Poor overhead lighting.

Hot food at breakfast was actually very warm. Good supply of good coffee. Nice staff.

Stayed in April 2024

The pillows were flat.

The bed was comfortable. Breakfast in the morning was good and there was a hot breakfast option. The employees were very kind and welcoming. The pool and spa was great! The location was an easy walk to the beach and ocean.

Stayed in April 2024

Too soft of pillows for sleeping.

Everything.

Stayed in April 2024

Our bathroom light did not work until day three of our stay. Showering and using the bathroom in the dark is not pleasant. This was reported multiple times.

Breakfast was good and the facility was pretty quiet with being filled with guests.

Stayed in April 2024

?

Hot tub/pool and good breakfast.

Stayed in April 2024

When we arrived, one of our beds was broken. We were very polite about the situation and they did make an effort to fix it immediately but could only do so by putting a wooden board over the broken bed frame, under the mattress. I feel I should have been given some kind of discount or refund for staying with a broken bed the entire time. The floors are also hardwood and the people above us were horrendous, which is not at fault of the hotel.

We enjoyed the breakfast as well as the kindness of the staff.

Stayed in March 2024

Breakfast standard morning fare. Trish the server of hot Breakfast was gracious, welcoming with her morning greetings and took care the cleanliness of the dining area, amazing! She was a great!!

Stayed in March 2024

Wrote it all in the top portion

Room was a little dirty around the bed frames. The desk chair wheel area needed a good wipe down. The pillows were flat but bed was comfy. The hot tub had weird floating stuff in it and hair so that was kinda nasty . Didn’t get to enjoy that very long

Stayed in March 2024

The pool and spa were not open or available for our first 24 hours

Breakfast

Stayed in March 2024

The Hotel has a pet-friendly policy which bring with it the downfalls of pets. The Room amenities may need to be updated.

The Hotel has a heated pool, hot tub, breakfast and is close to the casino with shuttle service. The Room(Junior Suite) is large enough to host for traveling adult groups.

Stayed in March 2024

The Hotel is Pet-Friendly. Now for some, this will be the reason for their booking and it is a great service for traveling pet owners. However, those without pets will have to acclimate to the faint pet odor that remains in the rooms and hallways. The good news is that the windows do open fully and by day 2 of my 3-day stay, I was accustomed to the smell.

The Staff exceed expectations with fresh baked cookies at check-in and a ready-go service during the breakfast rush. Every member of the staff worked diligently including R2D2 on his hallway passes keeping the floors clean. The Hotel offered a pool, hot tub, morning breakfast, and a shuttle service until 2am to Chinook Winds for casino events. The Junior Suite room offered 3 beds (1-King, 2-Queens) for traveling adults.

Stayed in March 2024

Reading light on bed didn't work on one side

Stayed in February 2024

We did have a slight issue this time with the cleanliness of the toilet and one of the TVs not working properly, however, the staff was polite and quick to remedy the problems.

Our family always loves staying at The Ashley Inn & Suites. The rooms are spacious and comfortable. We love the swimming pool and the breakfast was delicious!!

Stayed in March 2024

We've stayed at this hotel a number of times without any concerns, but on this trip, the two beds were extremely soft and uncomfortable. You sank significantly in the beds and our backs hurt the next day. Update older mattresses would be great!

Staff were friendly and it was clean.

Stayed in February 2024

Me staying longer

Great

Stayed in March 2024

We asked for and appeared to be staying in a non smoking room but the smell indicated otherwise. Very strong, stale cigarette smell. So bad that one of my child struggled with asthma while in the room. The cleanliness left a lot to be desired. Our pool and room towels had lots of hair tangled in them, and looked and smelled dirty. I struggled to use them. If we had stayed more than one night I would have left to buy my own towels.

The pool and hot tub were the highlight. Staff were very friendly and helpful.

Stayed in March 2024

1 big negative, cleanliness. At 1st the room looked clean but one of the beds had dog hairs all over & under the comforter. They immediately moved us to another room, but the 2nd room had a musky smell in the corner, almost like dog urine. The hotel is pet friendly which is great, but if that's the case they need take extra care to clean the rooms that had pets in it. Normally unclean rooms get zero points from me, but the hotel had so many other positives that it pulled up the score.

Many positives; excellent location, we were mainly there for the casino & the free shuttle was super convenient. Good breakfast & facilites: pool & hottub open even during snow days. Super friendly staff.

Stayed in March 2024

The bed was very very soft and was almost very uncomfortable

The breakfast was very good with great selection

Stayed in February 2024

Room with adjacent door, very noisy neighbor in next door room, unattended children in the pool, manager stated beds in our room were new but they were very spongy and difficult to sleep i

Pricng! Front desk evening agent was pleasant

Stayed in February 2024

The beds were extremely uncomfortable

Enjoy that you had complimentary breakfast and indoor pool

Stayed in February 2024

The pool was under maintenance. But my room was upgraded for the inconvenience.

Stayed in February 2024

Second time we have been here and the pool and hot tub was closed again.:( A couple issues with the room. The room was a nice sweet with a jaquzzi tub. Hard to get in and out. Needs a hand rail. Also needs a matt on the floor. Maybe a 4x6 rubber with carpet on top. The couch was old and you sand way in when you tried to sit.

Location was great. Served breakfast was good and done efficiently. Liked the patio with the fireplace but it should be covered with a gazebo so it can be used durring the winter.

Stayed in January 2024

Stayed here for the kids to have a pool to swim, as this was a 1 night getaway. Was told after we checked in that the pool was closed. Would have found somewhere with a pool if we had known that before check-in.

Nice hotel beds were comfy. Got cookies for the kids at check-in, which they really enjoyed. Breakfast was really good, and they have a pretty decent variety.

Stayed in January 2024

Spacious rooms

Convenient location

Stayed in January 2024