5411 Pratt Road, Knoxville, TN 37912, United States of America
#7 of 102 hotels in Knoxville
Guests' ChoiceBased on 256 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Tommy
United States of America-a trash bag was sitting next to the trash bin in the evening to overnight. No one took out the trash. -the room AC unit was broken and was really loud. Need to check all equipment in rooms to make sure they work properly.
Clean rooms.
Stayed in April 2024
Reviewed: March 22, 2024
Jenni
CanadaEverything was great!
Excellent customer service!
Stayed in March 2024
Reviewed: February 25, 2024
Williams
United States of AmericaPillows sucked got a call after leaving needed more money wanted my credit card number when I had pre paid booking already back in December
Clean pillows sucked and I got a call when I was leaving they needed more money
Stayed in February 2024
Reviewed: February 5, 2024
Monte
United States of AmericaSpacious room, comfortable bed, and large shower. Good amount of counter space in the bathroom. The mini fridge was convenient, too.
Stayed in February 2024
Reviewed: January 6, 2024
Jimmy
United States of AmericaNot located right off the interstate
Breakfast daily
Stayed in January 2024
Reviewed: January 4, 2024
Gutierrez
United States of AmericaBreakfast doesn’t have options for allergies, daughter couldn’t have anything
Very nice, easy access too
Stayed in January 2024
Reviewed: December 18, 2023
James
CanadaExcellent breakfast, friendly staff, big room and comfortable bed.
Stayed in December 2023
Reviewed: November 29, 2023
Robert
United States of AmericaBreakfast was fantastic and staff was super friendly!
Stayed in November 2023
Reviewed: November 17, 2023
Amy
United States of AmericaBathtub could have been more spacious
What I really liked was for my service dog there was a very nice and spacious fenced in play area for her. That was a huge bonus for this property.
Stayed in October 2023
Reviewed: November 13, 2023
Blair
United States of AmericaWonderful staff. Very clean. Shower was made for someone over 6 foot.
Stayed in November 2023
Reviewed: November 10, 2023
Robert
CanadaBreakfast was very good especially the fruit cocktail with berries.
Stayed in November 2023
Reviewed: November 6, 2023
Jason
United States of AmericaThe pillows and mattress wasn’t as firm as I personally like them to be.
It was very clean and the staff was very friendly and helpful
Stayed in November 2023
Reviewed: October 24, 2023
William
United States of AmericaThe prices in the Suite shop were a little high and parking was a little tight
Mostly the location this was an in-between stop for us from Florida to Indiana
Stayed in October 2023
Reviewed: October 10, 2023
Barnett
United States of AmericaNothing.
Stayed here many times. Clean, comfortable rooms. Great breakfast in the morning, pet friendly.
Stayed in October 2023
Reviewed: October 6, 2023
Harry
United States of AmericaExcellent breakfast, loved the complementary water and cookies and coffee available all the time. Front desk was personable and after we checked in, we received a text from Lauren at the front desk welcoming us back and and asking if there was anything we needed. Nice touch!
Stayed in October 2023
Reviewed: October 4, 2023
Harry
United States of AmericaGreat breakfast, complementary water and cookies. Young lady at the front desk when we checked in was so welcoming and cheerful!
Stayed in October 2023
Reviewed: September 26, 2023
Kara
United States of AmericaVery friendly night staff and breakfast was delicious!
Stayed in September 2023
Reviewed: September 4, 2023
King
United States of AmericaThe pillows on the king bed were a little small and uncomfortable.
The breakfast was amazing. Staff was very accommodating and nice. The hotel was so clean and met all our expectations and more.
Stayed in September 2023
Reviewed: August 15, 2023
Russell
United States of AmericaNoises air conditioner
Great location.
Stayed in August 2023
Reviewed: August 6, 2023
Abbie
United States of AmericaLiked it all.
Clean and comfortable. Very dependable chain.
Stayed in August 2023
Reviewed: July 3, 2023
Deborah
United States of AmericaDid not see a bar area and could have used more seating for breakfast area.
Good location, big suite, nice and quiet
Stayed in July 2023
Reviewed: June 29, 2023
Chavona
United States of AmericaDidn't like the price for staying just two nights especially in that location, trying to use your rewards points being a member is useless because it saves NOTHING.
Very friendly front desk staff (Kenzie and Lauren)
Stayed in June 2023
Reviewed: June 26, 2023
Sheila
United States of AmericaVery comfortable Very friendly Clean Great location for our need
Stayed in June 2023
Reviewed: June 25, 2023
Deblieck
United States of AmericaThe hotel rooms were spacious and comfortable. We were happy with the friendliness of the staff and love that there is a pool and a large breakfast buffet included.
Stayed in May 2023
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