Rua Cha 38 e 44, União de Freguesias do Centro, 4000-052 Porto, Portugal
#25 of 224 hotels in Porto
Guests' ChoiceBased on 422 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.8
Facilities
9.3
Staff
9.8
Value for money
9.0
Free WiFi
9.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 11, 2024
Kristin
United States of AmericaRoom might be a bit small for some depending on personal preference and amount of luggage, but not a problem in my case
Outstanding customer and concierge service - days before arrival, Roger, one of the concierge staff, contacted me, asked for my preferences and interests, suggested and arranged dinner reservations and private tour ideas. Outstanding. Would absolutely recommend.
Stayed in May 2024
Reviewed: May 10, 2024
Paul
United KingdomOne plug socket in our room (308) was faulty and ther is not much room to put your own washing bag etc. And the lack of USB connections from the power sockets was a little surprising.
Excellent central location next to Metro. Excellent reception staff and great recommendations for restaurants and travel. Breakfast was very good too along with lunch. Curious double exit (A or B) but practical lift system! Restaurant and bar staff were mostly excellent although a couple could have helped by smiling a little. Beds were excellent too - important for my wife and I as we both suffer from back problems. Would highly recommend and we would use this hotel again in a heart beat.
Stayed in May 2024
Reviewed: May 9, 2024
Jill
United KingdomSmall thing would be more storage in bedroom.
Perfect location, great food and reasonable, brilliant staff - so helpful and kind!
Stayed in May 2024
Reviewed: May 3, 2024
Pauline
Canadanothing
location staff restaurant comfortable beds
Stayed in April 2024
Reviewed: April 30, 2024
Bodo
GermanyPerfect location to explore Porto by walking or Metro (few minutes to the next station). The assistance of the team was very very good. No doubts about that.
Stayed in April 2024
Reviewed: April 30, 2024
Jackie
United States of AmericaThe DJ at happy hour kick back was a bit too loud, but that is such a small thing!!
The location across from the cathedral was perfect. The bed comfort, the breakfast and three hospitality get an A+. Roger at reception gets Ann A++. This was my second time at this hotel and if I return to Porto again, I will stay here!
Stayed in April 2024
Reviewed: April 28, 2024
Dianne
United States of AmericaFood at the restaurant was quite awful in taste and quality. The front desk staff other than David was not very knowledgeable about the area or nearby laundry facilities. Some more staff training would be helpful for guests.
This was a wonderful central location in Porto and a very clean and comfortable hotel. The best thing was having David at the front desk help us with all our questions regarding parking, laundry place, food etc! He was the most (and only) knowledgeable person out there and made our stay simply wonderful!!
Stayed in April 2024
Reviewed: April 26, 2024
Soares
United States of AmericaBit noisy it you are on the street side facing the city.
Amazing experience from start to finish ! Great location with beautiful rooms - upgraded as a treat for visiting and given top notch level service.
Stayed in April 2024
Reviewed: April 25, 2024
Thaddeus
United States of AmericaGreat attention to service.
The hotel location is ideal to explore Porto. It is within easy walking distance of the downtown attractions. The front desk staff is very helpful and attentive with good ideas of things to do. The room was comfortable and nicely decorated. The best hotel we have stayed in our Portugal vacation.
Stayed in April 2024
Reviewed: April 22, 2024
Patrick
IrelandThe staff were most helpful and always seeking to assist. The location is excellent and transport links to the airport are immediately nearby.
Stayed in April 2024
Reviewed: April 22, 2024
Gaynor
United KingdomNothing
Very quirky. Just loved everything about it!
Stayed in April 2024
Reviewed: April 19, 2024
Tetyana
United States of AmericaEverything was excellent
Excellent hotel. Nice room , very good location , excellent staff. Manager Rigerio Martin gave recommendation and helped to booked us dinners at nice restaurants and Fado show . Thank you Rigerio
Stayed in April 2024
Reviewed: April 16, 2024
Karina
IndonesiaThe hotel is close by the Cathedral and since I’m walking the Camino, it’s the most convenient location for me. A special mention for the Guest Experience Manager , Rogerio and his team, they really go all out to make sure whatever your request is, there are there to help you out and make it happen.
Stayed in April 2024
Reviewed: April 10, 2024
Garth
CanadaAll good. Would recommend
Location, friendly staff, ambience was welcoming
Stayed in April 2024
Reviewed: April 7, 2024
Petra
ItalyThere is nothing I didn’t like
Very good location in the center of Porto , nice and easy going place , but still very comfortable rooms and really extremely friendly staff . I travel a lot for business and leisure , but the staff here was really much above average .
Stayed in April 2024
Reviewed: April 7, 2024
Jim
CanadaBreakfast was great. Staff and service was also very good.
Stayed in April 2024
Reviewed: April 5, 2024
Jayesh
SwitzerlandNothing to mention
Excellent property very clean and close to all the attractions
Stayed in April 2024
Reviewed: April 2, 2024
Connor
United KingdomNothing.
Really amazing property, staff were particularly attentive and greeted us with an unexpected upgrade and treats upon arrival. The room was spacious, with a huge bed and the bathroom was clean and elegant. The room had a lovely view looking over to the Cathedral.
Stayed in April 2024
Reviewed: March 31, 2024
Thomas
United States of AmericaNA ...but might suggest wood-tone vinyl flooring or tile in room, instead of the existing commercial fabric style floor covering.
Great little boutique hotel within old-town Porto, Portugal, convenient to many of Porto's must see charms. We were offered an unexpected junior suite upgrade upon arrival. The king bed was very comfortable, along with the robes / slippers. The artsy room decor was upbeat and inviting. The morning full breakfast buffet was delicious, as well as the expresso and coffee lattes we enjoyed on a daily basis. Very friendly professional staff, especially the helpful personalized attention received from hotel management.
Stayed in March 2024
Reviewed: March 30, 2024
Joseph
United States of AmericaNothing bad to say!
The location was stellar and the hotel itself self was super clean, with great amenities. The highlight for us were all of the personal touches and staff that went above and beyond to make our stay pleasant. Super comfy rooms and the shower was giant and squeaky clean.
Stayed in March 2024
Reviewed: March 29, 2024
Jozsef
CanadaCan’t think of anything
Great breakfast- variety of foods and fresh fruits every day
Stayed in March 2024
Reviewed: March 29, 2024
Wendy
United KingdomRoom was a bit small and dark. So a bit expensive as off season. Only a coffee machine and no kettle so had to keep requesting hot water for tea - and extra tea bags! But staff were very good at providing these . Breakfast pretty good , but not much fruit on offer.
Location pretty good - near train station . Bit far from river. Hilly place so demanding walking around. Comfortable beds and plenty of hot water . Very helpful staff recommendations and help booking wine tour and restaurant. Quiet room .
Stayed in March 2024
Reviewed: March 26, 2024
Richard
IrelandWe had a great weekend in Porto staying in the Se Catedral Hotel. A lovely hotel in the centre of the city close to all the sites and restaurants. The hospitality and assistance of Rogério and his team during our stay was excellent. Would certainly stay there again.
Stayed in March 2024
Reviewed: March 26, 2024
John
United KingdomRoad noise even though double glazed!
Clean and tidy, location and excellent breakfast but I would question if it was worth 18 Euros!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content