70 Pittsfield Road, Lenox, 01240, United States of America
#4 of 14 hotels in Lenox
Guests' ChoiceBased on 158 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Jodi
United States of AmericaFriendly staff. Close to where I needed to be
Stayed in March 2024
Reviewed: April 19, 2024
Robert
United States of AmericaSome stains on the bathroom wallpaper. The bed creaked a little.
We like the location. That it is quiet, pool, and hot tub.
Stayed in April 2024
Reviewed: December 3, 2023
Kathleen
United States of AmericaThe bed was too soft. Couldn't sleep.
The friendly staff who turned on the fire pit outside, even though it was right after the rain. It was my friend's birthday. Made it more memorable for her.
Stayed in December 2023
Reviewed: November 19, 2023
Diana
United States of AmericaThe refrigerator was too small. I would like a bigger freezer section. one elevator was broken the entire time we were there so it took longer to get down and out.
The room was very comfortable
Stayed in October 2023
Reviewed: October 11, 2023
Richard
United KingdomNo main restaurant. A bit too far out of Lenox to visit on foot.
Modem with good facilities
Stayed in October 2023
Reviewed: October 9, 2023
Cindy
United States of AmericaPerfect location
Staff was helpful and friendly
Stayed in October 2023
Reviewed: August 20, 2023
Sam
United States of AmericaThe property was great
The accommodations and the people.
Stayed in July 2023
Reviewed: May 30, 2023
Lisa
United States of Americanothing
The swimming pool
Stayed in May 2023
Reviewed: May 12, 2023
Charles
United States of AmericaGreat location, friendly staff, quiet, clean rooms. Look forward to staying there again.
Stayed in May 2023
Reviewed: April 19, 2023
Celine
United States of AmericaNothing really!
Perfect location and view. Staff was very friendly and helpful.
Stayed in April 2023
Reviewed: March 27, 2023
Dennis
United States of AmericaIt's a lovely facility with immaculate, modern rooms. Couldn't ask for better.
Stayed in March 2023
Reviewed: March 13, 2023
Kimberly
United States of AmericaStaff was very friendly and helpful. The breakfast foods was great
Stayed in March 2023
Reviewed: March 11, 2023
Cheryl
United States of AmericaWould be nice to have a coffee option other than Starbucks.
The location is great. Close to many restaurants, shops and skiing.
Stayed in February 2023
Reviewed: January 31, 2023
Laurie
United States of Americacould clearly hear conversation going on in another room from fan outlets in bathroom.
very good location
Stayed in January 2023
Reviewed: January 4, 2023
Mary
United States of Americagood options downstairs
Stayed in January 2023
Reviewed: December 6, 2022
Gasser
United States of AmericaApparent blood stain on shower wall when we got there, and no housekeeping around to clean it up. The only cups in room were 2 paper cups for coffee. Housekeeping did not provide new cups when these were used.
great condition front office staff great
Stayed in December 2022
Reviewed: October 25, 2022
Maura
United States of AmericaI know it's petty but the extremely small size of the coffee maker & fridge compared to other $300/night hotels was pretty funny. The weird shaped & small size of pool was also weird.
The location, THE VIEW, the cleanliness, the housekeeping staff very nice, sweet & acknowledge you when passing by.
Stayed in October 2022
Reviewed: October 10, 2022
Shirley
United States of AmericaNo daily maid service Price was too high for off season
Comfortable bed Excellent cleanliness
Stayed in October 2022
Reviewed: October 7, 2022
Diana
United States of AmericaStaff was very helpful.
Stayed in October 2022
Reviewed: September 30, 2022
Adriana
United States of AmericaI would have loved a bathtub in the room. The first room had a very loud generator-like noise going on and off every ten minutes. However, the staff was very attentive and moved us immediately.
Great location. Quiet, comfortable and clean. Fast WIFI and helpful staff.
Stayed in September 2022
Reviewed: September 29, 2022
Joyc
United States of Americaselected hotel because of king size bed. arrived 10 min. after booking and having confirmed king bed hotel placed me in room w/ 2 double beds.
clean
Stayed in September 2022
Reviewed: September 15, 2022
James
United States of AmericaI understand the peak season is here. But the price was $$$$$$
Very clean and modern
Stayed in August 2022
Reviewed: September 4, 2022
Joseph
United States of AmericaI feel that the rate I was charged was excessive especially when a woman with no reservation walked in while I was checking in and was quoted a rate of $285 for the same night. I was charged $359 and with taxes that ballooned the cost to $401. That was disappointing as I have stayed at this hotel several times and always felt I got good value.
location, newer hotel, very modern
Stayed in September 2022
Reviewed: August 29, 2022
Bill
United States of AmericaDaily housekeeping.
Staff was very friendly and helpful.
Stayed in August 2022
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