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  5. Reviews of L'Auberge Carmel, Relais & Chateaux

Reviews of L'Auberge Carmel, Relais & Chateaux This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Monte Verde & Seventh Avenue, P.O Box J, Carmel, CA 93921, United States of America

#11 of 39 hotels in Carmel

Guests' Choice

Review Score

Based on 171 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    10.0

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Showing 1 - 25

  • Reviewed: May 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The price is on the upper end of hotels in the area as nice as it is that makes the choice to stay there more difficulr compared to other facilities.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    I love Carmel and love this hotel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    The service was impeccable. We had our dog with us. He could basically accompany us anywhere, except of course their Michelin rated restaurant. Location great.

    Stayed in February 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were nice, but could be more helpful.

    Very small, intimate setting.

    Stayed in April 2024

  • Reviewed: March 19, 2024

    9.0
    Very quiet and comfortable hotel in a great location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Great hotel in a great location. The rooms were spacious and comfortable and the staff very friendly and obliging. Would definitely recommend.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful historical buildings with all the modern amenities.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms are old. There was a constant drip in the bathtub which I mentioned to the staff and the shower floor was slippery.

    Location was perfect. It was a nice hotel. An older property but nice. The rooms are dated.the breakfast in our room, however, was perfection! I had avacado toast on our first morning- best ever! It was served with a pastry that I don’t even know how to describe. So good! The chia pudding the next day was again amazing! The hotel itself is not what I would call luxury but the food definitely is.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Breakfast bacon was uncooked.

    Beautiful decor, quiet hotel and helpful staff.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The service was top notch. The Room was amazing. Location was perfect. Breakfast was spot on.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    five stars
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night

    The hotel location was amazing, few blocks from the beach, walking distance to shops , bakery, restaurants. The free valet parking was a real treat. Breakfast was delicious with option for breakfast in room, or on courtyard.

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Loveliest stay in Carmel !
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much I didn’t like. I would prefer an electric kettle to make tea rather than the (even first class) espresso machine.

    From the picture we see of the facade I was expecting a little rundown building, but not at all! It is beyond charming!! And yet very well maintained for a historic building. Everything looks fresh and glamorous inside. The rooms are lovely, cozy, and clean! The bathrooms are first class. Our family was staying in two rooms. We were greeted by a very professional and kind staff. Katya checked us in and offered us a lovely welcome drink. In-room breakfasts were fabulous! Those health shots! Staying in l’Auberge and the Aubergine restaurant experience was the perfect birthday treat!

    Stayed in December 2023

  • Reviewed: November 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location and ambiance were delightful

    Stayed in November 2023

  • Reviewed: October 8, 2023

    8.0
    Lovely stay but think it could have been more ...Relais Chateaux
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    The staff assistance at the front desk was spotty on what I would call "extras" - help with dinner reservations upon arrival and follow up by the Concierge prior to arrival to secure reservations each night. For the former, it was a matter of the person not knowing how the restaurant they recommended did their dinner service or whether they even had bar /place to wait for a table. Not only were they wrong, but they did not bother calling ahead for us to see if there was availability. We got to the restaurant prepared to wait, but the restaurant had no tables available, no hope for a table, and no ability to wait in the establishment. When I called back to the front desk asking for help to find a place likely to have a table I had to become insistent that they help call around, not just give us a name they think would have a table. This type of experience also bleeds into the exchange with the Concierge before arriving. We got 1 great reservation set up (La Balena!) but struggled the other night. I did delay in responding and asking if there were times/dates that matched our desires, but when I did respond prior to arrival I never heard from the Concierge, even during our stay. Just odd. I am also beginning to think that Concierge in the US is not the same as in Europe so my expectations could be completely off. I have had some absolutely fabulous experiences and help from Concierge services in Europe.

    L'Auberge Carmel is a very nice hotel. The bathroom has the most marvelous heated tile floor in front of the sink. With Carmel having fairly consistent 50-60's weather, that heated floor was wonderful when barefoot. The location was fantastic as well. We tried all 3 of the breakfast offerings -- healthy Chia seed pudding & juice shot, Avocado toast, and petit dejuner. All were very good. I liked the healthy breakfast the best and the Avocado toast the least.

    Stayed in October 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The restaurant wasn't open during our stay.

    It was good, especially the crossants!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Like being in Europe in the heart of Carmel. Charming boutique hotel with a local vibe.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Can’t think of anything

    Breakfast was delicious. Rooms very nice. Bed comfortable. Staff very helpful. Good location.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    10
    Understated luxury and comfort, with the surprise of a world-class bartender.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Can't even formulate a complaint!

    Breakfast was first rate and beautifully served/delivered to the room

    Stayed in June 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 4 nights

    Room service was too pushy, calling at inconvenient times. No on-site parking - inconvenient with valet parking, with valets messing around with car dashboard settings

    Excellent breakfast

    Stayed in May 2023

  • Reviewed: May 16, 2023

    10
    The hotel far exceeded our expectations with a staff that was friendly and enhanced our stay.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights

    We loved everything about our stay, although I might be concerned about staying in the summer because the hotel does not have air conditioning.

    The property is quaint—old world charm and beautiful furnishings. The location is fantastic, and we spent our days walking through Carmel and exploring the many shops and restaurants. Room service breakfast was a treat every morning.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    8.0
    great service, and welcoming staffs.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    old style, but great atmosphere.

    good location. good facilities. classic style.

    Stayed in March 2023

  • Reviewed: February 24, 2023

    8.0
    convenient and comfortable hotel property in Carmel
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    our room was on the smaller side, window coverings were slightly torn, heating system ( the heater) created lots of noise..,breakfast was tasty and well presented but pretty basic , more savory choices would be great..also morning breakfast coffee could be stronger..

    great location, very clean, good natural light in the room ,coffee Nespresso machine in room, friendly concierge lady and welcoming drink..

    Stayed in February 2023

  • Reviewed: December 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the staff was great and the rooms while small were well appointed & cozy.

    Stayed in December 2022

  • Reviewed: September 6, 2022

    10
    This is an amazing property!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    We were forced to move from one room to another room for the second night when that obviously could have been avoided. Both rooms were garden facing King Deluxe.

    The French Villa feel was exceptional! Staff was very friendly and professional. The overall experience was superb!

    Stayed in August 2022

  • Reviewed: August 22, 2022

    9.0
    Great hotel for a short getaway
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    n/a

    Location, friendly staff, rooms

    Stayed in August 2022

  • Reviewed: July 27, 2022

    10
    charming, inviting, comfortable, classy, & superb staff!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of A/C in rooms, though the weather was near-perfect. A hotel should always air conditioning.

    the quaint, European aesthetic, the professional, friendly, & accommodating staff, the attention to detail, the perfect location.

    Stayed in July 2022

Showing 1 - 25

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