Rua da Mãe de Água, 16-20, Santo Antonio, 1250-156 Lisbon, Portugal
#175 of 395 hotels in Lisbon
Guests' ChoiceBased on 740 hotel reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.6
Value for money
8.6
Free WiFi
9.2
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End of dialog contentReviewed: 22 May 2024
Lisa
United KingdomAll good
Very clean and really friendly, helpful staff.
Stayed in May 2024
Reviewed: 19 May 2024
Anthony
IrelandFriendly staff and great location.
Stayed in May 2024
Reviewed: 17 May 2024
Tenzin
United KingdomWe stayed for 4 nights and found our stay very comfortable. The bed is comfy & beddings are very clean and we felt at ease with the cleanliness. Housekeeping is doing a great job there. Also, the receptionists are very friendly and helpful, especially Tiago. He has been super amazing with giving us recommendations & suggestions on what to see and where to go, and he seems like a genuine and kind person. Highly recommend the hotel. Tenzin & Dolma
Stayed in May 2024
Reviewed: 17 May 2024
Urfxbx
United KingdomGreat location, very clean, very friendly and helpful staff. Although central the location is quiet. I arrived at Sete Rios station which was only a short metro journey away. Rossio station (for Sintra) is an easy walk. Conveniently, the bus to the airport also stops nearby.
Stayed in April 2024
Reviewed: 16 May 2024
Michelle
United KingdomNothing
This property is rated as a 3 star and for a 3 star I would give it 5. Location was brilliant. I had one night and the gentleman behind reception was more than helpful including giving me emergency contact numbers as he knew I was a woman travelling alone.
Stayed in May 2024
Reviewed: 12 May 2024
Richard
Canadaelevator noise
Management and staff were very good
Stayed in May 2024
Reviewed: 12 May 2024
Marija
North MacedoniaAlmost everything, perfect staff very friendly and helpfull, perfect location, clean room.
Stayed in May 2024
Reviewed: 4 May 2024
Neil
IrelandHotel didn't have a restaurant for breakfast
Fantastic shower. Very clean. Friendly English speaking staff. Spacious room. 5min walk to Metro
Stayed in May 2024
Reviewed: 1 May 2024
Hsin
TaiwanRoom is slightly smaller than the picture but definitely a great deal for the price! The lift is quite small so will probably be a bit harder for ppl who has loads of big luggage but if you just take a few more trips should be fine.
The room is super clean and staff is very friendly and helpful. Location was pretty good as well everything is in walking distance and very close to the train station. There's a nice lil park and cute brunch place just down the road which is a big bonus.
Stayed in April 2024
Reviewed: 30 April 2024
Alan
CanadaNo ice machine for the guests to access.
Location was great. Walking distance to numerous restaurants and bars, shopping and sight seeing. The hotel staff were friendly, polite and helpful.
Stayed in April 2024
Reviewed: 29 April 2024
Clohessy
GermanyThe decor, but we only slept
Location and the beds very comfortable
Stayed in April 2024
Reviewed: 27 April 2024
Albert
FranceThe staff
Stayed in April 2024
Reviewed: 27 April 2024
Stoddard
United StatesStaff where super friendly and helpful
Stayed in March 2024
Reviewed: 26 April 2024
Madison
AustraliaVery convenient and easy accomodation. Staff were very very friendly and helpful with directions and any other needs we had!
Stayed in April 2024
Reviewed: 26 April 2024
Bas
NetherlandsVery friendly staff, great location!
Stayed in April 2024
Reviewed: 25 April 2024
Desrie
GhanaThe staff were super, especially those at the front desk
Stayed in April 2024
Reviewed: 21 April 2024
Nick
United KingdomIt would have been nice to have a kettle in the room. Everything else was great.
Staff were friendly & helpful. Rooms were cleaned regularly
Stayed in April 2024
Reviewed: 20 April 2024
Karlijn
NetherlandsNothing
The man at the desk
Stayed in April 2024
Reviewed: 19 April 2024
Kenneth
United StatesIt’s located at the top of a steep hill that does get tiring to walk up repeatedly.
The staff was extremely welcoming and provided a lot of useful information about visiting Lisbon.
Stayed in April 2024
Reviewed: 15 April 2024
Stavraki
GreeceThe location is very good The staff very kind(and this was not usual in lisboa) And the room except from cozy Was very very very clean They make our vacations better!!!
Stayed in April 2024
Reviewed: 15 April 2024
Stephane
Francegood Wellcome!
Stayed in April 2024
Reviewed: 9 April 2024
Nicholas
AustraliaSome flooring works which were noisy - work had to be done just would have preferred to have been told in advance rather than stumbling upon workmen literally right outside our room. However we understand that they are refurbishing the hallways and this needed to be done.
Staff are excellent , extremely welcoming and helpful . The hotel is very clean and it was great to have a hair dryer in the room. Location is perfect a short walk down hill to a beautiful park and a little further is the bustling Avenue de Liberdad , we loved to location and it is extremely close to the metro and train station.
Stayed in April 2024
Reviewed: 8 April 2024
Raquel
BrazilStaff
Stayed in April 2024
Reviewed: 8 April 2024
Oscar
SwedenSmall lifts. But hey, don't change that! It's part of the place's DNA.
Loved the old school greeting with a true reception, being handed a physical map of the city and the friendly attitude. Brings to mind travels with my parents.
Stayed in April 2024
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