7203 Wurzbach Road, San Antonio, 78240, United States of America
#33 of 318 hotels in San Antonio
Guests' ChoiceBased on 314 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
9.1
Staff
9.0
Value for money
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 20, 2024
Martha
United States of AmericaWe were planning on swimming and the pool was closed because it hadn’t been cleaned. We chose this property because it had a nice pool.
Very clean and close to all of the medical centers
Stayed in May 2024
Reviewed: May 9, 2024
Cesar
United States of AmericaIt’s all good
Near hospitals and restaurants
Stayed in May 2024
Reviewed: April 29, 2024
Rocky
United States of AmericaIt was great!
Very clean and friendly staff! I’m a clean freak and germaphobe it’s super clean!
Stayed in April 2024
Reviewed: April 24, 2024
Simone
BrazilThe breakfast definitely should be improved. Few options and the employes took a long time to replace what was missing. The hotel is far away from the Alamo and the other atractions.
The room is comfortable and has a big space. The atmosphere of the hotel is quiet. Nice staff. I liked the amenities. A parking lot is available for the guests.
Stayed in March 2024
Reviewed: April 20, 2024
Pamela
United States of AmericaProperty was very nice. Enjoyed their gym. Staff and the general manager were excellent!! We had a concern and it was immediately addressed. The GM was accommodating and just overall absolutely wonderful!
Stayed in April 2024
Reviewed: April 5, 2024
Stefanie
United States of AmericaNothing
Very quiet place and room was clean. Everything was nice.
Stayed in March 2024
Reviewed: April 2, 2024
Masayoshi
United States of AmericaData fee and all kinds of taxes
Roomy and clean. Great breakfast.
Stayed in March 2024
Reviewed: March 21, 2024
Thomas
United States of AmericaThe staff was excellent. Every staff member I encountered was very ‘customer service focused.’ We chose this hotel because of its proximity to the Medical Center; very convenient. The breakfast options were greatly appreciated, as was the staff member who offered to warm up a muffin for my wife.
Stayed in March 2024
Reviewed: February 28, 2024
Edgar
United States of AmericaEverything
Stayed in February 2024
Reviewed: February 21, 2024
Adelaida
United States of AmericaClean and comfortable
Stayed in February 2024
Reviewed: February 20, 2024
Cynthia
United States of AmericaFront staff excellent
Stayed in February 2024
Reviewed: February 1, 2024
Muhammad
United States of AmericaLocation
Stayed in December 2023
Reviewed: January 27, 2024
Derek
United States of AmericaNothing yet
Good location. Good coffee
Stayed in January 2024
Reviewed: January 25, 2024
Marc
United States of AmericaThe parking lot was packed. Had to park all the way around back. In the middle of the week? Weird, but that’s beyond your control.
Excellent location for my needs. Clean facility. Friendly/professional staff.
Stayed in January 2024
Reviewed: January 17, 2024
Patricia
United States of AmericaNothing….liked everything
Very clean and close to the hospital
Stayed in January 2024
Reviewed: December 31, 2023
Rosa
United States of AmericaThere's nothing I didn't like. Everything was great.
The check-in was a bit longer than expected but the manager and the clerk were amazing. The manager knew her business and took charge as soon as they had trouble with my reservation. Very friendly the whole time. I had my dad at the hospital for 3 days and I was exhausted. I just needed to get in and rest they made it happen. I always stay here when I have to be at the hospital and everyone is always very friendly.
Stayed in December 2023
Reviewed: December 31, 2023
Jonathan
United States of AmericaMaybe better pillows if I were to change anything
Well lit, and very clean.
Stayed in December 2023
Reviewed: December 18, 2023
Jabbar
United States of AmericaThe breakfast was excellent. There were many hot options including waffles, eggs, biscuits and more. The location of the facility was easy to get to and was near several food places. The room and bathroom were clean and very spacious.
Stayed in December 2023
Reviewed: November 21, 2023
Melanie
United States of AmericaHappy with our stay but the water pressure left a lot to be desired.
Clean & friendly
Stayed in November 2023
Reviewed: November 6, 2023
Essam
RussiaBreakfast items were missing labels. I had to find someone to ask if certain items contained pork.
Overall was a good spacious room, and bathroom. There was even a mini fridge, which i was not expecting, but helfpul.
Stayed in October 2023
Reviewed: October 31, 2023
Angelina
United States of AmericaEverything was good.
It was very close to the hospital where we needed to be.
Stayed in October 2023
Reviewed: October 21, 2023
Melonie
United States of AmericaIt's really close to the hospital we go too and my family feel comfortable here.
Stayed in September 2023
Reviewed: October 11, 2023
Yuko
United States of AmericaCleanliness of the room
Stayed in October 2023
Reviewed: October 9, 2023
Romi
United States of AmericaNothing, the room and gym were good. The gym had treadmills, ellipticals, weights, medicine balls with water and towels. There was a pool that looked good, with a partial covering if you didn't want to be in the sun.
Breakfast had eggs, bacon, sausage, fruit, bagels, cereals, yogurt. There were several large families while I was at breakfast and the staff had trouble restocking, but then they pulled in others to help.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content