The cafe was closed.

Easy checking

Stayed in September 2022

A/C didn't reach the bedroom so it was very warm at night. Bathroom setup was a little weird and the shower was kinda small.

Great location. Lots of space. Very clean.

Stayed in August 2022

WiFi was weak and spouse could not work remotely while there, phone calls often did not connect.

convenient location to family gathering. nicely appointed room.

Stayed in June 2022

Room are much better than the pictures!

Stayed in May 2022

Nothing, none provided

Stayed in May 2022

The floors were noisy and sqeky. If you have people on the 3rd floor then it's gonna be very noisy downstairs. The floor are not well maintained

Loved the location and facilities and the staff was warm and welcoming.

Stayed in May 2022

Nice, Clean room, although with Covid protocals limited interaction with staff always feels a little strange.

Stayed in April 2022

No air conditioning

The room looked great and was well maintained

Stayed in March 2022

Heat in bedrooms

Stayed in February 2022

Unfortunately, the cafe was closed and this was not advertised on the booking.com site. We were excited to dine downstairs as we'd eaten there before. Limited dining in immediate area, what we did find to eat was sub par likely due to staffing in winter and pandemic.

Suite was wonderful and clean.

Stayed in January 2022

The shower was incredibly small. The toilet took a long time to flush. The crab cake was dry at the restaurant. Not being able to park at the inn.

Blackened steak was really good.

Stayed in October 2021

We had a room facing the Main Street, therefore noisy due to cars and heard all the music from the restaurant between 4:00 and 9:30pm. Can also hear neighbors.

Rooms very clean and with character, nicely done and kept

Stayed in October 2021

No staff available. Room reservation tape to entrance door. Phone number on door for questions. Problem is I was from out state and Phone was in roaming, could not use it there. Not the best setup for check in.

Location is in the "center" of small town. Restaurant next door was nice and food was good. Room was very good and big bathroom,all very clean. Coffees in room, super to have since there is no breakfast offered. Supermarket just outside of town, 5 minute drive.

Stayed in September 2021

The air conditioner was extremely loud. The TV didn’t work well. The hot water in the shower was difficult to get adjusted.

The room was decorated nicely.

Stayed in August 2021

No complaints

We really liked the location and ghe cleanliness. The parking availability and the restaurant below were convenient. The room was very cozy and had all the essentials, very pleased with the value.

Stayed in August 2021

It was exactly what we needed- a comfortable place to rest in between activities. It was perfectly located in the center of Southwest Harbor and was only a 10 minute drive to the lake!

Stayed in August 2021

the shower is small

Very handsome renovation. Large bedroom. We very much appreciated having the microwave and frig.

Stayed in August 2021

It was good, not special- but totally worked and was clean !

Full service apt. Double bed. Centrally located. Go to sips for dinner! Walkable to cranberry cove ferry

Stayed in August 2021

Not having any staff contact

Lovely property.

Stayed in July 2021

Cost considering location On Mount desert island. Good restaurant down the street.

Stayed in July 2021

Lovely property. Room was spacious and comfortable. very nicely decorated. The small kitchen area was great for simple meals. Bathroom was spacious. Pet friendly. Housekeeping staff was wonderful.

Stayed in June 2022

Well to start I booked this room for the night of my birthday after travelling 1700 miles to see this area of Maine. I specifically wanted a pet friendly room I could leave my dog in comfortable for an hour while I got my first lobster dinner. This place appeared to check both boxes but not only are they unclear on the listing here about their restaurant hours (i was here April 24 they don't open it until june) but when I mentioned in conversation I wanted to leave my dog just for a bit I was told pets aren't allowed unattended in rooms whatsoever not even in a crate, nor even allowed on furniture? Kind of defeats the entire purpose of a pet "friendly" hotel. I suppose they don't want to hear dogs barking through the very thin walls but don't seem to mind you can hear the uh, other adults having extra curricular activities in the night through those thin walls. Anyway I had to order takeout for my birthday while my dog waited in my truck, got back to the room and had been relaxing on the bed for a good hour when I noticed a literal blood stain on the comforter next to my head so I stripped the bed entirely, brought in my own bedding from my converted truck camper I should have stayed in for free, and took a shower immediately. If you decide to stay here anyway be aware the water temp panel in room 2 is on backwards, cold is actually hot and hot is cold. And the final frustration was the morning after, theres a note near the door when you arrive saying they are not currently doing housekeeping while guests are in room and to call if you need anything. Well check out is 10am i set an alarm for 930 to get up and get out quickly. Here they come knocking on my door around 9 am waking me up before I was ready by sending my dog barking asking if I need housekeeping! Thanks but the rude wake up call was the cherry on top to this terrible stay.

Location was about the only decent thing unfortunately

Stayed in April 2022

v quiet

Stayed in March 2022

Restaurant and bar below room, plus traffic on street was noisy Stairs to second floor were difficult with heavy bags and no help. Left a day earlier than planned. .

Room was clean but small. Spouse had to brace herself on window sill to get out of bed.

Stayed in October 2021

The shower was wonderful if you like to shower in the size of a coffin! Lady's don't both even bringing a razor to shaver your legs! Not gonna happen. The floors creek pretty bad. The stairs are very wide and many of them. No elevator. The neighbors were pretty loud our last night. We could hear the restaurant noise below while trying to sleep, and a dog barking. The ceiling fan had a light bulb out, and dust hanging from the blades. Marty did clean the blades as soon as I called her about it. The little side table lamp had a wobbly base and light bulb. definitely a fire hazard! The cabinet door had been broken before we got there. Marty told me they would get it fixed on Monday, but it never did get fixed while we were there, even though I told her they could come in to fix it. Be ready to travel for breakfast!

Location was fine.

Stayed in October 2021