23653 Grande Centre Drive, Katy, TX 77494, United States of America
#15 of 37 hotels in Katy
Guests' ChoiceBased on 241 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.5
Staff
8.8
Value for money
8.2
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 7, 2023
Shonta
United States of AmericaThe receptionist at check in was unpleasant.
Stayed in March 2023
Reviewed: February 12, 2023
Jeff
United States of AmericaWorst continental breakfast I have ever had a a hotel
Stayed in February 2023
Reviewed: January 9, 2023
Leonidas
United States of Americathe bed and pillows are great
Stayed in December 2022
Reviewed: December 28, 2022
Jody
United States of AmericaOnly one note, no OAN News offered, and for some reason Fox News is listed as an option but didn’t work. ???
Great location, modern and clean. staff was amazing too!
Stayed in December 2022
Reviewed: October 31, 2022
Marcus
United States of AmericaThe breakfast was bad. The breakfast served was not the quality of breakfast for the amount of the stay. Breakfast was supposed to be from 7 to 10. But at 9am there was no eggs and very 2 sausage link left so was only able to drink a cup of coffee. Bit to mention the Uber driver took it upon himself to take the last two sausage and some french toast stick with his bare hands. Very unsanitary. You can do better.
Stayed in October 2022
Reviewed: October 1, 2022
Ana
United States of AmericaGreat place for a staycation. Close to Katy Mills. Great pool. Nice area. Nice public spaces in the hotel. The staff were kind and helpful. Very clean hotel. Kid friendly.
Stayed in September 2022
Reviewed: September 7, 2022
Markesha
United States of AmericaMaybe provide a small buffet breakfast to guest who are rushing in the morning for work or school training travel. Should be included in stay
Stayed in September 2022
Reviewed: September 6, 2022
Aleah
United States of AmericaReally nice room full refrigerator and over all really nice set up will definitely be back
Stayed in June 2022
Reviewed: September 5, 2022
Michael
United States of AmericaCleanliness of hotel & room, change air filters, shampoo the carpet in the common areas, something to address the smell.
Musky smell of mildew in the lobby and in the room. Overpriced for what it was. Only stayed 1 night, moved to True.
Stayed in September 2022
Reviewed: July 25, 2022
Daniel
United States of AmericaClean
Breakfast pretty much doesn't exist. Arrived at 8 am. There were some cold premade pancakes. A few sausage patties. No eggs. No bagels or pastries. Bad coffee. Ended up driving to Starbucks.
Stayed in July 2022
Reviewed: July 15, 2022
Sheila
United States of Americanothing
everything
Stayed in April 2022
Reviewed: July 1, 2022
Hillary
United States of AmericaThere were no pool towels out at the pool so I asked the front desk for towels and she was able to accommodate us. The larger room only had 2 bath towels, so once again we asked the front desk and she helped us. Only 1 elevator was in operation during our stay, it would have been nice to have faster service up and down with both running. We wished breakfast was served a little longer, like to 10am.
Staff was helpful, rooms were clean, beds were comfortable, loved the large showers.
Stayed in June 2022
Reviewed: July 1, 2022
Mark-anthony
United States of Americait wasn’t the cleanest. too many dogs, I say, if there are going to be that many dogs coming in and out, they need better air purifiers or some odor masking spray or something.
the staff was nice and tentative. the a/c get cold.
Stayed in June 2022
Reviewed: June 27, 2022
Shamarian
United States of AmericaFrom the beginning to the end... every staff member was professional and extremely nice!!! The housekeepers were amazing and attentive! The room was very clean and exceeded our expectations! The pool area was clean and very relaxing.
Stayed in June 2022
Reviewed: June 20, 2022
Ricardo
United States of Americagot to room for my girls, had to waste half a hour trying to get there tv to work, never did, had to have my girls whom we had requested size by side rooms moved from room 338 to 306. we were in 344. you do the math.staff tried to help. we called earlier in the week to specifically ask if the pool was operating properly and was told yes. we went to try and swim and the water was so murky we cold not even see the bottom from the three foot side. this stay was a total failure. we won’t be back.
very little
Stayed in June 2022
Reviewed: June 13, 2022
Felix
United States of AmericaNothing.
Beautiful building, excellent location on a peaceful neighborhood. The building is tastefully decorated and has everything you need. Secure parking (which they don’t charge you extra like others do) and very clean. The room (Studio / King) was pretty spacious, had electric curtains and view to very nice pond. Will definitely be my “go to” option when in katy.
Stayed in June 2022
Reviewed: May 30, 2022
Kayleen
United States of Americagood
Stayed in May 2022
Reviewed: May 24, 2022
Rachel
United States of AmericaEverything was great
The property had up to date furnishing, with a kitchenette area.
Stayed in April 2022
Reviewed: May 23, 2022
Lance
United States of Americathe pool was not available
staff was friendly
Stayed in May 2022
Reviewed: May 14, 2022
Maria
United States of AmericaNot impressed with the breakfast. could be better.
it was very clean, staff was cheerful and the location was great.
Stayed in April 2022
Reviewed: May 9, 2022
Jasmine
United States of AmericaCould use improvement with cleaning. Some areas could've used more attention.
The staff was very helpful and friendly.
Stayed in May 2022
Reviewed: May 2, 2022
Amber
United States of AmericaThe place was clean but there was a lacrosse team and dance team on property and they were up loud and running through halls well past 1am. I was supposed to be up at 7am I was tired and the bed was totally uncomfortable, it was not a good thing
The breakfast has about 30 kids hands in it before I could get anything and the were rude
Stayed in May 2022
Reviewed: May 2, 2022
Alexis
United States of Americanothing was wrong.
it was absolutely beautiful inside & out. the staff members were so accommodating and sweet!!
Stayed in April 2022
Reviewed: March 27, 2022
Patterson
United States of AmericaEverything about the filthy room
Front desk workers
Stayed in March 2022
Reviewed: March 22, 2022
Annette
United States of Americaall the people smoking weed around and in the property
coffee
Stayed in March 2022
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