Fan in the bathroom wasn't working, which was a bit annoying, but because we were so happy with everything else, we didn't care

Inside the hotel was beautiful and has the best complementary breakfast of all the hotels we have been to

Stayed in June 2024

Great location. Good room.

Stayed in May 2024

Room was a little dated/worn but was still very comfortable.

Great location. Bus stop right across the street to head into NYC. American Dream Mall 5 minute drive but bus also available. Plenty of restaurants nearby. Full breakfast available every morning.

Stayed in May 2024

Far from NJ

It’s for big family

Stayed in May 2024

Staff was not so cordial

Close to convention center

Stayed in May 2024

More communication needs to be given upon checkin about parking. Lots of construction in the garage and no instructions given to get to the hotel. I ended up in the Courtyard Marriott and they were very nice to help me get to this hotel.

Very nice facilities.

Stayed in May 2024

Outdated hotel , it seems it has not been renovated in 20 years ! Also, it has distinct smell. Breakfast is below average (I used to have breakfast outside) .

Location.

Stayed in May 2024

Beds too soft and uncomfortable for anyone with any back issues at all. Clearly they are long overdue to be replaced. Slight mildew smell in room. No air flow as can’t open windows at all. No fan in bathroom. Bringing own fan helps. Water pressure in bathroom sink and shower not great but good shower head with ability to change spray helped with that. Toilet has very weak flush. Think plumbing needs upgrade. Also, prices being inflated so high due to convention taking advantage of people. I understand a little higher, but it was too expensive for room value and having cheap mattresses. Looking ahead to next year they already inflated Saturday night to three times normal rate!

Room was clean, staff was very polite and helpful, breakfast was great with waffles and omelets made to order! Bus service to NYC convenient. Free parking a huge bonus.

Stayed in May 2024

Amenities are very old and unlearned. The room was not cleaned on day 2 and later we were informed I had to pre-book it!

Big rooms, free parking and good breakfast

Stayed in May 2024

Great location. Bus stop right in front of the hotel. Big and clean rooms.

Stayed in April 2024

Issues booking(changed from 3 to 2 people after booked(desk fixed and didn’t add charge). If I booked in Dec it was under $200, but I didn’t have cash so I waited until Feb or mar and it was about $470 for room(booked up quickly so only suite available-lesson learned for next time). Allowed 60 or more people to scream, slam trays on tables in cheers, bang on doors and windows and race the halls on multiple floors until after 11pm(we came to rest before event we had to wake early for :( ). Shower “curtains” are cloth and soak. Also flood bathroom floor, should Get normal curtains or sliding glass. Just add a $1 tree curtain inside tub to keep water in.

Most things. Could use a bigger pool, but everything was nice. Enjoyed see through mirrors and transparent “hallways”. Kind and helpful staff.

Stayed in May 2024

Location is great, Walmart is 5 min, Restaurants and movie house 7-10 min walk Bus stop is across the street

Stayed in March 2024

Fitness room had no towels or sanitizer to clean equipment before or after use.

Location and hotel excellent.

Stayed in May 2024

It is clean and silent. The locations is very convenient. A lot of place to eat in walking distance. And the bus to NYC is just in front of the hotel.

Stayed in May 2024

They are money seekers Charge me $30 for additional hours extension from 11am to 12pm

Location Spacious

Stayed in May 2024

The pool needs to be heated, it’s indoor but it was a bit cold.

The suite was a good size, 2 bedroom king suite, beds were comfortable. The aesthetics was nice, staff was welcoming, good location. There is many restaurants & retail stores around, convenient that Walmart is across the street. The parking could have been explained a little better due to the construction on the parking garage, but glad it was free.

Stayed in May 2024

Munch noice from the open area at ground floor even that we stayed at the top floor.

I like the spacius rooms, free parking

Stayed in April 2024

Breakfast could be better. Cleaning rooms only for request was a bit odd. Do not turn AC down, there will be no fresh air in the room at all.

Transport to NYC is very convenient, bus arrives every 15-30 min and in 20-40 min you are on Times Square. Interesting design of the hotel. Rooms were much quieter than I would expect.

Stayed in May 2024

Good breakfast.

Stayed in April 2024

The cost was a bit too high

Room was spacious and good

Stayed in April 2024

Our room wasn’t as clean as it should have been. Empty wrappers were on the floor and behind the nightstands.

The hotel itself was nice. The breakfast was super.

Stayed in May 2024

Box springs dirty

Location staff and style

Stayed in May 2024

Some of the staff were a bit grumpy but all did a great job

The rooms were great and the elevators were fast

Stayed in April 2024

Minor things that I didn't like. The parking is a bit annoying since we had to park a bit far out of the way and then walk over to the hotel but at least the weather was nice. The bed wasn't the comfiest but not too big of a deal. Some of the breakfast foods seemed a bit stale but they were still good. Probably because we went down a bit late. And the room had coffee in it but no tea bags. Oh, and there is a $150 charge for incidentals that takes 3-7 business days to reflect back in your account that im definitely not fond of.

A HUGE room! A pull out couch and a very nice king bed. Loved the big window for the lighting. Had a microwave and mini fridge. TV was nice and big. There was thankfully a bathtub. Bathroom had nice amenities like mouthwash, Neutrogena soap, and even a little bag with cotton swabs and a nail file. The breakfast was so good! They even had nuggets and fries available. They actually make your omelets and waffles to order! Lots of sausage, bacon, bagels and toast, eggs, fruit, etc. The staff was very friendly and let us check in early. The hotel itself was gorgeous as well!

Stayed in April 2024