Reviews of Hampton Inn Houston Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
710 Crawford Street , Downtown Houston, Houston, TX 77002, United States of America
#62 of 432 hotels in Houston
Guests' ChoiceReview Score
Based on 578 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
9.3
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Facilities
8.6
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Staff
8.9
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Value for money
8.1
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Free WiFi
8.1
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Reviewed: May 4, 2024
Tomlin
United States of America1 review8.0“Arrival was upsetting, Astros won, so happy with that.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The one thing, booking.com didn't mention was that there is no free parking. They (Hapmton Inn) charged $55 for valet parking on premises. They have street parking with meters, now that's a hassle when all spaces taken. So let's get to the worst part....we accidently drove into the valet garage and started to back up when a valet driver came screeching behind us, (in a customer's car) yelling that we were in the wrong area. We told him we just saw the sign and needed to back up. We'll that's when words were exchanged starting with the rude valet driver. We saw him again in lobby and he started up again. This was a father son trip, so I tried to hold composure. But he kept on , pointing and mumbling things. My son told him to let it go and at that point the valet kept on. Went to room came down later to go to game and there he was again. Pointing and saying things we could hear. This is not what we expected from staff of hotel. Felt uneasy knowing they have complete access to our vehicle. The problem that kept lurking in our minds was that he the valet would do something to our vehicle, while we were at the game, as we walked to the arena. For that reason we probably won't stay there again.
Hotel was nice and proximity to Minute Maid Park was great!
Stayed in May 2024
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Reviewed: May 3, 2024
Mats
Sweden10 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Central location in Houston
Stayed in May 2024
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Reviewed: April 30, 2024
Michael
United Kingdom33 Reviews13 helpful votes10“Quality upmarket hotel in good downtown location”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Nothing to fault. We were just there one night.
Upmarket hotel in a good downtown location. Friendly and efficient staff on the main desk, with a small shop selling various snacks and drinks, a large lounge area, and a decently sized breakfast area. Rooms were nice, everything clean and in place, comfortable beds. Breakfast choices were good. Just around the corner, a one minute walk away, is one of the best steak restaurants in town, Vic & Anthony's - not cheap and somewhat exclusive with a dress code, but superb food and service. Hotel is also close to Minute Maid Park if you want to see the Astros ball game, and close to the George R. Brown Convention Center.
Stayed in April 2024
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Reviewed: April 16, 2024
Marcia
United States of America16 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was great. Really roomy. Bed a little uncomfortable. But overall great hotel
Breakfast was good. Location was excellent. Walking distance to ballpark and restaurants.
Stayed in April 2024
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Reviewed: April 11, 2024
Judith
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We were just staying one night. Hotel policy checkout is 12:00. At 08:45 (we were resting after 2 long days) housekeeping knocked on the door and almost entered before one of is had chance to get to the door, asking what time we were checking out. Not good. Also, the included breakfast was OK. Very disappointed to see the hotel using PLASTIC cutlery. A massive waste of single use plastic. Hilton can do better than this!!!Please pass on to the hotel.
Nicely appointed and comfortable hotel, staff generally friendly. Very clean room etc
Stayed in April 2024
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Reviewed: April 4, 2024
Viviana
United States of America5 Reviews10“We enjoyed our night stay.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
As our first time we didn’t know it was valet and we got kinda lost.
The hospitality was great and service was quick.
Stayed in March 2024
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Reviewed: April 4, 2024
Marissa
United States of America1 review10“Very comfy and clean would stay again.”- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very clean and comfy and staff was very friendly besides the bartender she was rude and frustrated that she was sooo busy.
Stayed in March 2024
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Reviewed: March 31, 2024
Jerry
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
Cost for room and valet parking
Close to Minute Maid stadium
Stayed in March 2024
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Reviewed: March 31, 2024
Allison
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was very convenient for our purpose of stay
Stayed in March 2024
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Reviewed: March 29, 2024
Sacha
United States of America13 Reviews8.0“Great hotel. Price could be better.”- • Leisure trip
- • Couple
- • King Room - Hearing Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Price was a bit steep, especially for valet parking.
Clean and nice staff.
Stayed in March 2024
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Reviewed: March 25, 2024
Arturo
United States of America25 Reviews1 helpful vote8.0“En el centro”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Cerca del centro
Hallways and rooms are old
Stayed in February 2024
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Reviewed: March 18, 2024
Hephzhibah
Cayman Islands24 Reviews4 helpful votes9.0Wonderful- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Overall my stay was good. No complain, front desk staff was amazing and helpful.
Stayed in February 2024
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Reviewed: March 14, 2024
Ariane
United Kingdom15 Reviews1 helpful vote8.0“Great near Minute Maid Park”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No pen. No paper. Would be good to have better selection of tea & coffee
I want to be near to Minute Maid Park
Stayed in March 2024
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Reviewed: March 4, 2024
David
United States of America3 Reviews7.0“Expensive for services provided.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Was not informed that housekeeping was ever two days. Had to acquire towels and supplies for second night. Housekeeping had closed when we returned to our room.
Location to Minute Maid Park,
Stayed in March 2024
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Reviewed: February 18, 2024
Vincent
United States of America85 Reviews18 helpful votes9.0“Nice hotel in a convenient location downtown Houston.”- • Leisure trip
- • Solo traveler
- • King Room - Hearing Access/Non-Smoking
- • Stayed 1 night
No coffee in the breakfast area.
Excellent location in downtown Houston. Room was clean and comfortable. Breakfast was decent. I would stay there again.
Stayed in February 2024
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Reviewed: February 9, 2024
Za'kiya
United States of America5 Reviews10“Nice and quiet”- • Leisure trip
- • Couple
- • King Room - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
N/a
Everything was perfect
Stayed in December 2023
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Reviewed: January 24, 2024
Wiley
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The staff
The room
Stayed in December 2023
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Reviewed: January 15, 2024
Linda
United States of America3 Reviews10“Great location, friendly helpful staff, very comfortable beds”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were a little plain. Not much in decor.
The location was perfect for our needs with things in walking distance.
Stayed in January 2024
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Reviewed: January 9, 2024
Juan
United States of America6 Reviews9.0“Great place to stay and good breakfast”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
In great area near downtown
Stayed in January 2024
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Reviewed: December 3, 2023
Laurie
United States of America1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The electrical outlets in our room did not work except for one , so hard to charge all our phones and tablets.
The location was great for the quilt festival at the convention center. The staff were great.
Stayed in November 2023
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Reviewed: November 22, 2023
Denise
United States of America1 review1 helpful vote9.0“A very comfortable and relaxing stay.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
Parking costs were higher then expected
All aspects of staff and facility were excellent
Stayed in October 2023
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Reviewed: November 21, 2023
Obinna
Nigeria4 Reviews9.0“Great experience. I will choose them again and I will sure refer my friends travelling to Houston.”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Nothing really
Spaciously rooms, nice gym for work outs, proximity to my work place (Houston Convention Centre), The breakfast was rich and generous. The staff especially front desk were polite responsive and helpful. The wifi was also good and fast. All round satisfactory experience. God value for my hard earned money.
Stayed in October 2023
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Reviewed: November 3, 2023
Tim
Australia1 review7.0“Not un happy”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 7 nights
In room items not serviced
Convenient to the Convention center
Stayed in October 2023
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Reviewed: November 1, 2023
Kelley
United States of America15 Reviews9.0“Close to the Convention Center at a good price with free breakfast.”- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
The first night, my fitted sheet was too small for my bed and popped off but I was too tired to complain. They were fixed. The rooms were cleaned every 2 nights. The road noise was loud even on the 10th floor.
Breakfast was delicious and free. The staff was very friendly and helpful. Our beds were comfortable, bathrooms were clean. I would stay here again.
Stayed in October 2023
