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  5. Reviews of Home2 Suites by Hilton Charlotte University Research Park

Reviews of Home2 Suites by Hilton Charlotte University Research Park This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

625 McCullough Drive, University Place, Charlotte, NC 28262, United States of America

#92 of 184 hotels in Charlotte

Guests' Choice

Review Score

Based on 298 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Zmax
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The size of the bathroom

    Size of the room

    Stayed in April 2024

  • Reviewed: April 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was very cold and dirty. The room could've been cleaned better. Breakfast was from 6-9am, so my kids and I missed breakfast. They didn't tell me what time breakfast begins or end, so you gotta ask.

    The staff at the front desk was very pleasant and a pleasure to talk to.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    It was nice.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s really nothing I didn’t like about it. I would love to receive some discounts for future stay.

    It was centrally located in the area that I was comfortable with very clean and very accommodating. I would love to get discounts

    Stayed in April 2024

  • Reviewed: March 24, 2024

    9.0
    Everything was outstanding , thank you for making our trip to Charlotte a week to remember! We will definitely be back!
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Our allergies started to act up in the room and no oven (my preference).

    The staff was super nice, housekeeping fixed up the rooms while we went away was very sweet, the view from the room was amazing! The kids enjoy the pool and I loved how restaurants and shops were walking distance. We came up here for work purposes but I’m glad the stay was well worth it.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite with Bath Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    We selected the option pay at hotel. The hotel manager decided to go ahead and charge my card before we got there. The problem is her reasoning was it was a fully booked hotel and she didn’t want returned payments. She could’ve left that off. So glad our payment went through and the breakfast was horrible.

    The property was very clean.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    The stay was pleasant, but the cleanliness of the room was an issue.
    • Couple
    • King Studio Suite - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was subpar, even for continental.

    Location was great!

    Stayed in February 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Our sink was filthy and a lot of trash left in the garbage disposal so when we went to use it everything came back up along with water and trash. Our toilet was also broken.

    Location was really good. Breakfast was awful. Pool was closed and it would’ve been nice if we knew that because we would’ve booked another hotel since we were with children.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    7.0
    Clean nice staff when I stayed not when I leaving
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like being told the wrong information about when my money return on card definitely told me wrong information then lady was like o my bad really ugh this only reason I’m not returning to this one maybe another location but was clean or whatever

    Family oriented clean and no problems with water

    Stayed in January 2024

  • Reviewed: December 5, 2023

    9.0
    We really enjoyed it.
    • Leisure trip
    • Group
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    More hot options for breakfast like protein.

    Breakfast was decent. The room was great and front desk very friendly.

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool wasn’t in service. We really picked it for the kitchen and pool

    Quiet

    Stayed in November 2023

  • Reviewed: October 2, 2023

    8.0
    Enjoyable large room with a great kitchen, friendly staff, safe atmosphere and clean environment.
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio Suite - Hearing Access
    • Stayed 2 nights

    Several of the pieces of equipment in the gym were broken. Two cardio machines, one towel, grass on the mat, and the cable machine had a big hole in the plexiglass.

    Good food, nice service, great location

    Stayed in October 2023

  • Reviewed: July 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night

    Nothing

    Beds were very comfortable

    Stayed in July 2023

  • Reviewed: July 10, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Studio Suite - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was amazing

    Stayed in July 2023

  • Reviewed: May 13, 2023

    9.0
    Confort
    • Business trip
    • Solo traveler
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 9 nights
    • Submitted from a mobile device

    I love the two bedroom bed

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was amazing n great location to shop

    Stayed in May 2023

  • Reviewed: May 7, 2023

    7.0
    nice place disappointed indoor pool closed for 4/6 days and paid higher price for stay
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 7 nights

    I booked this hotel because of the indoor pool. It was open Sunday and Moday and closed the rest of the week. i understand it needs maintained but i could have rented a room cheaper and closer to my sister but I wanted an indoor pool for my grandkids. They were very disappointed. I was told Tuesday it was only closed for the day and then it continued.

    the room was nice size and it was clean, the elevators were fast. beds were nice the couch was nice variety for breakfast

    Stayed in May 2023

  • Reviewed: December 27, 2022

    7.0
    overall I would stay again.
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    as with any hotel the noisy neighbors and weed smell while walking to the room was $&tty.

    the location was perfect for one stay traveling. the breakfast was good.

    Stayed in December 2022

  • Reviewed: November 19, 2022

    8.0
    comfortable, safe, clean place to stay with the kids and pup
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    a lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent to buy. the indoor pool was frigid

    great location. large room. nice shower. good breakfast. nice gym.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    7.0
    Nice to be able to prepare a meal or two in my room. Additional towels were available upon request.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 4 nights

    Was not happy with the water pressure in the shower and kitchen sink, My room was very limited on utensils. A cutting board would be nice, and the darkening shade was broken, which I reported, but was not fixed during my stay. I had to stand on the air conditioning/heat unit and manually turn the shade up to be able to see out the window. Breakfast was 7-9 which I thought should at least be extended on a weekend. Missed breakfast 2 of the 4 days because it ended at 9:00am. Most Hampton's have a 7-10 window for breakfast.

    The facility is located in a nice area of town and easy access. Plenty of parking, large lobby and courteous personnel. Restaurants nearby. Friendly staff.

    Stayed in November 2022

  • Reviewed: November 3, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was very friendly and helpful! I was on a budget and I felt like I got a great value... No regrets booking at all! Everything was clean... The lighting could've been berry on the room for my pics haha! But that's pretty trivial . I'm very glad I booked here and would definitely recommend

    Stayed in October 2022

  • Reviewed: August 25, 2022

    7.0
    Great location and worked perfect our quick weekend
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and we liked the extra living space in the room

    Stayed in August 2022

  • Reviewed: August 8, 2022

    7.0
    Don’t stay here
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Bugs in bathroom and toilet ran all weekend

    Stayed in July 2022

  • Reviewed: July 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Air conditioner was loud.

    Stayed in July 2022

  • Reviewed: July 7, 2022

    8.0
    the stay was perfect! i would definitely stay again, very nice staff and very helpful
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    not much that I didn’t like

    i love the size of the room! it feels like a mini studio apartment!

    Stayed in July 2022

Showing 1 - 25

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