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  5. Reviews of Best Western Inn & Suites of Macon

Reviews of Best Western Inn & Suites of Macon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4681 Chambers Road, Macon, GA 31206, United States of America

#30 of 54 hotels in Macon

Guests' Choice

Review Score

Based on 944 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.9

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good location and very accommodating about my dog.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good value, clean rooms…
    • Leisure trip
    • Travelers with friends
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t see motorcycle from the room. Continental breakfast was just okay. Tattered American flag, My group (American Legion Riders) replaced it.

    Clean rooms, easy access to area.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Wouldn’t let me have points for staying because I booked on booking . Com that is a huge problem w
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotter breakfast juice machine only halved worked no bagels no muffins just white bread for toast room smelled like dogs have stayed there

    Breakfast ok room ok

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great, comfy stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The gentleman that checked me in on Friday 4/05/24 around 7:30pm was soooo friendly. He was excellent!

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    All in all a good one night stay.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    Our room was a non smoking room but clearly smelled of cigarettes when we walked in.

    The staff was very accommodating at checking us in a little early and very friendly too.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Nice place to stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Guest need to pick up their dog poop, it made walking in the grass difficult with my dog whom I do pick up after.

    The location and being pet friendly

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Rooms very nice breakfast very good didn’t like the smell of smoke
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This was a non smoking room and we smelled smoke our entire stay

    Best breakfast around

    Stayed in March 2024

  • Reviewed: February 14, 2024

    6.0
    Góod enought to sleep 1night in.
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was not in the "GOOD" part of town for a lack of better words.

    The Staff did try to work with us the next day so, we were able to get a late check out time.

    Stayed in December 2023

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The young guy on the desk was very welcoming and helpful, his name may have been Amit. I arrived at the wrong location for my reservation but he was efficient and very pleasant about changing the booking and finding a room for us. He is young but I think he has good potential in the hospitality industry!

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Where it’s located

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Clean Room
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    breakfast was the only disappointment in our stay

    room was clean, bed was comfortable, staff was friendly,

    Stayed in January 2024

  • Reviewed: January 3, 2024

    6.0
    Comfy and convenient.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    It was fine. About what you would expect for the money.

    Staff very professional and friendly! Clean room and comfortable. Easy check in and out.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    7.0
    Good value for last minute
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little sketchy vibes and loud outside sounds from other units

    Convenient location and pet friendly

    Stayed in December 2023

  • Reviewed: October 30, 2023

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Further separation of barking dogs

    We’ll maintained kitchen area.

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Alright for a single night but would not like to stay any longer.
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    No on site restaurant, the property was more like a motel than a hotel, not at all what we expected. The choice of food outlets in the area was limited.

    Handy location for the one night stop on the way down to Florida.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old, old, old. Needs updating. Badly 😢

    Price was ok. .breakfast was ok. Bed was ok.

    Stayed in September 2023

  • Reviewed: October 7, 2023

    6.0
    My Stay At Best Western Inn And Suite Of Macon Ga
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like the fact that there were NO elevators. Walking up and down stairs is an inconvenience to alot of people for alot of different reasons. If the stairs would be an inconvenience to you or someone accompanying you please try to request a down stairs room in advance like I will be doing our next stay.I didn't like the fact that there were several people that seemed to be rooming next to us that were extremely loud being inconsiderate of the fact that IT WAS EARLY IN THE MORNING and SOME PEOPLE sleep in the morning. Thankfully my kids were already sleep before they started their little balcony party and were able to sleep through it, BUT we also had our fur baby who barely barks,even when you knock on our house door.So the noise level of the people on the balcony partying really getting him riled up speaks volumes. As far as our fur baby's first stay away from home,all was well for the most part. THE ONLY ISSUE I HAD WITH THE HOTEL PRETAINING TO MY FUR BABY IS we came super late the day of check in and I paid for our room on my card. The guy at the front desk gave me a waiver to sign stating I had NO PETS and I then informed him I did.So he then told me there was a non-refundable pets fee which was expected so I PAID HIM IN CASH BECAUSE I REFUSE TO LET HOTELS, RESTAURANTS, ETC RUN MY CARD TWICE. I guess this guy NEVER DOCUMENTED MY FUR BABY WAS PAID FOR IN CASH. SO while I was taking my fur baby out to use the bathroom one of the other guy employees kept staring at me off and on making me feel really weirded out.So after my fur baby finished up I then went back to the room to tell my husband about it. My husband was on the phone when I came back in the room with the front desk. The guy that had creeped me out had called our room to ask did we pay for our fur baby and my husband kept telling him we did. BECAUSE WE DID. Soooo I then got on the phone and explained the whole situation and I DO MEAN WHOLE SITUATION.

    I liked the fact that the pool area was enclosed and the location is close to stores and restaurants. I liked the fact the fitness center was connected to the pool area and visible for me to see.Seeing as to how I had two kids my youngest in-between the pool and hot tub and one kid my teen working out in the fitness room. Also this hotel IS pet friendly so that was a plus for our new fur baby.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Partner left purse in breakfast room and attendant kindly chased us down quickly to return it. Was super honest action and highly appreciated.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good for the price
    • Business trip
    • Couple
    • Deluxe King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bugs in the morning

    It was a decent room for the price. Clean. Was happy until we found the bugs in the morning. :-/

    Stayed in August 2023

  • Reviewed: June 26, 2023

    8.0
    Adequate for a one-night stay. Property is a little dated but was pretty clean.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Breakfast area worker was rude. My wife said "Good Morning" to her, she looked at my wife, turned and walked away, zero response.

    Convenient location. Room was reasonably clean. Breakfast was just o.k. Reason for stay was to visit The Allman Brothers Band Museum and it did not disappoint.

    Stayed in June 2023

  • Reviewed: June 19, 2023

    8.0
    Relaxing , very needed stop . In a 16 hour drive from Indy to Tampa .
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub- Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nearby restaurants. Most seem to close to early. But, That is out of Best Westerns control.

    It was exceptionally good. Overall good experience.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    6.0
    It did the job
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the area was very sketchy, went to the corner store a block away and this guy tried to steal the car not realizing I was in it. The pictures looked nicer than it was, very dated. Breakfast was PACKED!! No room to move around. However the young lady was trying her best to get it all together, some people are just impatient.

    the front desk was accommodating, bed was comfortable. Staff was professional.

    Stayed in June 2023

  • Reviewed: June 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    hot tub didn’t work

    staff

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms had a musty smell. very clean you can see where it had been remodeled recently staff was very nice and helpful. I have stayed here before.

    Stayed in June 2023

Showing 1 - 25

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