361 South Spring Street, Downtown Los Angeles, Los Angeles, CA 90013, United States
#31 of 388 hotels in Los Angeles
Guests' ChoiceBased on 2502 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.3
Facilities
9.1
Staff
9.2
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 27 May 2024
Egami
JapanDidn’t have much food or drinks to buy. ( a bit expensive)
It’s clean and quiet. Also the art on the main floor was pretty.
Stayed in May 2024
Reviewed: 26 May 2024
Zhadyra
United Statesthe staff when we arrived
the staff when I was leaving, a black man
Stayed in May 2024
Reviewed: 25 May 2024
羿婷
TaiwanLocation is quite near to Skid Row, a few vagrants outside hotel asking for food and money. It was quite shocking for us.
Large and comfortable bed. Lights and blinds could be controlled by ipad, it was really cool!
Stayed in May 2024
Reviewed: 24 May 2024
Rosario
United StatesNo Complains .
The Bar Was Amazing
Stayed in March 2024
Reviewed: 24 May 2024
Luke
United StatesThe iPads for ordering food in the room are a great tool, but my food was apparently ready to go and prepared in the kitchen but just sat there for 20minutes because the order tracking said it was still being prepared. Not a huge issue, just putting this here to suggest improving communication a bit.
Fun to stay at, clean, convenient.
Stayed in May 2024
Reviewed: 24 May 2024
Lita
United StatesNothing.
Location was great, beds and pillows are among the best. Breakfast was great, love the decor of this place.
Stayed in May 2024
Reviewed: 22 May 2024
須田
JapanNothing
The hotel staff were very kind. When I couldn’t find a mailbox and was having trouble, the hotel staff kindly explained where the nearest one was located. The room was very clean, and it was refreshing to control the lighting and air conditioning with an iPad. I was very satisfied with the cleanliness of the bathroom, including the shower room. The lobby was stylish as well. It was reassuring from a security perspective that a room key was required to enter the hotel.
Stayed in May 2024
Reviewed: 21 May 2024
Calvin
AustraliaNo complaints of any note. Everything beyond expectations.
breakfast was good range, ample and satisfying. Liked the modern decor. mood lighting in bedroom was relaxing.
Stayed in April 2024
Reviewed: 20 May 2024
Farah
SwitzerlandNeighborhood
Pop art style
Stayed in May 2024
Reviewed: 20 May 2024
Gonzales
United StatesThis hotel had a very beautiful view amazing food service, amazing bar, and breakfast no complaints whatsoever
Stayed in May 2024
Reviewed: 14 May 2024
Patricia
United StatesMy only issue is the location - the immediate neighborhood is very unappealing and I would not be comfortable walking that section of Spring Street at night. I noticed they had a staff member outside in the evening but not enough to feel confident walking down the street.
Its a great affordable business hotel that provided me with all that I needed for a 5-day stay. Good daily breakfast and very friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Stacey
United StatesI was told that I would have free parking and I was charged $75 dollars!
The entire facility was beautiful and and peaceful!
Stayed in May 2024
Reviewed: 10 May 2024
Darren
United StatesI only stay in hotels with peloton bikes. This hotels has two but one is broken.
Good value. Great location small rooms but big public space.
Stayed in May 2024
Reviewed: 9 May 2024
Sandra
United StatesThe rooms are nice will be better a little bigger
Breakfast was pretty good!!
Stayed in May 2024
Reviewed: 8 May 2024
Tulika
United StatesGreat location, close to train stations. Even though the room seems smaller on paper, the layout is perfect such that it feels spacious.
Stayed in March 2024
Reviewed: 7 May 2024
Alaa
EgyptEverything was perfect.
I loved every single detail of this hotel! My stay was perfect. Amazing friendly staff, modern decor, comfy bed, artistic vibes and the lobby & bar area was fantastic!
Stayed in May 2024
Reviewed: 6 May 2024
Antons
GermanyGreat, as always - clean, with an upbeat vibe throughout the whole hotel. CitizenM hotels haven’t disappointed so far. The bar is open till 2am and also serves some snacks throughout the working hours like pizza and nachos. There is no onsite parking, but to parking lots are available across the street - overnight parking was around $35.
Stayed in April 2024
Reviewed: 6 May 2024
Ruben
United StatesNothing I didn't like
Everything
Stayed in April 2024
Reviewed: 5 May 2024
Shelly
AustraliaBrilliantly designed
Stayed in May 2024
Reviewed: 4 May 2024
Jessica
Australiagreat design, amenities, cleanliness, kind and friendly hosts
Stayed in May 2024
Reviewed: 4 May 2024
Vasiliki
GreeceUncomfy pillows, feeling unsafe in nearby streets
Friendly staff, very nice lounge space especially the design gave us good vibes, easy check in and out, big advantage the location close to central market
Stayed in May 2024
Reviewed: 3 May 2024
Silvia
New ZealandNothing
The room is look small but actually is perfect and with everything. Also, I like the position close to central market where you can find a lot good food and close to Union Station to catch the bus to/from the airport.
Stayed in May 2024
Reviewed: 2 May 2024
Cathy
AustraliaWell designed in a good location
Stayed in April 2024
Reviewed: 1 May 2024
Yvette
United StatesCan’t think of anything we did not like or enjoy.
The lobby is stunning when you first walk in! Loved the art and decor in the lounge area. We loved the way we were welcomed and assisted with the checkin process. Our request for early checkin was easily accommodated. Our room was efficiently laid out, cozy and comfortable. Loved the ease of the iPad to control the lighting, blinds and entertainment. The hotel ambassadors were so friendly, welcoming and helpful throughout our stay! The breakfast buffet was delicious, fresh and thoughtfully prepared and presented. Would definitely stay at citizenM again in L.A. and will look for it in other cities when planning our future trips.
Stayed in April 2024
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