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Reviews of Strait Garden Suites X Ace Pro @ George Town

Strait Garden Suites Lorong Jelutong, 11600 Jelutong, Malaysia

#16 of 67 hotels in Jelutong

Guests' Choice

Review Score

Based on 75 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.2

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Car park

    Environment

    Stayed in January 2024

  • Reviewed: January 25, 2024

    7.0
    Good
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Cannot differentiate which one is the shampoo and shower cream in the bathroom. They refill the same container with different color creams.

    Almost a complete home, very cozy and nice to sleep in. Have dryer that can dry wet clothes.

    Stayed in December 2023

  • Reviewed: September 28, 2023

    8.0
    Satisfied.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night

    The parking trail and slot is small. Need to be careful to park if you have large car such as Alphard or Velfire.

    The location is in the middle of town, nearest Penang bridge. It takes 15 minutes to go Penang Hill / Georgetown. The facilities is almost complete, have washing machine and dryer too. The house was clean when we first arrived. We can view Penang town scenery from the house as it has large window facing the town.

    Stayed in September 2023

  • Reviewed: August 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    We were initially placed into apartment 27-10. Even though this was advertised for 4+ people there were only 3 beds and 2 mattresses to be placed on the floor. There were no sheets provided for the extra mattresses and duvet. Then apartment is okay but with no atmosphere. Do not expect more than basic facilities. The interior was dated and for sure more than 25 years old. The chairs had stains, the table was rusty, mattresses and pillows partially dirty. I would rate this apartment 5. Because of the sleeping situation we asked for another apartment. The host was flexibel enough to facilitate this for the next days without any discussion. So we moved to appartement 16-08. Personally I think this has a nicer atmosphere: yellow wall, cleaner table and chairs and bank. We asked for sheets for the extra mattresses and pillows and duvets which was quite difficult to get managed. Eventually, we got extra sheets for the mattresses only. Fortunately, we had some hygiene sleeping bags to help us out. There was also a toilet brush but with no pot/cup/holder to be placed. So it was just leaning against the wall. Towels were provided and clean but have seen Napoleon invaded Holy Roman Empire of the German Nation. In conclusion I would rate this apartment 6.5. Because the pool/fitness area and the restaurants were very convincing I give it a 7. Would I come here again ? I presume ‘no’. Also because I think there are cheaper options of better quality. Would I recommend it to others ? Maybe. If you are budget traveller with less than 5 people and you want to have a well located homebase why not. Finally I want to mention that the photos dies not match the reality. For one part because the photos look more appealing than the truth. For another part because the photos suggest that there is one apartment with rooms of different colors and plenty of bed. This is def not the case. I presume there are even more apartment than we have seen.

    - the appartement itself was clean - the shower was very pleasant - they is a washing machine - the kitchen had basic equipment - there is a phenomenal common outdoor pool open till 10pm - there is a quite decent gym with a good range of machines - There is a beautiful Japanese restaurant in the basement, also a good looking Korean restaurant and a 7eleven - the host answered promptly, was flexibel and helpful - check-in/out were very smooth

    Stayed in August 2023

  • Reviewed: May 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Satisfied with the accomodation

    Stayed in May 2023

  • Reviewed: May 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Its very clean and comfortable. I'm very like it..tq❤️

    Stayed in May 2023

  • Reviewed: April 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Convenient location; suited our needs

    Stayed in April 2023

  • Reviewed: February 21, 2023

    9.0
    Comfy stay with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    NIL

    The apartment is comfortable and equipped with the necessities. The hot shower is really good!

    Stayed in January 2023

  • Reviewed: January 29, 2023

    9.0
    Overall satisfied, as we only stay to sleep. Property is in the middle of everywhere, so it is a plus.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Driving up to Level 7a for a parking space is just hectic. It’s narrow but drivable. The rubbish room is on the Ground floor, just before the exiting the building.

    Overall it is clean, which is important. It is also well maintained despite being a homestay. Loving the pool & gym.

    Stayed in January 2023

  • Reviewed: January 23, 2023

    9.0
    Excellent 👍🏻
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The parking however was very difficult to get to

    The space and the room were very nice and comfy

    Stayed in December 2022

  • Reviewed: December 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The narrow turning up path in the car park.

    Cleaniness of the unit,quiet environment, nearby attraction and food.

    Stayed in December 2022

  • Reviewed: November 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    After our first night there was no more hot water. Though the "cold" water was refreshing so we can not say it was an inconvenience Bed was pretty hard

    Beautiful view, clean and quiet, great facilities

    Stayed in November 2022

  • Reviewed: July 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    nil

    strategic location, food everywhere

    Stayed in July 2022

  • Reviewed: January 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Shower.. Very good.

    Stayed in January 2022

  • Reviewed: January 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The host (property owner) is superbly nice and helpful! The apartment is located in a residential area, with good facilities and proper neighborhood. The apartment itself is comfortable and has good view. Since Grab is quite cheap, it’s convenient to travel from the apartment to other parts of the island (Georgetown, Queen’s Bay, airport)

    Stayed in January 2024

  • Reviewed: January 1, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Couldn't access the parking at Level 7 as the ramps were very narrow leaving only paid parking options at Level 1-3. Finally had to park outside along the road with very limited parking space available and not secure.

    Decent place with sleeping space for 4 with 1 queen and 1 bunk bed, plus a sofa bed.

    Stayed in December 2023

  • Reviewed: December 24, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing..all superb

    1) location easy to find / nice view 2) smooth check in / owner respond and services👍🏻👍🏻 3) facilities good (swimming pool) 4) apartment clean / big

    Stayed in December 2023

  • Reviewed: November 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing all perfect

    The accomodations was very comfortable

    Stayed in November 2023

  • Reviewed: November 9, 2023

    1.0
    Never seen this kind of narrow drive way.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The studio's bed sheets were stink, especially the spare bed sheets- I could smell the smell of the person who was previously using the bedsheet. Apparently they had not been wash after each tenant. The building is basically a cheap and fail the housing requirements- such as- the drive way is narrow and small- my big car got scratches along the drive way- I have never seen this type of building approval in my life.. the building should be banned from renting to public.

    The studio was fine. I suppose the stay should be fine with someone who taking public transport.

    Stayed in October 2023

  • Reviewed: June 28, 2023

    10
    Very beautiful memories
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    very satisfied and happy to stay here, the host is also very friendly and kind, welcomed well, very nice apartment and highly recommended for friends who are on holiday to Penang, this place is a good choice and will not be disappointed, household appliances are also very complete, there is a clothes washing machine so you don't have to bother with dirty clothes, the air conditioner is very cold, the heater works very well, very beautiful memories for this holiday, thank you very much MR. Vinz

    Stayed in June 2023

  • Reviewed: May 23, 2023

    10
    Nice place to stay with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    I have to put out garbage from the room to the garbage room in parking area by myself

    Clean Swimming pool

    Stayed in May 2023

  • Reviewed: March 1, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    i actually love the view, the guard is kind , nicely treated

    Stayed in February 2023

  • Reviewed: February 26, 2023

    10
    satisfied
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    provided many pillow & mattress

    Stayed in February 2023

  • Reviewed: February 7, 2023

    10
    Nice view. Can see Firework from all Penang.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice room. Great owner.

    Stayed in January 2023

Showing 1 - 25

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