9484 Marion Ridge Drive, Kansas City, MO 64137, United States of America
#9 of 111 hotels in Kansas City
Guests' ChoiceBased on 173 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.3
Staff
9.3
Value for money
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Dandan
United States of AmericaIf u order two wueens, booking.com checks w the property, and the property confirmed, I didn’t expect to sleep on a rollaway w one thin blanket in a very cold room right in front of the blowing fan. As tored as I was, I didn’t get to sleep for hours.
Breakfast was good. Very nice
Stayed in May 2024
Reviewed: May 24, 2024
Alejandro
United States of AmericaThat when we arrived serrvice was down and we had to wait an hour to be checked in. We did all the driving from the stadium we were going at 5 pm to watch my son play to relax for an hour before heading to the game, and we did the driving for nothing because we had to run to the room when the system was back to leave our bags and drive in a hurry to the game. there should be an alternative way to check people in in those circumtances! not happy about that
That it was new and smelled good
Stayed in May 2024
Reviewed: December 31, 2023
Zandrea
United States of AmericaWhat I didn’t like about the property was that the bedding wasn’t clean and the staff didn’t send fresh linen after I asked for clean bedding .
What I liked about the property was how easy the check -in process was.
Stayed in December 2023
Reviewed: December 12, 2023
Hargis
United States of AmericaBed wasn’t comfortable at all. The pillows felt like a sheet of paper after all the air left them. Wasn’t comfortable at all. Will never stay here again.
The people at the front desk were very polite.
Stayed in December 2023
Reviewed: September 26, 2023
Shane
United States of AmericaThe walls are very thin...the doors slam and its loud...we didnt sleep well at all
Staff was friendly...easy access to Arrowhead and outside facilities
Stayed in September 2023
Reviewed: September 26, 2023
James
United States of AmericaVery poor customer satisfaction
Stayed in September 2023
Reviewed: September 4, 2023
Carmelita
United States of AmericaThere was no HOT WATER when I got there Thursday night to bath or Friday morning before my family funeral that I was there for. They told me at first that they were giving a 15% discount on your room, but because I went through a third party I couldn’t get any money back. Because I felt like they should have give peoples something back. I wish I could write a letter to the CEO. Will not stay there again 350.00 dollars plus $100.00 deposit and no HOT WATER very disappointed.
It was ok
Stayed in September 2023
Reviewed: July 13, 2023
Elizabeth
United States of AmericaStaff was exceptionally rude. I had extra money taken off of my debit card from the stay that was not the deposit that the manager has refused to look into.
The property it’s self was great. Clean, nice, comfortable.
Stayed in July 2023
Reviewed: March 13, 2023
Anthony
United States of AmericaThe walls are very thin. Between the sound of the traffic and the inconsiderate neighbors ignoring the "quiet time" hours, it was hard to sleep. The staff was very hit and miss. Some were very helpful and some were very rude.
Facilities were clean and modern
Stayed in March 2023
Reviewed: January 24, 2023
Candace
United States of AmericaGot to there to check in and was told they did not have my reservation. (convenient since I booked 17 days in advance when they didn’t know the chiefs would play this weekend. they blamed it in booking.com said they never sent them the reservation. I called booking.com they emailed the reservation over and the hotel would not honor the price they could charge me much more with it being a big weekend. Took me over an hour to get them to come down on the price. Still wasn’t the booking.com price. after talking to another guest that had the same thing happen it is very clear they were trying to price gauge people. Erica the hotel manager only would take $50 dollars off the quoted price that was over 600 and on a room that was supposed to be 455 with taxes. big weekend finding another room was impossible. I plan on taking it to corporate this is not right. And did not happen to only me.
location was good for the playoff game easy to get to stadium from hotel
Stayed in January 2023
Reviewed: December 30, 2022
Steven
United States of AmericaLost power No emergency lighting in the room. was pitch black. Going to a wedding now with a possible broken little toe. Can't wear any closed toe shoes
The staff was awesome
Stayed in December 2022
Reviewed: October 2, 2023
Anonymous
United States of AmericaI had no complaints.
Very clean! Great locations and fair prices!
Stayed in October 2023
Reviewed: January 17, 2023
Anonymous
United States of Americathe room was nice
it’s look so nice n there
Stayed in January 2023
Reviewed: June 6, 2024
Michael
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 28, 2024
Caitlyn
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 23, 2024
Rhonda
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: May 6, 2024
Rosierra
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: April 15, 2024
Terrell
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: April 14, 2024
Melissa
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: March 17, 2024
Michelle
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 11, 2024
Sarah
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 9, 2024
Aishah
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: March 4, 2024
Khalid
Saudi ArabiaThere are no comments available for this review
Stayed in January 2024
Reviewed: March 2, 2024
Latasha
United States of AmericaThere are no comments available for this review
Stayed in January 2024
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