Rua Da Betesga 3, Santa Maria Maior, 1100-090 Lisbon, Portugal
#160 of 394 hotels in Lisbon
Guests' ChoiceBased on 1148 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.8
Facilities
8.3
Staff
9.4
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 22 May 2024
Sian
United KingdomN/A
The location and room was amazing!! I was so pleased with everything. Very comfortable night
Stayed in May 2024
Reviewed: 21 May 2024
Shelleam
United StatesThe bathroom was a bit small. There was a bathtub/shower combo, and you had to be very careful getting in and out of the shower.
Perfect, central location. Friendly, helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Susan
United StatesDrain in the bathroom had a mild sewer smell, coffee maker broke and the staff did not replace it until I insisted. The blow dryer was temperamental extending the amount of time it took to dry my hair. Other than the french doors the room is nothing special. Small room with minimal to no storage for clothes including folded and hanging.
Room 203 had a set of french doors opening onto a Juliet balcony overlooking main avenue to the river on left and Rossi square looking right. I loved being able to open the doors for fresh air and to hear the excitement outside. Amazingly the sound dropped 90% when I closed the door. Very good noise blocking. Location is in tourist central which made meeting tour groups a simple walk across the street. But getting to more unique or artsy neighborhoods was 10+ minutes away.
Stayed in May 2024
Reviewed: 20 May 2024
Danny
United KingdomThe views from the rooms are a bit bleak
Great location.
Stayed in May 2024
Reviewed: 20 May 2024
Paul
New ZealandNothing
Location, luxury, Breaky
Stayed in May 2024
Reviewed: 17 May 2024
Ed
United StatesReception lobby very small but not an issue for us
Great breakfast. Awesome buffet
Stayed in May 2024
Reviewed: 16 May 2024
Atsuko
BelgiumThe price (300 euro / night) was a bit on the high side for what was being offered, although the property was nice.
Excellent location
Stayed in May 2024
Reviewed: 14 May 2024
Bernadette
United KingdomThe staff in the restaurant at breakfast weren’t very friendly especially compared to the reception team.
Great location, comfortable albeit small room with small balcony overlooking the square. Great reception staff
Stayed in May 2024
Reviewed: 12 May 2024
Jeffrey
AustraliaLack of storage in room and hooks
Location
Stayed in May 2024
Reviewed: 11 May 2024
Maria
United StatesLocation is excellent.
Stayed in May 2024
Reviewed: 7 May 2024
Karl
United StatesThe room was a little on the small side. But that's about all I can think of.
The location was excellent. I had a great view from the room. It was very easy to arrange travel from the hotel
Stayed in May 2024
Reviewed: 6 May 2024
Sadie
United KingdomNothing
Really great location Nice breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Robert
United Statesroom was a little smaller than I wanted
location was key as a first time tourist to the city to do things within walking disatance
Stayed in May 2024
Reviewed: 4 May 2024
Fern
CanadaBreakfast was overpriced at the ground floor restaurant. However, they offered a 'welcome' glass of port. That was a delight!
Stayed in April 2024
Reviewed: 30 April 2024
Faye
United StatesNothing!!
We only ate breakfast the first morning, it was excellent, nice presentation. We left to early for the airport so missed breakfast. The location was amazing!!.Wish we would have stayed a few more nites.Highly recommend this hotel!!
Stayed in April 2024
Reviewed: 28 April 2024
Dianne
United StatesNothing
Very central location in downtown, safe, super clean and amazing helpful staff. Breakfast was included and was outstanding!! One staff member Christina was invaluable to us - she was so friendly and courteous and helpful and went beyond her duties as staff to greet us each day and make sure that we were having a good time. Our stay was really made special by her!!
Stayed in April 2024
Reviewed: 26 April 2024
Lucille
United StatesWe liked everything about this property.
The staff was extremely helpful and friendly. The location was fantastic, right in the center of everything. The price was very fair and offered a great breakfast daily.
Stayed in April 2024
Reviewed: 26 April 2024
Robert
CanadaLots of street noise. We had a street-facing room and earplugs were required. We also had one unpleasant experience: we paid for breakfast but on our last morning we had to leave NINE MINUTES before the dining room was opened. The buffet was fully set up and we asked if we could grab a couple of pastries on the way out. Incredibly, the answer was no.
Ideal location, friendly staff, comfortable room. Excellent breakfast.
Stayed in April 2024
Reviewed: 16 April 2024
Kathleen
United StatesRoom and bathroom could have been a little larger.
The location, staff, room, breakfast were exceptional. Will definitely recommend to anyone looking for a hotel in Lisbon.
Stayed in April 2024
Reviewed: 12 April 2024
Wilco
NetherlandsNothing at all!!
Perfect location, near to all taxi stands and metro 50 mtrs. Friendly and helpful staff. Great restaurant in hotel. Could not have been better
Stayed in April 2024
Reviewed: 9 April 2024
Debbie
QatarOur room with one double bed was quite small, with not much space for suitcases. The bathroom had very little counter space for toiletry bags, etc. TVs in adjacent rooms could be heard, maybe because they are wall mounted.
The location of the hotel was perfect, located on the square where the tour buses, taxis, tuktuks, and other transport, as well as walking tours, left from. Lots of restaurants and shopping in the area. Despite our second floor window looking out on the square, our room was very quiet. Loved that we could walk no more than 10 minutes to get to the waterfront and that there are so many bars and restaurants in the area. Every single one of the hotel staff were wonderful; attentive, friendly, able to answer any question and help with any request. The attached restaurant, Bastardo Fish Bar, was always busy and serves excellent food. I would definitely stay here again!
Stayed in April 2024
Reviewed: 3 April 2024
Philip
United StatesGreat location, cool hotel, great staff, nice to have a restaurant right there.
Stayed in April 2024
Reviewed: 2 April 2024
Kara-mae
United Kingdomhowever for us personally it was almost a little to central, it was a little loud at night and there was nowhere close to just sit and relax as it is in the prime street for people to come up to you and try and sell you things or ask for money. But I would still 10/10 recommend and stay again.
Location is incredible, you couldn't be more central - everything is in walking distance and the staff are super helpful in explaining the area. Taxi's are so cheap too as you are super close to all the pleases not in walking distance too
Stayed in March 2024
Reviewed: 29 March 2024
Noga
IsraelI really liked all things, i have no comments.
The hotel was perfect, we enjoyed it very much!! The staff was reakly helpful and friendly, the location was amazing, exactly in the center, and the streets around it are flat so it was convenient to walk. Alot of cafes and restaurants near by and the Metro was 1 minute walk. The room was very clean, and the size was good
Stayed in March 2024
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