh before next flight but it Is open after nine o'clock. It is a pity.
We were at La Quinta for the third time And we are satisfied here. It is quiet place with very comfortable beds. This time we had room with two qeensize beds and that was really great. Last time we had smaller room And my husband needed to sleep on sofa. But now it was perfect. There was new cosmetics in the bathroom, very nice. I like the pool, but this time we did not use it, because we came late in the evening. Breakfast was adequate, American style, coffee, tea, milk, flavored yogurt (white would be appreciated), nothing fresh except an apple and the option to make your own waffles. The staff at the reception was matter-of-fact, not particularly friendly but very polite. The lady at the breakfast was very nice. Thanks and I think we will visit this place soon again
Stayed in April 2024
Reviewed: 13 April 2024
Aristeidis
BelgiumVery good quality/price, very clean, comfortable rooms, close to the airport. The breakfast was fine too.
Stayed in April 2024
Reviewed: 10 April 2024
Dana
United StatesStaff was rude. You can see all of the mess from remodeling in the lobby. They even had a mattress in one of the rooms in the lobby that you could see
Nice clean and updated.
Stayed in April 2024
Reviewed: 10 April 2024
Jacqueline
United StatesThe elevator was not up to the level of cleanliness if the rest of tge property.
Service, comfort
Stayed in April 2024
Reviewed: 8 April 2024
Jorge
CanadaMany details not finished after renovation. There was a bed sheet pined with thumb tacks over the window, very bad detail! There are no black out curtains, too much outside light coming in at night. Bathroom doors won't close so imposible to have privacy.
Great mid size hotel very close to the airport. Beds were super comfy, rooms modern, spacious , well laid out. TV was great. AC was new and worked great. Continental breakfast was very decent. Shuttle bus was timely and efficient. Close to restaurants. Lovely and plenty of towels great bathroom amenities like bath gel, shampoo, conditioner and body lotion above what we expected
Stayed in April 2024
Reviewed: 5 April 2024
Contreras-funes
United StatesThe hotel is still undergoing renovations and the main hallway has old dirty carpet i imagine bc the conatructions still going
The update in the room and cleanliness and very spacious
Stayed in April 2024
Reviewed: 3 April 2024
Garcia
United StatesI didn’t like the bathroom water was coming from the other room water pipes must get repaired. The shower chair for wheelchair users is in bad condition dangerous someone can fall. Customer service needs improvement
I like how spacious and breakfast included
Stayed in March 2024
Reviewed: 27 March 2024
Armstrong
United StatesThe staff was so rude and mean. I am a bubbly person but I avoided them at all costs. They kept implying upon my check-in that I smoke (I do not). If you smoke outside you must air out and spray yourself or they will keep you deposit. I was told my cash deposit would be given back after they checked the room.....they didn't even check. There was no microwave in the renovated room but there was a place for it. Then there is a nice shower but no where to place your soap while you wash. I found a side door to use so I would not have to talk to them. I extended my stay for almost an extra week and they were giving me a hard time with that....wanting another deposit when I gave them cash. They were nice to the men...perhaps a culture thing. Loved the room but doubt I will return due to the staff being so rude.
Breakfast was nice. I was in one of the renovated rooms, which was nice.
Stayed in February 2024
Reviewed: 21 March 2024
Vidalia
United StatesNot much to complain about. Only wish is that breakfast be served until 10am.
Bed was comfy. Great eater pressure.Clean facility. Place is a little outdated but worth the price. Will stay again.
Stayed in March 2024
Reviewed: 17 March 2024
Mohamed
United StatesShuttle to Airport is small
Good location. Quite, clean and the rooms are big enough for a family
Stayed in February 2024
Reviewed: 13 March 2024
Jiri
Czech Republicexcellent location near the airport
Stayed in February 2024
Reviewed: 8 March 2024
Armstrong
United StatesThe staff. My entire 9 day stay…the only staff that made me feel comfortable was a lady….a white American lady who was beyond friendly. The guys….be prepared for them to stay in their phone while you wait at the counter for help, they have attitudes and act like you are bothering them. I was going to go back but it was just the staff….they made me avoid the lobby and them.
My room was so nice, and it was quiet for the most part they even came and made my bed and cleaned when I took off my Do Not Disturb sign and put my little baby sloth twin stuffed animals back leaning in the pillow to watch tv while I was gone.
Stayed in March 2024
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