625 McCullough Drive, University Place, Charlotte, NC 28262, United States of America
#92 of 184 hotels in Charlotte
Guests' ChoiceBased on 298 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Bobbie
United States of AmericaThe size of the bathroom
Size of the room
Stayed in April 2024
Reviewed: April 26, 2024
Markeyda
United States of AmericaThe pool was very cold and dirty. The room could've been cleaned better. Breakfast was from 6-9am, so my kids and I missed breakfast. They didn't tell me what time breakfast begins or end, so you gotta ask.
The staff at the front desk was very pleasant and a pleasure to talk to.
Stayed in April 2024
Reviewed: April 16, 2024
Marion
United States of AmericaThere’s really nothing I didn’t like about it. I would love to receive some discounts for future stay.
It was centrally located in the area that I was comfortable with very clean and very accommodating. I would love to get discounts
Stayed in April 2024
Reviewed: March 24, 2024
Lisa
United States of AmericaOur allergies started to act up in the room and no oven (my preference).
The staff was super nice, housekeeping fixed up the rooms while we went away was very sweet, the view from the room was amazing! The kids enjoy the pool and I loved how restaurants and shops were walking distance. We came up here for work purposes but I’m glad the stay was well worth it.
Stayed in March 2024
Reviewed: March 16, 2024
Patrina
United States of AmericaWe selected the option pay at hotel. The hotel manager decided to go ahead and charge my card before we got there. The problem is her reasoning was it was a fully booked hotel and she didn’t want returned payments. She could’ve left that off. So glad our payment went through and the breakfast was horrible.
The property was very clean.
Stayed in February 2024
Reviewed: February 26, 2024
Wyshana
United States of AmericaThe breakfast was subpar, even for continental.
Location was great!
Stayed in February 2024
Reviewed: January 26, 2024
Ashley
United States of AmericaOur sink was filthy and a lot of trash left in the garbage disposal so when we went to use it everything came back up along with water and trash. Our toilet was also broken.
Location was really good. Breakfast was awful. Pool was closed and it would’ve been nice if we knew that because we would’ve booked another hotel since we were with children.
Stayed in December 2023
Reviewed: January 11, 2024
Kirby
United States of AmericaI didn’t like being told the wrong information about when my money return on card definitely told me wrong information then lady was like o my bad really ugh this only reason I’m not returning to this one maybe another location but was clean or whatever
Family oriented clean and no problems with water
Stayed in January 2024
Reviewed: December 5, 2023
Tammy
United States of AmericaMore hot options for breakfast like protein.
Breakfast was decent. The room was great and front desk very friendly.
Stayed in November 2023
Reviewed: December 1, 2023
Unique
United States of AmericaPool wasn’t in service. We really picked it for the kitchen and pool
Quiet
Stayed in November 2023
Reviewed: October 2, 2023
Hennessee
United States of AmericaSeveral of the pieces of equipment in the gym were broken. Two cardio machines, one towel, grass on the mat, and the cable machine had a big hole in the plexiglass.
Good food, nice service, great location
Stayed in October 2023
Reviewed: July 27, 2023
Amy
United States of AmericaNothing
Beds were very comfortable
Stayed in July 2023
Reviewed: July 10, 2023
Shaneeka
United States of AmericaStaff was amazing
Stayed in July 2023
Reviewed: May 13, 2023
Wembi
United States of AmericaI love the two bedroom bed
Stayed in May 2023
Reviewed: May 8, 2023
Christopher
United States of AmericaRoom was amazing n great location to shop
Stayed in May 2023
Reviewed: May 7, 2023
Terri
United States of AmericaI booked this hotel because of the indoor pool. It was open Sunday and Moday and closed the rest of the week. i understand it needs maintained but i could have rented a room cheaper and closer to my sister but I wanted an indoor pool for my grandkids. They were very disappointed. I was told Tuesday it was only closed for the day and then it continued.
the room was nice size and it was clean, the elevators were fast. beds were nice the couch was nice variety for breakfast
Stayed in May 2023
Reviewed: December 27, 2022
Thomas
United States of Americaas with any hotel the noisy neighbors and weed smell while walking to the room was $&tty.
the location was perfect for one stay traveling. the breakfast was good.
Stayed in December 2022
Reviewed: November 19, 2022
Valerie
United States of Americaa lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent to buy. the indoor pool was frigid
great location. large room. nice shower. good breakfast. nice gym.
Stayed in November 2022
Reviewed: November 7, 2022
Bonita
United States of AmericaWas not happy with the water pressure in the shower and kitchen sink, My room was very limited on utensils. A cutting board would be nice, and the darkening shade was broken, which I reported, but was not fixed during my stay. I had to stand on the air conditioning/heat unit and manually turn the shade up to be able to see out the window. Breakfast was 7-9 which I thought should at least be extended on a weekend. Missed breakfast 2 of the 4 days because it ended at 9:00am. Most Hampton's have a 7-10 window for breakfast.
The facility is located in a nice area of town and easy access. Plenty of parking, large lobby and courteous personnel. Restaurants nearby. Friendly staff.
Stayed in November 2022
Reviewed: November 3, 2022
April
United States of AmericaThe staff was very friendly and helpful! I was on a budget and I felt like I got a great value... No regrets booking at all! Everything was clean... The lighting could've been berry on the room for my pics haha! But that's pretty trivial . I'm very glad I booked here and would definitely recommend
Stayed in October 2022
Reviewed: August 25, 2022
Summer
United States of AmericaGreat location and we liked the extra living space in the room
Stayed in August 2022
Reviewed: August 8, 2022
Owens
United States of AmericaBugs in bathroom and toilet ran all weekend
Stayed in July 2022
Reviewed: July 18, 2022
Julianne
United States of AmericaAir conditioner was loud.
Stayed in July 2022
Reviewed: July 7, 2022
Kayla
United States of Americanot much that I didn’t like
i love the size of the room! it feels like a mini studio apartment!
Stayed in July 2022
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