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Reviews of Hotel do Cerro 4 stars

Rua Samora Barros, Albufeira City Centre, 8200-178 Albufeira, Portugal

#68 of 82 hotels in Albufeira

Guests' Choice

Review score

Based on 212 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pool was an amazing amenity but there were lots of extra charges for towels or spa use

    Beautiful place and friendly staff

    Stayed in June 2024

  • Reviewed: 12 May 2024

    7.0
    Ok hotel. Tourist town for partying.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Hotel is built up a hillside and has various levels which can become confusing. The list of rules and regulations was excessive, and we didn't appreciate the 20€ deposit for each beach/pool towel another for barrel for safe, but obviously they've had some poorly behaved clients. The hike down to the beach was not for the unfit or disabled.

    Free Parking. The sea view from the balcony. Hotel was away from the main shopping, eating area so it was quieter at night. Plenty of eateries and junk tourist shops - mostly knock-offs.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    7.0
    Great budget stay!
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The location - no fault of the hotels and I understood it wasn’t located in the old town , but all the hills made me dread the walk back to hotel everyday All the deposits needed , ie for towels , the safe The cost to use jacuzzi and indoor facilities expensive so we didn’t use them as a result WiFi was crap and barely worked No English channels on tv only sky news worked

    Staff at desk really friendly and explained everything to us clearly Our room was a good size and clean Property overall was very clean Good information on excursions and trips Hotel bar and pool pleasant and had cocktails which was a must for me!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    I very enjoyable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small but adequate

    The pool bar

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room - Individual Use
    • Stayed 3 nights

    I've never stayed at a hotel with so many rules spelled out...the pool, the common areas, the towels, the hallways... It makes me wonder what kind of guests they're used to.

    The staff was very friendly and welcoming throughout (front desk, restaurant, cleaning team). Everything was neat and clean and comfortable.

    Stayed in March 2024

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    A bit of a maze and multiple lifts to get to the room,

    We stayed here for one night as our flight changed and our other hotel was booked up. It served its purpose. Probably better options around if staying for a week or so. Although, if you're looking for something cheap and cheerful to get the head down you'll be sorted.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    9.0
    Great stay, nice quiet location but still near the beach!
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Super easy to check-in and upgrade to balcony room - AC was cold and room had everything we needed! Towels replaced regularly (:

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 3 nights

    Everything was class except the fact that there were no shelves or caddys in the shower! Would however visit again :)

    Stayed in August 2023

  • Reviewed: 14 September 2023

    7.0
    We had a pleasant stay and would definitely revisit.
    • Leisure trip
    • Group
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like that tea and coffee facilities were not available in the room and that you had to hire a kettle. Nor the fact that there was a cost to use the advertised gym. The main thing though was that the Wi-Fi was hit and miss, kept dropping and was slow.

    The hotel team were very friendly and helpful across the board. It was great that beach towels were available for no cost. The pool area and pool we’re very well maintained.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Lovely would stay again
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    was a lot of ants on floor but expected with weather an lots of green surrounding hotel

    Beautiful hotel lovely decor , friendly staff very helpful , out of the town but walking distance and beautiful views

    Stayed in September 2023

  • Reviewed: 11 September 2023

    8.0
    We liked the hotel - would stay again.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 1 night

    Breakfast was very ordinary.

    Pool has got steps so old people like myself can get out.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Relaxing and easy
    • Leisure trip
    • Group
    • Studio Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Giving one key card for a group of people

    Pool

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Overall it was a nice
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    The staff at the pool restaurant were rude and unpleasant

    The pool and the terrace bar were lovely and the bartender for the terrace was lovely

    Stayed in July 2023

  • Reviewed: 19 August 2023

    9.0
    Our stay was brilliant and we would definitely come back
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    An area of improvement would be the restaurant and pool bar menu which could have been better but at the same time was reasonably priced

    The property was ideally located and the staff especially the staff at reception were more than helpful and were very friendly and welcoming. The room was perfect for what we needed and included everything we required for our stay

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Would definitely stay again
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Beautiful pool area and staff are so friendly. Would definitely stay here again. Air conditioning broke in our room and staff were so helpful and attentive. We were moved to another room with beautiful sea view.

    Stayed in July 2023

  • Reviewed: 14 August 2023

    8.0
    Enjoyable stay, friendly staff, clean facilities
    • Leisure trip
    • People with friends
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Wi-Fi was not good in the room, it did work by the pool restaurant, pool or reception. The food in the pool restaurant for lunch and breakfast wasn’t great. The hill to to get to the old town is quite steep but no fault of the hotel

    Staff were very friendly from reception, housekeeping and pool restaurant. The room which we got was a sea view room it was lovely facing towards the beach. Location was brilliant walking distance to the beach and old town. Clean spacious room and bathroom. Pool was good

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    A great stay!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Large and comfy room, really nice pool

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Recommend this hotel the staff were very nice, most expensive place we stayed in Portugal but it’s the algarve. Didn’t s
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive but it’s Because of the area.

    Staff were great!

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Would recommend this hotel
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    No issues, the staff were a little abrupt especially at breakfast but I think it is more a culture thing

    Lovely hotel, clean and good location to the old town

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The wifi isn’t the best

    The view was amazing, sea views and sunrise every morning. The pool was lovely. It’s not heated but in July that’s definitely a benefit. The reception lady was fantastic, super friendly!

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    A lovely, relaxing visit
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The reviews complaining about having to pay for everything are a little over-the-top. I wouldn’t expect spa treatments to be included in the price unless you were paying crazy spa hotel prices (which you’re not). The two outdoor pools are brilliant so no need to use the indoor pool. Everything else you have to pay for is fairly reasonable. You get the €20 deposit back at the end of your stay for the beach towel. To be fair we don’t drink coffee so didn’t need a kettle. And we skipped the breakfast and bought ourselves pastries from a local supermarket, and just had a bigger lunch out. The only issue was the hotel being at the top of a hill, which most reviews mention, but we saw it as good exercise (and sobering up) at the end of an evening! I guess this is the price you pay for being away from the loud hustle & bustle of the old town square.

    As soon as we arrived the lady at the front desk was super lovely and helpful, explaining everything we needed to know about our stay. Booking.com didn’t take any money for our stay prior to arrival, so we had to pay for the whole stay by card when we arrived, so bear this in mind when making sure you have enough money on your Monzo/in cash. Everything was spotlessly clean, if maybe a little dated. Hairdryer, air con, wifi and TV in room. Two bars of soap and two bottles of shampoo/shower gel in bathroom, which housekeeping topped up again half way through our stay. We didn’t find the bed overly hard compared to other reviews, we actually had lovely nights sleeps, the pillows too soft for my liking but I just doubled them up. We stayed in room 97 which had a lovely ground floor balcony, with table and chairs and sun lounger. Walls/ceilings are a little thin so we could hear next door chatting one evening, but I just popped some ear buds in. We were most impressed with the pool area - one large saltwater pool and one smaller, good quality sun loungers, always plenty to choose from with some in optional shade, quiet & relaxing, the pool bar and the food was also great value for money. Staff amazing. Overall, we loved our stay and would recommend to anyone! Local restaurants we’d recommend - Staar, Casa da Fonte, Bistro, Os Arcos, Jaipur, Georgina, Cafe In-certo. Sal Rosa is a lovely cocktail bar nearby.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    It could have had freshly squeezed orange juice for breakfast The lighting kept going off in the room

    Location, quiet and still close to restaurants and beaches

    Stayed in May 2023

  • Reviewed: 10 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It is rated 4 stars, but it looks more as 2 stars

    Location Price

    Stayed in May 2023

  • Reviewed: 6 May 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Paid for seaview which we most certainly got. However, we were placed in an annex off the main building which happened to unfortunately be next to a local who had two lovely barky dogs, every morning! Would visit again but request a different room.

    Great helpful staff!

    Stayed in May 2023

Showing 1 – 25

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