270 Vaughan Lane, Pell City, AL 35125, United States
#1 of 2 hotels in Pell City
Guests' ChoiceBased on 407 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.7
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
V
United Statesbreakfast: Fresh fruits lacking juice was from dispenser...none fresh no gluten free options noise in room from highway was loud
new and clean room upbeat and uplifting entrance to hotel facilities very clean
Stayed in May 2024
Reviewed: 24 May 2024
John
United StatesQuiet, cool and comfy
Stayed in May 2024
Reviewed: 6 May 2024
Corey
United StatesA lot to choose from And a very tasty
Stayed in March 2024
Reviewed: 28 April 2024
Jerry
United StatesChair placement while eating breakfast,chairs being leaned up against table with two of the four legs sticking out for someone to trip over. my advice is keep them on all four legs until breakfast is over or I see a lawsuit in your future for a tripping hazard and unsafe practices
Very clean breakfast could've been better
Stayed in April 2024
Reviewed: 16 April 2024
Bolar
United StatesNothing
Staff were very helpful and professional. The room was very spacious. Breakfast was good as well.
Stayed in April 2024
Reviewed: 30 March 2024
Erica
United StatesGreat location, clean, and quiet.
Stayed in March 2024
Reviewed: 29 March 2024
Victoria
United StatesGreat location. Very clean.
Stayed in March 2024
Reviewed: 26 March 2024
Donna
United StatesBreakfast was awesome and the staffing were excellent. The location was perfect.
Stayed in March 2024
Reviewed: 25 March 2024
Ashley
United StatesThe whole place has a funky smell, my guess is all the carpet. My allergies were TERRIBLE inside the hotel. Both rooms smelled like mildew and just funk in general. The hallway also smelled this way. The blankets in the rooms could be thicker or offer more, just in case. The couches has stains on them that was suspicious, they should have been cleaned better or the fabric on the cushions could be replaced. Maybe this is a personal thing but what happened to housekeeping coming in to make beds and tidy up every day, is that not a thing anymore?
It was centrally located. Only a matter of minutes if not seconds to get to shopping and food. The ac in the room was PHENOMENAL! Comfy beds and pillows.
Stayed in March 2024
Reviewed: 24 March 2024
Andrea
ItalyKindly service
Stayed in March 2024
Reviewed: 11 March 2024
Jacqueline
United StatesNothing that I know of
Very convenient to our fishing experience
Stayed in March 2024
Reviewed: 15 February 2024
Kristen
United StatesN/A
Easy check in and comfortable
Stayed in February 2024
Reviewed: 7 February 2024
Michelle
United StatesThe property was very clean and modern. Def kept up to date and smelled nice. The rooms were big and comfortable. The breakfast was good and had a great selection.
Stayed in February 2024
Reviewed: 27 January 2024
Delray
United StatesReally nice clean room, right off the interstate but still quiet. Very reasonable for the size and quality of facility.
Stayed in December 2023
Reviewed: 12 January 2024
Hickerson
United StatesThe night shift lady was rude. I asked if I could pay with a different credit card and she just told me no
Room was comfortable
Stayed in January 2024
Reviewed: 8 January 2024
Burnett
United StatesShampoo and lotion
Everything
Stayed in January 2024
Reviewed: 29 December 2023
Pamela
United StatesThat the company would not refund my money when because of a glitch I reserved two rooms two minutes apart. Very unfair. We didn't use the room because we didn't need it. I tried to fix it within minutes of it happening. So it wasn't like they lost anything .. most likely will not ever stay there again.
It was a very nice place to stay but I didn't see anything romantic about it. Not a bad thing. Because everything else was great.
Stayed in December 2023
Reviewed: 27 December 2023
Ceren
United StatesVery clean and comfortable
Stayed in December 2023
Reviewed: 26 December 2023
Bart
United StatesIf I had to find something to complain about, I wish coffee was available in the lobby 24/7.
The hostel was awesome. She was there when I checked in around 4:00pm, she was there and working hard at the breakfast serving. I requested a late checkout and she was there to check me out. This was all on Thanksgiving and the day after!! Awesome attitude!! This will be my go to when coming to the area!!
Stayed in November 2023
Reviewed: 22 December 2023
Kelly
United StatesWhen I made the reservation I requested our rooms be close together. They were not even on the same floor. I was very disappointed in this. Also, we asked for an extra blanket because my grandson wanted to sleep on the pull out sofa. We were told that they keep those in closets in the rooms. We had two rooms neither of which had extra blankets. We didn’t ask again because we talked him into just sleeping in the bed with one of us. I would have rated this place a 10 if my request of the rooms being close together would have been met.
They had the most comfortable beds and pillows ever. We had two rooms and they were very spacious and clean. The breakfast was really good. All the staff we met were very nice. This was for my sister and grandson. We gave “experiences” for Christmas this year. So it was very important that things were good. We all had the best time and comfortable rooms.
Stayed in December 2023
Reviewed: 10 December 2023
Dennis
United StatesN/A
Clean, updated, great staff and breakfast. Great location.
Stayed in December 2023
Reviewed: 9 December 2023
Tyrone
United StatesEverything
Clean
Stayed in November 2023
Reviewed: 1 December 2023
Pamela
United StatesCoffee
Pretty good but eggs were fried hard. Coffee was wonderful.person was really nice.
Stayed in November 2023
Reviewed: 30 October 2023
Ruth
United StatesNo complaints!
Traveled for a wedding. Enjoyed our time. No complaints!
Stayed in September 2023
San José, Spain
Blatten im Lötschental, Switzerland
Keszthely, Hungary
Naxos Chora, Greece
Mactan, Philippines
Sutivan, Croatia
Kvareli, Georgia
Taichung, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content