5620 Merchants Center Boulevard, Knoxville, 37912, United States
#22 of 103 hotels in Knoxville
Guests' ChoiceBased on 106 hotel reviews
8.7Cleanliness
9.1
Comfort
8.9
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.4
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End of dialog contentReviewed: 27 April 2024
Kevin
United StatesDid not like the internet log on system. Tried to login, but could not after numerous tries A simple password system would work better
Stayed in March 2024
Reviewed: 14 April 2024
York
United StatesNA
Clean and very kind staff
Stayed in April 2024
Reviewed: 10 April 2024
Clark
United StatesVery clean. Right off the interstate for ease during travel.
Stayed in April 2024
Reviewed: 11 March 2024
Tracy
United StatesLoved everything
Staff was excellent Rooms very spacious Beds very comfortable Great location
Stayed in March 2024
Reviewed: 6 March 2024
Lera
United StatesNa
VERY CLEAN and up to date. Loved everything about this location
Stayed in February 2024
Reviewed: 29 January 2024
Leeann
United StatesWhen my daughter got in her bed she pulled the covers back and there was a sticky stain on the corner of her comforter and top cover, we inspected further and it looked like someone had spilled chocolate ice cream or milkshake on the bed frame and housekeeping missed it and it got on the covers..it was icky but everything else was near perfect!
My daughter and I came for a family birthday party. We stayed here because of the great reviews and your hotel lived up to all the reviews with one small exception...
Stayed in January 2024
Reviewed: 27 November 2023
Laura
United StatesThe bed was not very comfortable
Great Value, Clean, Great customer service, great location.
Stayed in November 2023
Reviewed: 30 October 2023
Tammy
United StatesThe pillows were thin and collapsed when you laid down on them?
Didn't have breakfast at property.
Stayed in October 2023
Reviewed: 30 September 2023
Tracy
United StatesRoom was dimly lit. could have used a ceiling fan and light kit.
Close to the highway without the noise of the highway. Bathroom is large and room is spacious.
Stayed in September 2023
Reviewed: 21 September 2023
Amy
United StatesN/a
Very clean and location was spot on!
Stayed in September 2023
Reviewed: 30 July 2023
Jiabao
United StatesThe carpet inside the room doesn't look very clean
The breakfast is great! Good variety, and all tasty, especially the scrumbled eggs. Staff are very polite, patient, and welcoming
Stayed in July 2023
Reviewed: 27 July 2023
Michael
United StatesClean
Stayed in July 2023
Reviewed: 24 July 2023
Francis
United StatesThere was a bit of highway noise, other than that..it was great.
It was very clean and comfortable. Would stay again.
Stayed in July 2023
Reviewed: 7 July 2023
Hollis
United StatesBreakfast was lovely and served a few minutes before 7. We enjoyed munching as we drove.
Stayed in July 2023
Reviewed: 30 June 2023
Bobby
United StatesI like it because it’s kind of secluded and private
Stayed in June 2023
Reviewed: 19 May 2023
Kim
United StatesFood was decent- hotel was very clean with a welcoming staff. Price was great. Close to UT campus for easy move out. Area was totally fine. Definitely would stay again.
Stayed in May 2023
Reviewed: 30 January 2023
Wanita
United Stateswe liked everything about our stay there
The staff was very friendly and helpful
Stayed in January 2023
Reviewed: 3 January 2023
Jenifer
United Stateseverything. especially the staff
Stayed in December 2022
Reviewed: 2 January 2023
Justin
United Stateseverything
everything
Stayed in December 2022
Reviewed: 15 December 2022
Kelly
United StatesThe bed was not comfortable.
It was close to the interstate. The room was clean and spacious.
Stayed in December 2022
Reviewed: 12 December 2022
Robert
United StatesNothing
Second time staying this this property. The hotel is clean, staff is amazing, beds are comfy, pillowed are great, room size is huge.
Stayed in December 2022
Reviewed: 14 November 2022
Jenny
United Statesso clean and comfortable and the staff was excellent
Stayed in November 2022
Reviewed: 4 November 2022
Haverdink
United Statesfreeway noice
very clean and comfortable
Stayed in November 2022
Reviewed: 10 October 2022
Robert
United StatesNothing
Everything….room was spacious, bed was amazing, bathroom was spacious, room smelled good and hotel was clean.
Stayed in October 2022
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