305 West 48th Street, Hell's Kitchen, New York, NY 10036, United States of America
#63 of 416 hotels in New York
Guests' ChoiceBased on 1995 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.5
Staff
9.4
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Turner
United KingdomThe location is great if you have things to do in midtown. You can walk everywhere. The staff were very friendly and helpful. The breakfast was great - fresh, tasty and lots of options.
Stayed in May 2024
Reviewed: May 9, 2024
Austin
United States of AmericaFewer amenities (no coffee in room) than expected, and the shower design had water splashing all over the bathroom floor, so multiple towels were necessary.
The location was fantastic, right in the theater district and close to Times Square. The room was small and cozy with a great view! The Starchild atop the property has a great view as well!
Stayed in May 2024
Reviewed: May 9, 2024
Tiffany
FranceTea and coffee in the bedroom would have been much appreciated.
The design and the view was incredible. Clean and functional.
Stayed in May 2024
Reviewed: May 9, 2024
Ernst
BelgiumFantastic location, cozy -and quiet- rooms with beautiful views.
Stayed in May 2024
Reviewed: May 8, 2024
Beverley
United KingdomLack of wardrobe space, no tea/coffee facilities
Location and staff great
Stayed in May 2024
Reviewed: May 5, 2024
Kerstin
GermanySmall rooms
Cozy, stylish hotel two blocks away from Times Square. Comfortable beds, not noisy at all.
Stayed in April 2024
Reviewed: May 4, 2024
Donna
IrelandEverything was great but maybe an extra towel would have been nice. But not a big deal.
The location was great. 5 minutes from Time Square. Lots of bars & restaurants right outside the hotel. Amazing views as well were on the 22nd floor. It was a small room but we knew that & to be honest it’s all we needed.
Stayed in April 2024
Reviewed: May 4, 2024
Mark
AustraliaNil
Location and great staff
Stayed in May 2024
Reviewed: May 3, 2024
Trevor
United States of AmericaSmall room, but to be expected in NYC
Clean and comfortable
Stayed in April 2024
Reviewed: May 1, 2024
Marin
FranceNothing !
The hotel staff was wonderful, always had a kind word, some great suggestions about what to explore and helping with everything we needed. The hotel also had a rooftop, that had some great views and a cozy ambiance. The room was of regular size, well furnished and had also nice views of New York. The location was amazing. Close to a nice deli, metro and Time Square. All in all, it's a nice hotel with a wonderful staff.
Stayed in April 2024
Reviewed: April 30, 2024
Natali
United Arab EmiratesWonderful team, great room, amazing lication.
Stayed in April 2024
Reviewed: April 28, 2024
Luckyzola
AustraliaRooms are great but a little dark so hard sometimes to find things.
The STAFF are magnificent Truly wonderful people - I have stayed there a number of times and they have recognised me and included me in a big welcome. They remember me from when my shows were on Broadway etc.
Stayed in February 2024
Reviewed: April 27, 2024
Johno62
United KingdomIt was the upper end of expensive for us but we'll worth it⁰ ,
Friendly staff. Cool decor. Ideal location. Fab roof top bar. Comfy beds
Stayed in April 2024
Reviewed: April 27, 2024
Julia
ItalyAwesome location. Cute rooms. All there what you need. Friendly staff.
Stayed in April 2024
Reviewed: April 24, 2024
Ella
United KingdomStorage in room could have been better i.e more space to hang clothes
Amazing location and staff were amazing
Stayed in February 2024
Reviewed: April 23, 2024
Jason
CanadaNothing.
Everything. It was just the perfect spot for a weekend getaway. Close to everything, yet out of the hustle and bustle. The cocktail lounge and the rooftop bar served up incredible cocktails in a phenomenal ambience. The rooms were cozy, but well arranged with everything one needs. The shower has great pressure. We appreciated the steamer and hair blower. The beds are sooooo comfortable and the staff was very friendly and accommodating during our entire stay.
Stayed in April 2024
Reviewed: April 22, 2024
Holli
United KingdomThe hotel was modern & clean! The view from the room was amazing! Had a lovely time & the bed was comfy!
Stayed in April 2024
Reviewed: April 22, 2024
Simon
United KingdomRoom was small with no hanging space but we got buy!
Location, cleanliness of rooms
Stayed in April 2024
Reviewed: April 21, 2024
Ugur
MaltaRooms was small but in New York it is normal.
Perfect location and staff were so friendly.
Stayed in March 2024
Reviewed: April 21, 2024
Barbara
United States of AmericaThe rooms are just too small.
Rooms were clean.
Stayed in April 2024
Reviewed: April 20, 2024
Steve
United KingdomGreat location near Broadway, Times Square, Central park, subway. Nice bars and restaurants in the hotel, good views from the room and from the rooftop, helpful friendly staff. Really good stay, we plan to return.
Stayed in April 2024
Reviewed: April 17, 2024
Kiera
GermanyFor me the beds were a bit to soft. And we did miss space for the second luggage as well as shelf or something to actually put the clothes.
The staff was wonderful! Extremely friendly and helpful. Location was top as well. I did really like the design of the rooms and the hotel in general. Loved that there was the option when to change the towels and if as well as the bed service.
Stayed in March 2024
Reviewed: April 16, 2024
Turner
AustraliaIt was all good
Vibe, location, great staff, just perfect
Stayed in April 2024
Reviewed: April 13, 2024
Lisa
IrelandCouldn’t fault anything!
Centrally located and close to subway stop. Staff were very welcoming and went out of their way to help with any queries we had during our stay. We appreciated being able to store our luggage while we waited for check in and check out. The complimentary toiletries and comfortable beds were a bonus!
Stayed in March 2024
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