507 South Gay St, Knoxville, TN 37902, United States
#12 of 103 hotels in Knoxville
Guests' ChoiceBased on 285 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.2
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 13 May 2024
Miranda
United StatesThe room was very spacious and clean, and they served the BEST Continental breakfast I've ever had at a hotel. (A hot buffet w/ sausage, eggs, potatoes, grits, pancakes, biscuits, and gravy. They fixed omelettes upon request. There were also many other options like making a waffle, bagel, toast, various pastries, oatmeal, cereal, yogurt parfaits, etc etc. AND it all tasted SO GOOD!! The staff was friendly and very helpful. Recommend and will stay there again if ever in town!!
Stayed in May 2024
Reviewed: 27 April 2024
Chinmay
IrelandNA
The room size and coffee machine is very good. Clean and very tidy.
Stayed in April 2024
Reviewed: 21 April 2024
Dougal
United StatesThe location of the hotel is excellent -- very close to the nice downtown. The hotel itself is new, modern and luxurious.
Stayed in March 2024
Reviewed: 22 March 2024
David
United StatesParking was Valet only.Had to park 2 blocks away.
Good service
Stayed in March 2024
Reviewed: 17 March 2024
Brian
United StatesGreat location. Very modern. Very good included breakfast
Stayed in March 2024
Reviewed: 13 March 2024
Stephanie
United StatesNothing I have no complaints
Everything was nice and clean, location, the rooms we had, convenience, breakfast, people were all nice, helpful, and informational
Stayed in March 2024
Reviewed: 20 February 2024
Siler
United Statesn/a
so beautiful and clean
Stayed in November 2023
Reviewed: 19 February 2024
Frank
United StatesMinor thing was parking. Valet is $35 for overnight which is not crazy except that the parking garage across the street is free on the weekends. Would have liked some ambient lighting options in the room. EVERY bulb was BRIGHT white.
Room was perfect! Super modern elevator(trust me on this one! lol). We were upgraded to a 2 room suite after they had overbooked our Peloton King room and it was worth it! All the little touches did not go unnoticed, from the TV's welcoming us by name to actual creamers with the in room Kruig(yes it matters!!...LOL), this is how a stay should be! Location to the Bijou Theatre was a short walk. Whether you drink or not......a must see is the rooftop lounge and spa/pool. Best view and rooftop place to chill in the entire city!
Stayed in February 2024
Reviewed: 18 February 2024
Christi
United StatesSean Patterson the manager on site was amazing and needs a raise or promotion. Location is great. Nice and clean facilities. Very comfortable.
Stayed in February 2024
Reviewed: 12 February 2024
Amy
United StatesWe absolutely love the location. It is right where we wanted to be with the activities that we had planned.
Stayed in December 2023
Reviewed: 12 February 2024
Donna
United StatesNothing! It was awesome
Close proximity to The Tennessee Theater and Bijou
Stayed in February 2024
Reviewed: 4 February 2024
Michael
United StatesParking
Ok
Stayed in January 2024
Reviewed: 13 January 2024
Michelle
United StatesWe liked it all
Excellent location. Very well maintained, clean, great views from rooftop, breakfast wonderful, staff friendly. No complaints!
Stayed in December 2023
Reviewed: 29 December 2023
John
Irelandno crisy bacon served at breakfast during the weekend was a pity, and tea options were very poor
I stayed there for two weeks (work). Room was great, clean, good facilities, great view. Breakfast was good.. (ham and chesese omelettes are v tasty). Breakfast staff were excellent. Roof bar is amazing (super views, and seating areas) with some complementary food and drink until 7pm. Also a really good coffee dock close to the street front, adjacent to a games room (games room also within the hotel). I parked my car in a garage 2min walk away...staff will give u directions (very cheap..3-4 dollars a day). Location is the best in town. Overall very hapoy with my stay.
Stayed in December 2023
Reviewed: 25 December 2023
Willie
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 26 November 2023
Tammy
United StatesBeautiful!!
Stayed in October 2023
Reviewed: 24 November 2023
Mark
United StatesNothing
Location and also the room was great
Stayed in November 2023
Reviewed: 23 November 2023
Jacob
United StatesNot enough information…some info on booking didn’t match with the facilities policies
Loved the elegance and comfort
Stayed in November 2023
Reviewed: 21 November 2023
Tanja
GermanyFriendly Personal, Clean and big rooms, really quiet at night. Parkingservice.
Stayed in November 2023
Reviewed: 11 October 2023
Walker
United StatesDefinitely should have thought about parking when decided to turn the use to be bank into a hotel especially for people that are handicap.
Staff was very friendly they made you feel welcome. Didn't need transportation to walk around everything from shops, restaurants, movie theater.
Stayed in October 2023
Reviewed: 10 October 2023
Erica
United StatesNot knowing I had to pay for Parking
Stayed in October 2023
Reviewed: 28 September 2023
Lisa
United StatesThe convenience and location were fabulous.
Stayed in September 2023
Reviewed: 24 September 2023
Sarah
United StatesGreat location and friendly staff
Stayed in August 2023
Reviewed: 12 September 2023
Matthew
United StatesRoof top bar closed earlier than it was supposed to
Roof top bar was great. Closed too early
Stayed in September 2023
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