215 Pearl Street, New York, NY 10038, United States
#325 of 418 hotels in New York
Guests' ChoiceBased on 993 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.4
Free WiFi
8.1
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End of dialog contentReviewed: 22 May 2024
Timothy
United StatesVery clean
Stayed in May 2024
Reviewed: 13 May 2024
Pratik
IndiaThe rooms were very small & not value for money I paid. Staff was not polite & did not listen to the special requests.
I liked about the room cleanliness.
Stayed in May 2024
Reviewed: 12 May 2024
Petr
Czech RepublicToo expensive breakfast. Not enough places to put things in room.
Perfect location, close to subway, Brooklyn bridge, China town, small shop with food. Well equiped bathroom. Kind stuff. We were allowed late check out till 1 p.m. and that was comfortable.
Stayed in April 2024
Reviewed: 12 May 2024
Juliane
United StatesThere is currently a construction site next to the building and therefore a lot of noise already in the morning. Windows are not very thick.
Stayed in May 2024
Reviewed: 5 May 2024
Kayline
United StatesNo robes or microwaves in the room. The 200 security deposit. Takes to long to come back on card after your stay.
It was beautiful, comfortable, and clean.
Stayed in May 2024
Reviewed: 28 April 2024
Tyrone
United StatesThey charge for ordinary breakfast, that most 4-5 star Hotels serve for free
Accommodation, location, comfort
Stayed in April 2024
Reviewed: 22 April 2024
Jean-françois
CanadaRoom was small for the family
Good
Stayed in April 2024
Reviewed: 22 April 2024
Josef
ItalyGreat location within 10min walk of the metro, world trade center is pretty close too and overall nice connection point to all major metro lines.
Stayed in April 2024
Reviewed: 19 April 2024
Tatiana
United StatesVery slow elevators
Location, clean
Stayed in April 2024
Reviewed: 16 April 2024
Evelyne
BelgiumThe price for the breakfast.
Nice, large rooms for 4. Quite quiet place to sleep in NY.
Stayed in April 2024
Reviewed: 10 April 2024
Annette
United StatesCost .room to small ..
Clean . Friendly
Stayed in April 2024
Reviewed: 31 March 2024
Hugues
United StatesThe location is great for those who came for visit and want to see the statue of liberty and every the to take the subway.
Stayed in March 2024
Reviewed: 28 March 2024
Jose
United StatesLocation and room cost
Stayed in March 2024
Reviewed: 28 March 2024
Stella
United StatesRooms are too tight barely any space to keep our suitcases. No water offered to guests,Having to wait in line to use the tiny Microwave placed at the reception area rather tedious!
Location is perfect 👍🏼 Customer Service is Topnotch
Stayed in March 2024
Reviewed: 27 March 2024
Mahammad
AzerbaijanOnly minor dissatisfaction was that the room did not have any slippers and the air conditioning was a bit loud.
Conveniently located and very comfortable. I almost chose a more expensive option because of some of the bad reviews but my experience at the hotel was excellent. The room was decently sized and the bed was comfortable. The room comes with an iron and a blowdrier as well!
Stayed in March 2024
Reviewed: 26 March 2024
Rashei
United StatesRoom had a slightly musty smell and somewhat dirty carpets. Was a decent room, but for the price, I could have found better accommodations.
Good location and a fantastic staff.
Stayed in March 2024
Reviewed: 25 March 2024
Patricia
United StatesN/A
Clean Bed was very comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
Johanna
Puerto Ricowe had issues with the hot water but the staff took care of it
Great location
Stayed in February 2024
Reviewed: 24 March 2024
Kolawole
NigeriaOne staff was unfriendly
Good location
Stayed in March 2024
Reviewed: 24 March 2024
Deepak
United StatesBund
Lun
Stayed in March 2024
Reviewed: 23 March 2024
Cachet
United StatesThe app and the staff misinformed us about breakfast and that was and inconvenience for my family
The location was alright
Stayed in February 2024
Reviewed: 19 March 2024
U
GermanyThe night receptionist could not explain the conditions whether breakfast is included or not
Location, clean which is rare for NYC at this price
Stayed in March 2024
Reviewed: 19 March 2024
Vasianovych
United StatesThey don’t have a water in room and you need to buy it
Super clean
Stayed in March 2024
Reviewed: 13 March 2024
Luigi
ItalyThe cleaning services were extra (not included in the price)
Breakfast (daily paid), bathroom, quite rooms, excellent connection with public transport
Stayed in March 2024
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